Genie Splashbacks Reviews 

224
•
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Staff have been polite during experience But alot of stress along way Mistake their end meaning meaning delay in shipment if splash ack Delivered after kitchen finished Meaning kitchen unfinis... See more

Company replied

Rated 2 out of 5 stars

Placed order and had receipt 3rd December. 10 working days and No correspondence whatsoever. Even after leaving emailing asking for an update. Could you please update me on my order. #6391 Sorr... See more

Company replied

Rated 5 out of 5 stars

Fantastic service, helpful knowledgable people who want to make sure your order is right. Order the low mod adhesive from them too. Pain to get elsewhere. Web site oredering doesn’t obviously point... See more

Company replied

Rated 5 out of 5 stars

When refurbishing my bathroom, I don’t want the usual drab and boring grp or tiled bath surround. Found Genie splashbacks in Portsmouth who were inspiring, very helpful and attentive. The end result i... See more

Company details

  1. Kitchen Supply Store
  2. also in
  3. Architect
  4. Bathroom Remodeler
  5. Furniture Store
  6. Photo Printing Service
  7. Prints and Signs Store

Written by the company

Bespoke made to size scratch resistant acrylic and glass splashbacks, shower panels and wall coverings. Matt & Gloss finishes. NEW ANTI-MICROBIAL ACRYLICS. Clean, tough and modern. Made to your taste and specification. Cut-to-size. Providing our customers with bespoke solutions, flexibility and manufacturing excellence. - Scratch Resistant - Anti-Mould - Chemical Resistant - Anti-Microbial - -6mm Low Iron, Toughened Glass -5mm Premium Hardcoated Gloss (scratch resistant - anti-mould) -5mm Premium Hardcoated Matt (scratch resistant - anti-mould) -5mm Natural Crystal -3mm Natural Crystal -Solid Perspex (various thicknesses)


Contact info

4.2

Great

TrustScore 4 out of 5

224 reviews

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4.2

All reviews

(224)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

-nimbus grey glass and acrylic…

-nimbus grey glass and acrylic splashbacks combination. Colour is perfect and items are well packaged. The only reason I gave 4 stars is because it took 4 weeks before I received the items. However Sarah Childs (advisor) is very helpful and quick on replying with my emails.

18 August 2019
Unprompted review
Rated 5 out of 5 stars

Really pleased with the product

Really pleased with the product. Could be a little more prompt in replying to emails or returning calls, but overall very helpful and friendly.
Second delivery was sadly cut wrongly but was replaced without any fuss as soon as the error was pointed out. Wouldn't hesitate to recommend this company or their products.
Fair on price, and glass and acrylic panels were extremely well packed for delivery

6 August 2019
Unprompted review
Rated 5 out of 5 stars

Superb quality

Superb quality, delivery faster than we expected, self installation equipment spot on....perfect transaction and a very happy home owner as well

6 August 2019
Unprompted review
Rated 5 out of 5 stars

Quick delivery - poor tracking

Quick delivery - about 2 weeks, packed so well for transit it took me nearly an hour to unpack the panels (that's a good thing!).

However, TNT's tracking is poor. Showed 'Collecting' up to the morning of delivery, then went 'unavailable' , then straight to 'Delivering'. No projected delivery time...other delivery companies can do it, why not TNT?

The panels are the agreed colour, and size looks perfect.

Would definitely use Genie again.

9 July 2019
Unprompted review
Rated 5 out of 5 stars

Excellent product and service.

Excellent product and service.
Measure very, very carefully and you will then receive exactly what you have requested.
Easy to follow website.
Bit pricey maybe but you gets what you pays for.
Would definitely use again.
Let down by TNT delivery, nothing to do with Genie though.

28 May 2019
Unprompted review
Rated 4 out of 5 stars

Looks lovely

Looks lovely, would have given 5 stars, but when ordered online got a confirmation email, and that's all, phoned them 2 weeks later to ask when should I be expecting the acrylic and they said it would be another couple of weeks, when I ordered the acrylic, just a short email saying how long it should take would have been nice.

24 May 2019
Unprompted review

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