Garage Door Parts UK Reviews 

1,297
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, mentioning that staff members go above and beyond to answer questions and find proper solutions. Shoppers find the ordering process completely seamless, noting that replacement components arrive rapidly with excellent communication maintained throughout delivery. However, some customers also noted that they occasionally ordered incorrect items by mistake or received parts requiring minor adjustments. Despite these initial hurdles, people found that the knowledgeable team provided patient guidance to successfully fix older garage doors. Consumers strongly recommend these reliable spares to anyone struggling with difficult repairs.

What people talk about most

Product

Consumers find product to be remarkably reliable, praising the excellent selection of spares and replacement... See more

Service

Reviewers highlight positive aspects of service, frequently praising the expert advice and fast responses... See more

Customer service

People report positive experiences with customer service, frequently highlighting the swift response times... See more

Staff

Customers consistently note positive experiences with staff, praising their extensive technical knowledge,... See more

Order

Customers had positive experiences with order, highlighting a straightforward process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal... See more

Rated 5 out of 5 stars

I came across this company wanting an additional Seceuroglide remote control garage door opener. The suppliers wanted an astronomical amount. The guys here checked, via photos the correct repla... See more

Rated 5 out of 5 stars

Fantastic !!! I was having trouble finding a Garage remote as mine had given up the ghost, Saw these Guys on the inter web gave them a call, the help was Fantastic nothing was an issue, sent pics... See more

Rated 5 out of 5 stars

I purchased a remote control handset for my garage door to replace two lost ones. Accidently deleted all sensors when programming the new one. Garage Door Parts were really helpful with helping me sol... See more

Company replied


Company details

  1. Garage Door Supplier
  2. Do-it-Yourself Shop
  3. Garage Equipment Wholesaler
  4. Hardware Store
  5. Home Automation Company
  6. Locks Supplier

About Garage Door Parts UK

Written by the company

We supply quality garage door parts for all makes and models of doors. Our prices are extremely competitive and we are only a phone call or email away for any technical help you need. We buy our Garage Door Spares in huge quantities which enables us to pass these savings directly to our customers.

GARAGE DOOR CABLES

GARAGE DOOR ROLLER SPINDLES

GARAGE DOOR LOCKS

GARAGE DOOR SPRINGS

GARAGE DOOR FLOOR SEALS

Whether you are looking for Henderson, Garador, Hormann, Cardale, Birtley, Filuma etc, to name a few, you will find many spares listed under both Brand and part type on our easy to use website


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,297)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly customer service

Friendly customer service. Helpful when I phoned to check they had the correct items before ordering.Promptly delivered. I installed the item but had made an error in my wiring.I emailed and got a quick reply which resolved the issue. Many thanks

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Door part replacement .

After being told I would not be able to find a replacement part for my garage door by a reputable company I was very pleased to find Garage Door Parts had exactly what I needed.
They responded immediately to my enquiry, sent me a link to the part. I ordered the part Thursday it arrived Monday fitted same day, garage door moving perfectly again.
Thank you so much. I would definitely recommend this company, the service was excellent.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

I recently ordered garage door springs…

I recently ordered garage door springs and couldn’t be happier with the entire experience. From start to finish, the service was professional, efficient, and reliable. The ordering process was straightforward, delivery was prompt, and the quality of the springs exceeded my expectations.

What really stood out was the level of professionalism — clear communication, helpful support, and a genuine focus on customer satisfaction. It’s refreshing to deal with a company that takes pride in both their products and their service.

I would highly recommend them to anyone in need of garage door parts. A smooth, hassle-free experience all around!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant staff and service

Our experience of the company was great in every way. Very knowledgeable staff who responded to questions carefully and helpfully. Parts dispatched same day as ordered and arrived next morning by 1st Class post. This service was impeccable. Very highly recommended. Thank you.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

A superb company

This is a superb company who gave me such good service, help and advice. Told me when it would be sent and it was fast delivery. It was not a huge cost to me (a part for my garage door) but still took their time to make sure everything was correct. Can so highly recommend this company. A very happy customer indeed

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Supplier

Bought some Garage quipmet from them and the support given is very good,never let me down.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

New Remotes

I needed additional remote controls for my garage door. I ordered what I thought were the right remotes but they didn't work. After a couple of emails I was given a set of instructions and with two simple actions the remotes worked. I really can't thank this company enough for their patience and helpfulness - I was about to give up and return the remotes! Excellent service - couldn't want for better!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Needed help finding the correct replacement parts. Emailed GDL and got a response within five minutes including some additional welcome advice. Prices were competitive and parts arrived the next day. Perfect.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

garage door remote

i required a garage door remote for a 20 year old system. GDP provided correct item. when i had trouble setting up the remote GDP were extremely helpfully online to provide a solution, with their help i got the remote working and i am planning on purchasing a 2nd in the future. i would recommend this company without hesitation.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Garage Door Parts blew me away with their customer service.
From promptly answering my inquiry to providing the information I requested – they were knowledgeable, efficient and quick.
Even when I requested to adjust my order, they were cordial and professional in accommodating my request.
My only wish is that more companies in Canada had the level of customer service that Garage Door Parts offers!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful, couldn’t get remote to program correctly so was put in touch with manufacturers and they managed to talk me through and now works perfectly. Would highly recommend this company

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I needed to replace my remote control…

I needed to replace my remote control roller shutter control system because my 11 year old system was not functioning properly. I contacted this company and was immediately told of various things that I could do and they came up with a solution.A new system was dispatched and I received it and everything works perfectly fine. I was really impressed by one particular person by the name of Liz who was very helpful and knowledgeable in dealing with my inquiry .The customer service was excellent and professional .and everything was explained to me and was emailed to me for future reference.Absolutely outstanding service from this company

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a new remote for a roller…

Ordered a new remote for a roller shutter door. Didn’t have an existing remote but before the order arrived I received full and clear instructions on how to pair with the wall unit, which worked great. Delivery was fast and product is as described. Very clear instructions on website on which product matches which remote which helped a lot.
I wouldn’t hesitate to order again.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Had an old garage door with no identifiable markers which was not working. Was able to find this company based on my pictures and AI than then was able to match them to the same type of pictures on this site. Contacted the Garage Door Parts team and shared my problem, pics and troubleshooting steps I already did, and their reply was great. We went through several stages and found the root issue as it pertained to this system, and the door is fully functional again. Other companies were not receptive and just gave a quote for a call out (which turned out to be unnecessary). Will be coming back here for any future parts, and would recommend their service.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I ordered a replacement garage door remote. The website had very clear instructions for navigating the minefield of different types. After the order they emailed details of how program the remote. I found this process difficult so emailed the company on a Sunday afternoon and received a helpful response within minutes. The level of service was fantastic and it let me finish the job.

12 April 2026
Unprompted review

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