I have been a casual customer for many years whether buying gifts for my family or myself. For many years I have collected Rocks & Fossils and my husband has bought me various gemstone pendants when... See more
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Reply from GEMPORIA
This was a re-order of the fantastic Visage makeup product, Stayset Colour Correcting Loose Powder, which I have used for many years since it launched. I'm not big into makeup so use it on bare skin, the mattifying, blurring effect is awsome. Many other brands produce their version of this item, but this is still the best on the planet.

Reply from GEMPORIA
Gemporia is beyond 5 stars along with it's partnership with Jewellery Maker (JM) and with it's jewellery industry relationships. Gemporia are an invaluable gemstone expertise company within the jewellery industry.
The experienced Gemologists Steve Bennett (founder of Gemporia), Jake Thompson, Gem Specialists Dave Troth, Toby Cavill, Cherry Cavill and Kieran Glen, the teams along with presenters on Gemporia and JM are remarkable to sourcing beautiful genuine unique and rare quality gemstones at reasonable prices. Gemporia has an amazing customer service that are polite and helpful.
Always informative about what is happening with the gem market. The most important thing I feel about Gemporia and it's partnership with JM is that it gives opportunities to own and work with gemstones that, otherwise normally be read about, seen in museums, auctions, high end jewellers, Jewellery exhibitions and events.
However, when anyone connects with a specific gemstone the feeling is sensational. For me it's Jades and Jadeite an artist gemstone that is very much here and now. A gemstone that has history, beauty and carving artistry to tell meaningful folklore stories. I love designing and making pieces with Jades as it challenges and allows my artist create skills to work with it. I am working on my collection whilst I'm sorting out something else equally important to me and I will be looking into Jadeite going forward.
I am endeavour grateful and respect to amazing Dave Troth and his efforts over the six years so far to presenting to us Jade and Jadeite opportunites and through a difficult challenging period decided to obtain borrowed funds to partnership with a Jade house in China to setting up his own business DHJ. Also to continue the Jade journey on Gemporia. I have purchased DHJ Type A Aqua Myanmar Jadeite rounds necklace and a pendants, that are near Icy texture quality that have a blueness colour to them, a rarity in Myanmar Jadeite. I simply adore this extremely rare, unique and unusual Jadeite colour than all the other Jadeite colours. I will be re-designing Type A Aqua Jadeite pieces with other gemstones. I would definitely recommend items, Myanmar DHJ Type A Aqua Jadeite carved pendant (IWDN46) and also Gemporia - JIGP40 Pure Water Apple Green Jadeite pendant necklace that has a blueness to it. I am sincerely grateful and thankful to Gemporia, JM, Dave Troth and his partnership with his Jade house xx

Reply from GEMPORIA
The amber bracelet was not as heavy as it looked on the screen so I was alittle disappointed . I suppose you are cutting g down on silver.

Reply from GEMPORIA
Fast delivery, brilliant customer service and beautiful pieces at really good prices and quality

Reply from GEMPORIA
Staff are really friendly and helpful. Nothing is too much trouble and had a call back when an item I wanted came back in stock

Reply from GEMPORIA
Good company to buy from and a refund if the item is not to your taste.
I have mentioned before that lately the amount of time given to descriptions of one item does become a bit tedious. I feel a brief summing up would be better. I know that many of your customers agree.

Reply from GEMPORIA
I have been a customer of Gemporia for many years and have always found them friendly and helpful and the products are always first class. I have learned so much about gemstones over the years. I feel that they are almost like family. x

Reply from GEMPORIA
I use this company a lot as I love the different gems. Friendly staff
Good prices for all budgets.

Reply from GEMPORIA
Lovely amethyst ring I got for my girls birthday , delivered with all the box and extras , very good service

Reply from GEMPORIA
I have been a casual customer for many years whether buying gifts for my family or myself. For many years I have collected Rocks & Fossils and my husband has bought me various gemstone pendants when he has spotted & he knows I will like. Due to arthritis I now need larger size rings but still want a feminine look. Gemporia caters for me beautifully. Whether made with silver or gold, prices are affordable and their service exemplary. Their web-site is easy to negotiate and Delivery is fast. I also enjoy watching their auctions and special shows

Reply from GEMPORIA
Good value for money, arrived inn speedy time, staff always so helpful and polite

Reply from GEMPORIA
I have opted for less packaging for my jewelry but I didn't expect my rings to be literally thrown together in a cardboard box that wasn't even sealed properly. I expected them to be wrapped up individually in paper or something. Very disappointed.

Reply from GEMPORIA
Top quality services via phone calls during late hours and still managing to organise a last minute gift with good standards and customer support

Reply from GEMPORIA
I am still waiting for jewelry ordered on the 14th July. Where is it?

Reply from GEMPORIA
This is a great shopping outlet. Friendly helpful staff. Great items. Well packaged. Quick delivery. 5*.

Reply from GEMPORIA
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