When I got the delivery notification from DHL, it was for a parcel from 'Blue Bones Ltd'. So this caused some confusion - I'm refurbing a flat at the moment and having many things delivered all arou... See more
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See what reviewers are saying
Great product, poor service. Discount offers advertised on all products but not available on the item I wanted. 'Free' pallet delivery not available on discount items and doorstep delivery means exac... See more
I recently purchased the Silver Buddah Statue which I had wanted for a long time. However, when it was delivered it was cracked and the leg broken off & missing, probably done in transit. I contacte... See more
Company replied
We ordered two modern occasional tables over the phone. Puji were efficient, responsive and communicated straightaway when there was a potential change to delivery options. They were also the most com... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Interior Designer
- Kitchen Supply Store
- Lighting Store
- Living Room Furniture Store
Information provided by various external sources
Puji are retailers of solid wood furniture, including beautiful reclaimed teak collections and mango industrial designs. The Puji range can be purchased online. We also sell an extensive selection of unique and contemporary decorative home accessories. Puji deliver across the whole of the UK & Ireland and carry some items in stock for quick delivery times whereas others will be specifically handcrafted and are made to order for you. We pride ourselves on offering a great service to all of our customers.
Contact info
467B Kingsway, M19 1NR, Manchester, United Kingdom
- 02088863000
- info@puji.com
- www.puji.com
When I got the delivery notification…
When I got the delivery notification from DHL, it was for a parcel from 'Blue Bones Ltd'. So this caused some confusion - I'm refurbing a flat at the moment and having many things delivered all around the same time, and so I had no idea what this delivery was, and ended up sort of making an educated guess after some googling.
The other thing was that the mirror required partial self assembly. This did not present much of a problem for me, but it certainly isn't mentioned anywhere on the Puji website page when you order it, and there's no instructions in the package for those that might need them.
10 January 2023
Was sent the wrong chairs
Was sent the wrong chairs . Phone number on website is not recognised?(comes up Northern Ireland ) I had to phone the delivery people for the 3rd time to get the number I needed -which took me 2 hours to get from when the chairs were delivered ! Very stressful! All sorted now hopefully as I spoke to someone from Blue Bone ?? Not called PuJi who I was expecting to get through too ? So hopefully the right chairs are being delivered to me this week !?
9 November 2022
Reply from Puji
We are very sorry for the mixup on your order. Bluebone is one of our suppliers, and your chairs were despatched directly from their warehouse, this is why you were given their telephone number by the delivery company. Unfortunately there was a picking error and you were sent the wrong item - because this was sent directly from our supplier, they are looking after the exchange and ensuring you receive the correct chairs ASAP.
The telephone number on our website goes to our store in Northern Ireland. We will get this line checked to ensure there are no issues, but if you need to speak to us please email info@puji.com.
Sorry again for any inconvenience and stress caused and we hope you love your new chairs once you do receive them.
Reply from Puji
Thankyou for taking the time to leave us such great feedback. We are glad to hear you love your rocking chair.
We hope to see you again at PUJI.COM .
An order I placed arrived damaged which…
An order I placed arrived damaged which was disappointing however customer services had a replacement out to me within 48 hours , brilliant service
21 July 2022
Reply from Puji
Thank you for taking the time to leave us such great feedback. We are so glad you are happy with the service you received and that you are happy with your purchase.
We hope to see you again soon at Puji.com!
Very quick delivery and fabulous…
Very quick delivery and fabulous product as always from Puji. Excellent quality and finish. It looks fantastic.
21 March 2022
Reply from Puji
Dear Angela,
Thank you for your great feedback! It's lovely to hear from a valued customer like yourself. We're glad to hear you are happy again with both the product and service provided.
We hope to see you again soon at Puji.com!
Reply from Puji
Thank you for taking the time to leave a review and to share your positive experience of shopping with Puji.com.
Very quick service and lovely product!
21 March 2021
Reply from Puji
Thank you for taking the time to share this positive feedback, and we hope you will shop with Puji.com again soon!
Ordered a desk and bar stools
Ordered a desk, but the desk came without screws. Customer service was quick to respond and send the missing screws, plus a complimentary spanner which was a nice touch. Ordered again a week later for bar stools, no missing screws this time :) Nice quality products.
10 September 2020
Unprompted review
Excellent website selling quality…
Excellent website selling quality stylish goods.
4 September 2020
Unprompted review
Reply from Puji
Dear Josephine,
Thankyou for taking the time to leave us such great feedback. We are glad to hear you love your table.
We hope to see you again at PUJI.COM .
Advertised for sale
Advertised for sale, but was never there in the first place. Full refund, but should not have been on the website
17 August 2020
Unprompted review
Reply from Puji
Dear Paul,
Thank you for taking the time to leave us feedback. We are so sorry that the item you ordered had gone out of stock the same day. We are pleased to see you were given a full refund as soon as this was noticed and offered alternatives, however, unfortunately these were not suitable. Please do accept our apologies again and please don't hesitate to be in touch if you would like to discuss this further.
Thank you again for taking the time to provide your valued feedback.
First dealings with Puji.
First dealings with Puji.. can’t fault them at all . Great customer service , great product everything on time .. will 100% be shopping there again and recommending them
26 July 2020
Unprompted review
Reply from Puji
Dear Kate,
Thank you for taking the time to leave us such great feedback. We are so glad you are happy with the product and service received!
We hope to see you again soon at Puji.com!
Reply from Puji
Dear Frances,
Thank you for your great feedback!
We hope to see you again soon at Puji.com!
The coffee table was excellent quality…
The coffee table was excellent quality and looks great. My only criticism is there was very little delivery information. You couldn't track or contact the courier. They eventually booked a delivery between 12.00 & 5.00pm but didn't turn up until up around 6.30pm.
18 July 2020
Unprompted review
Reply from Puji
Thank you so much for leaving us such a great review! We are so glad you like the product and thank you for your feedback regarding the delivery, we appreciate your feedback.
We hope to see you again soon at Puji.com!
A good company to deal with!
10 July 2020
Unprompted review
Reply from Puji
Thank you for leaving us such a great review! We are so glad you are happy with the service received.
We hope to see you again soon at Puji.com!
Satisfied customer *
Timely delivery, dependable products, reasonable price & satisfactory after sales customer service.
29 June 2020
Unprompted review
Reply from Puji
Thank you for taking the time to leave us such a great review! It's great to hear you are happy with your products and the service you received.
We hope to see you again soon at Puji.com!
Excellent items
Excellent items - exactly as shown on website very fast delivery
13 June 2020
Unprompted review
Reply from Puji
Thank you for taking the time to leave us such a great review! It's great to hear you are happy with your order and we hope you enjoy using your new items.
We hope to see you again soon at Puji.com!
Reply from Puji
Thank you for leaving us such a great review! We are really happy to hear you are happy with both the service and the quality of the product you received.
We hope to see you again soon at Puji.com!
Had an issue with the item delivered…
Had an issue with the item delivered and the matter was resolved quickly and to my total satisfaction.
27 May 2020
Unprompted review
Reply from Puji
Dear Brigid,
Thank you for taking the time to leave us a review. We are sorry to hear there was an issue with your order but we are glad our team were able to quickly resolve this.
We hope to see you again soon at Puji.com!
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