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Rated 1 out of 5 stars

In an effort to reinstall our HP printer, when I Googled corrective steps a Geek Care chat box appeared. They represented themselves as HP tech support. Eventually, I talked to a representative who sa... See more

Rated 1 out of 5 stars

The "telephone" contact was listed by Google right under the geek squad best buy contact. It is Geekcareonline.com. My husband contacted them by that number and thought it was the Best Buy Geek Squad... See more

Rated 1 out of 5 stars

I can’t believe this type of illegal activity is allowed to continue!! This is a total scam. They repeatedly tried to access my computer, charged my card without my authorization, and called and tex... See more

Rated 5 out of 5 stars

An honest & upfront review. I received excellent technician help in repair and updating my computer. Mark & Jerry). They were very patient with this old lady (80). after retiring, I guess I would... See more

Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store

Written by the company

Geek Care is an online store comes in 2018 in USA market . We have established ourselves as one of global premier online stores specializing exclusively on cutting edge computer devices components like hardware and software for the PC.Our technology backed is constantly evolving to provide a better online experience to You, the consumer. We have a complete payment gateway integrated into the site to provide you with multiple payment options, and our encrypted login and order pages ensure a secure shopping experience. We are located in the New York , United states.


Contact info

2.1

Poor

TrustScore 2 out of 5

57 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam Alert

In an effort to reinstall our HP printer, when I Googled corrective steps a Geek Care chat box appeared. They represented themselves as HP tech support. Eventually, I talked to a representative who said his name was Jasper Williams. He provided his HPA gent ID as JW 9810HP. He remoted into my HP computer. Diagnostics appeared on the computer screen. Jasper stated the computer was infected with malware and completed corrupted by Trojan horse software. But not to worry, he could fix it today offering a network 'Firewall' to the tune of $1345. When I told him I wanted to do some quick authentication research, after a hard sale he hung up. He left my computer in Safe Mode and removed internet connectivity. The real HP tech was able to get the computer and printer back on line. There was no malware on the computer. This is a complete scam.

3 November 2025
Unprompted review
Rated 4 out of 5 stars

A satisfactory tech service

I don’t usually leave reviews, but my recent experience with geekcare deserves a mention. Our office printer had been giving me small headaches for weeks — sometimes it wouldn’t connect, sometimes the prints came out all wrong. I finally reached out to geekcare, and I’m glad I did. Their team didn’t rush, they just calmly walked me through what they were doing and fixed everything without any hassle. By the end, the printer felt brand new and I felt relieved knowing it was in good hands. It’s rare to find tech support that’s both knowledgeable and easy to work with, but geekcare nailed it.

7 November 2024
Unprompted review
Rated 1 out of 5 stars

Total Scam

Total scam! Cheaters and liars. Do NOT fall for this like I did. I thought I was online with Geek Squad (because that is what they want you to think.) They scammed me out of $1,890.

17 October 2024
Unprompted review
Rated 1 out of 5 stars

This is a known scam

This is a scam. You can see exactly this company being exposed by searching for and viewing the youtube video "Scammers PANIC After I Tell Them Their REAL Names". They make about half a million dollars each year in scams.

13 June 2024
Unprompted review
Rated 1 out of 5 stars

This is a fraudulent company

This is a fraudulent company. They pretended to check connectivity issues with my printer, then I mistakenly gave them access to my computer. They told me they were going to refund my money, They got into my bank account then deposited 2400 dollars. The man on the phone freaked out and told me I needed to go to my nearest grocery store and buy four $500 Visa cards to reimburse them. I went directly to my bank and had it resolved. In the meantime they had taken back all but $4 of the $2400 deposited into my account and moved my savings money to my checking account. I stopped them just in time. Do not call this company. They are scammers and their website needs to be taken down

12 March 2024
Unprompted review
Rated 1 out of 5 stars

total scam

total scam, avoid it! if you look at youtube you can find how they scam people, there is a 20 minute report on how these Indian scammers steal people's money, and the incredible thing is that they are still in business!!!

15 February 2024
Unprompted review
Rated 1 out of 5 stars

I was scammed out of several hundred …

I was scammed out of several hundred dollars. I have contacted the company multiple times to ask for a receipt showing what I paid for and have never received anything. Just called them and they hung up--called back no answer. Why isn't this company under rigorous investigation?

31 May 2023
Unprompted review
Rated 1 out of 5 stars

Scammers at Geek tech support also know as Geek care - Geek Squad Tech Support

This is a scam company ,who pretend to repair over the internet ,a repair for a price - Located in office space Tower C Noida One , 922, Block B ,sector 62 Noida ,Uttar ,Pradesh 201309 India - while you’ve a Indian government that’s corrupt every citizen want a slice of the pie from Police ,Civil Servants to the PM , so why wouldn’t they scan people for money in America ,UK ,Canada ,Australia never seem to find there own country or neighbouring countries - who only seem to work Night shift - by day the office is used for a whole different reason . Operating as far as I know right-up to 2023-09-06 - scammers SINDHU - DIVESH -PRESHANT - SPARAH -UTKARSSH - and Google as also to be blamed for excepting money for placing advert at the top of engine search

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Impressive computer repair service

Impressive computer repair service! swiftly resolved my issues with expertise and friendliness. The staff's quick diagnosis, fair pricing, and valuable insights exceeded my expectations. I'm thoroughly satisfied and highly recommend "Geek Care" for efficient and reliable computer repairs. They've earned my trust, and I'll definitely return for any future tech needs.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service! Quick, efficient computer repair at a fair price. Knowledgeable and friendly staff. Highly recommend for any tech issues.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic computer repair service

Fantastic computer repair service! The team at "Geek Care" is exceptional. They swiftly diagnosed and fixed my computer issues at a reasonable price. The staff is knowledgeable, friendly, and provided valuable insights for future maintenance. The service was quick, and I'm thoroughly satisfied with the results. I highly recommend "Geek Care" for anyone seeking reliable and efficient computer repair services.

1 December 2023
Unprompted review

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