GB Posters & Merchandise Reviews 

7,055
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I ordered a few days ago and still haven’t received any form of confirmation email even though money has been taken out. I have since sent 2 enquiry emails but haven’t gotten a response. Edit: rece... See more

Company replied

Rated 2 out of 5 stars

Fantastic products, however half of my order was wrong on delivery. I have sent an email and filled out the submission form on the website trying to resolve the issue. Have received zero reply to eith... See more

Rated 4 out of 5 stars

Posters were size and quality I'd expect. However, I got refunded the price of 1 poster due to I presume, it being out of stock. Those words weren't actually used though, just said refund and which po... See more

Rated 5 out of 5 stars

Ordered an Eminem Poster for my son. Paid, got a confirmation email then radio silence!!! Emailed GB Posters to ask for an update, only to find out 4 days later that they have today issued a refun... See more

Company replied

Company details

  1. Art Gallery

Written by the company

25+ years of expertise. One mission: bring fans closer to the brands they love. gbpostersmerch.com is a fresh destination for collectors and fans, backed by a team with a long-standing legacy in the licensed poster and merchandise industry. Since the early days of the UK poster scene, we’ve stayed at the heart of fan culture – evolving with it, never standing still. Today, we proudly offer a curated collection of official merch from global icons like Pokémon, One Piece, Fallout, and more – blending our heritage with an eye for what’s next.


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

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No recent history of asking for reviews

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4.0

All reviews

(7,055)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Posters I recieved were top quality…

Posters I recieved were top quality brilliant price and packed to a high standard.
I would use your company again and would highly recommend.

10 September 2024
GB Posters & Merchandise logo

Reply from GB Posters & Merchandise

Hello Elaine, thank you so much for your feedback we really appreciate it.

Kind regards

Rated 5 out of 5 stars

Products as described

Products as described, perfect for photo collage. Regular updates on order process and goods delivered well wrapped. Satisfied customer.

3 September 2024
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Reply from GB Posters & Merchandise

Hello Sue, thank you so much for for your feedback we really appreciate it. We are happy to hear your happy with your product.

Kind regards

Rated 5 out of 5 stars

Arrived safe and on time

2 September 2024
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Reply from GB Posters & Merchandise

Hello Marian, Thank you so much for your feedback we really appreciate this, we are happy to hear that your order arrived on time

Kind regards

Rated 1 out of 5 stars

Bad quality

The poster frames we ordered are broken and couldn't be replaced after seven days of purchase, which was too short to check. The time slot for delivery couldn't be our choice, which was hugely inconvenient.

3 September 2024
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Reply from GB Posters & Merchandise

Hello Louise, we are sorry you have received your frames damaged, im not quite sure where you have got the information from, but all you need to do is send across some photos of the damage frames to enquires@gbposters.com and we can send a replacement out for you or issue a refund?
Kind regards

Rated 5 out of 5 stars

Great poster

Great poster, arrived quickly and in excellent condition, my son is very happy with it!

22 August 2024
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Reply from GB Posters & Merchandise

Hello Julie thank you so much for the feedback we really appreciate it. we are happy to hear you received your order in a perfect condition and really happy with it.
Kind regards

Rated 5 out of 5 stars

Great service

Great service, ordered at 2pm and it arrived within 24 hours in pristine condition. Couldn't ask for more!

30 August 2024
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Reply from GB Posters & Merchandise

Hello Mark, thank you so much for the feedback we really appreciate it, we are happy to hear you received your order in a quick perfect condition.
Kind regards

Rated 1 out of 5 stars

Didn’t have the item in stock

Didn’t have the item in stock

23 August 2024
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Reply from GB Posters & Merchandise

Hello, As we said in our initial email, we are sorry that your item was out of stock. Please be aware that your item was in the sale. Therefore this is a sell out product. Again we apologise for the inconvenience caused and hope this does not affect your view on purchasing from us.

Rated 1 out of 5 stars

I still haven't receive my poster and never get any reply on email

I still haven't receive my poster (order #100154705), and I sent email to (enquiries@gbposters . com) but no reply. thanks

17 August 2024
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Reply from GB Posters & Merchandise

Hello, We are so sorry that you are still waiting for your order. We would be grateful if you call our customer services before so we could sort this out for you. We are more than happy to do a replacement for you. Please give us a call so you can make a decision.

Kind Regards
GB Posters Customer Services

Rated 2 out of 5 stars

Recieved an email informing me that I'd…

Recieved an email informing me that I'd been refunded for my order, but didn't recieve any communication prior to this telling me that my order couldn't be fulfilled.

27 July 2024
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Reply from GB Posters & Merchandise

Hello Carolyn Thank you for your feedback, we are sorry no one informed you that the poster was out of stock to why you have been refunded for your item.
Kind regards

Rated 5 out of 5 stars
GB Posters & Merchandise logo

Reply from GB Posters & Merchandise

Hello Keith thank you so much for your feedback we really appreciate it, we are so happy to hear your so happy with your purchase.
Kind regards

Rated 5 out of 5 stars

10 out of 10 very pleased!

10 out of 10 very pleased!

14 July 2024
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Reply from GB Posters & Merchandise

Hello Oliver thank you so much for your feedback we really appreciate it, we are so happy to hear your so happy with your purchase.
Kind regards

Rated 5 out of 5 stars
GB Posters & Merchandise logo

Reply from GB Posters & Merchandise

Hello Dave thank you so much for your feedback we really appreciate it, we are so happy to hear your so happy with your purchase.
Kind regards

Rated 5 out of 5 stars
GB Posters & Merchandise logo

Reply from GB Posters & Merchandise

Hello Liz thank you so much for your feedback we really appreciate it, we are so happy to hear your so happy with your purchase.
Kind regards

Rated 5 out of 5 stars

Nice poster frames

I needed a large poster frame, most companies only allow you to pick these up, but GB posters had a delivery option and shipping was fast. It’s nice quality and the “glass” bit had a scratch guard film on both sides. Very happy with them.

3 July 2024
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Reply from GB Posters & Merchandise

Hello thank you so much for your feedback we really appreciate it, we are so happy to hear your so happy with your purchase.
Kind regards

Rated 5 out of 5 stars

Posters all ok

1 July 2024
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Reply from GB Posters & Merchandise

Hello thank you so much for your feedback we really appreciate it, we are so happy to hear your so happy with your purchase.
Kind regards

Rated 5 out of 5 stars

Delivered poster frames in great…

Delivered poster frames in great condition. Was the only company to do the size I needed

15 June 2024
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Reply from GB Posters & Merchandise

Hello Ben, thank you so much for your feedback we really appreciate it, we are so happy to hear your poster frame arrived in a perfect condition

Kind regards

Rated 5 out of 5 stars

There were two errors

There were two errors, one the parcel was damaged, and also the wrong item had been sent, but after a very quick phone call a replacement item was issued which arrived perfectly. Great service, thank you.

19 June 2024
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Reply from GB Posters & Merchandise

❤️❤️

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