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GamersGate.com Reviews 675

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Many customers have been loyal for years, praising the competitive pricing on new releases and historical lows on older titles, often finding unbeatable deals. The customer service is frequently highlighted as excellent, with agents being helpful, attentive, and professional in resolving issues like region mismatches or accidental purchases, often going above and beyond to ensure customer satisfaction. People appreciate the quick and easy payment process, especially when using cards, and the instant delivery of game keys, making for a painless buying experience with a wide selection of games. However, some customers also noted issues with the website, such as aggressively slow key delivery, an overused and failing CAPTCHA during login, and an age verification system in the UK that requires ID for all games, making the site effectively unusable for some. A few other people also felt that payment processing could be problematic, with some experiencing issues with specific payment methods or tax calculations, leading to delays or the inability to complete purchases. There were also instances where customer service was unhelpful or unresponsive, particularly when dealing with

What people talk about most

Product

People report ambiguous experiences with product, with many reviewers praising the good prices, instant key... See more

Website

Customers had ambiguous experiences with the website, with some praising it as a new favorite for Steam key... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the great deals, competitive... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers praising the... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers experiencing issues such as payments being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying games from GamersGate since around 2014. Their website is well designed and easy to use with real pagination. No "click to see more" scrolling garbage. They have competitive sales on... See more

Company replied

Rated 5 out of 5 stars

I've had a great time buying from this shop! Their prices are consistently unbeatable (I’m a Steam user and always double-check Isthereanydeal before buying anything). Writing this from the heart afte... See more

Company replied

Rated 5 out of 5 stars

They often have coupons for new game releases that match or exceed historic low, checkout is fast, I know I'm getting the key right after purchase and it will always work, and support would help if so... See more

Company replied

Rated 5 out of 5 stars

I managed to get a lump sum of savings on my purchase of 16 Games with 2 DLCs. $132 paid decreased from $509 with Sales. Although I did have a problem with one Steam Key as there was a bit of a... See more

Company replied


Company details

  1. Video Game Store
  2. Game Store
  3. Gaming service Provider
  4. Hobby Store

About GamersGate.com

Written by the company

Introduction

We're GamersGate, and we're here to get you cheap and official Steam keys!

Buy Now!

Trusted and Established

Established in 2004, we have proven our reputation as a reliable seller over and over again, working directly with such publishers as Bandai Namco, Capcom, Focus Entertainment, and many more. Our catalogue? Vast – we've got dozens of thousands of games – from childhood classics and borderline lost media to modern AAA releases, all with heavy discounts.

Read Our FAQ

Our Strengths

Among our strengths – Incredible customer support; cheap prices and numerous discount codes; fun social media accounts and, of course, years of reliable service behind our backs – you can always trust us to provide you with the best service possible.

Who We Work With

Unbeatable Discounts

We also provide constant discounts on upcoming pre-orders and brand-new games, making us the premier destination for those who don't want to pay full price. Fair play, we're here to help you!

Check Out Our Discounts

Unmatched Customer Support

Our customer support, dare we say, is unmatched, frequently going above and beyond what other stores might do – if you have a problem, we have a solution, and we're going to make sure you get one. Kick back, relax, and enjoy great prices, instant delivery, and friendly support!

Contact Support

100% Official Keys!

We guarantee that all of our keys are sourced directly from publishers

We guarantee that all of our keys are sourced directly from publishers
We work directly with hundreds of publishers, including Capcom, Focus Entertainment, Bandai Namco and many more. We always provide official keys with no grey market involvement.

Contact info

Promotion box for GamersGate.com

Check out our best offers and save!

Use code "WETRUST" to save additional 10% (some exceptions apply)

4.3

Excellent

TrustScore 4.5 out of 5

675 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great customer service

I bought a game but then had to make an account afterwards which was odd but still I made one so I could access my game. It then asked me for a password which I don't remember putting in so I used the forgot my password and had one generated but it didn't work. Now this all doesn't sound great but the reason I gave the 5 star review was because in my frustration I sent a annyed message to them and the response I got was within minutes and it felt genuinely sympathetic towards my situation. The chap who helped was called Leo and if you ever have any problems hope for that man. Honestly best customer service online I've ever had. We got it all sorted out and I was playing moments later. Good job

I would suggest asking people to make an account before buying though, could be a good idea.

2 February 2026
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

One of the nicest reviews we've ever read. Cheers, thank you for the kind words!

Rated 5 out of 5 stars

Super fast

Super fast, got the code insantly. Also good that they have Swish payment.

Good key distributor.

29 January 2026
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thank you, much appreciated!

Rated 5 out of 5 stars

Cheap and honest prices for Games with outstanding Support Staff

I managed to get a lump sum of savings on my purchase of 16 Games with 2 DLCs. $132 paid decreased from $509 with Sales.

Although I did have a problem with one Steam Key as there was a bit of a mix with Code distribution. But was promptly contacted through email after submitting a Ticket.

The Support Staff were very friendly and accommodating and gave a refund and a 20% discount on a future purchase. Thank you Andrew and Leo.

I think I found my new favourite Steam Key Reseller website, Have you? 🙂

14 January 2026
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey, thank you for the expansive review! Very glad you enjoyed both our prices and customer service, we are an official distributor and not a reseller though :)

Rated 5 out of 5 stars

awesome

fast and easy, great deals

6 January 2026
GamersGate.com logo

Reply from GamersGate.com

As it should be! Thanks for the review!

Rated 5 out of 5 stars

I'll give everyone over 20 years of…

I'll give everyone over 20 years of experience and simply say: These folks are the ONLY people to deal with. Sometimes thats not possible but if you can. They found information and updated my account from many many years ago, they did it in a very professional and friendly manner and within 24 hours. Their prices are great and though this may not be the case for you: in my case the game versions were far superior to those offered at Steam etc. I'm confident you'll happy with GamersGate.com .

6 January 2026
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thank you so much, we appreciate you! Glad to help out a veteran fan :D

Rated 5 out of 5 stars

I had a great experience with their…

I had a great experience with their support team. As someone new to buying games through retailers, I really appreciated how patient and understanding they were. Leo was willing to bring my case forward and make sure it got further help, and Andrew worked it through and made everything work out for me. The team truly went above and beyond. On top of that, the discounts are great and delivery is smooth! I’ll definitely be a loyal customer going forward. Highly recommend!

27 December 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey, thank you so much for the review, we do pride ourselves on our customer support!

Rated 5 out of 5 stars

Truly satisfied and can’t recommend them enough. Thanks GamersGate! I've had a great time buying from this shop!

I've had a great time buying from this shop! Their prices are consistently unbeatable (I’m a Steam user and always double-check Isthereanydeal before buying anything). Writing this from the heart after running into a small hiccup during checkout (totally my fault) and reached out to their support. They got back to me instantly and were super helpful and attentive. I really loved their friendly yet professional vibe and how they actually care about their customers. Truly satisfied and can’t recommend them enough. Thanks GamersGate!

26 December 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey, thanks a ton for taking the time to write this review, much appreciated!

Rated 5 out of 5 stars

It works

The website worked and immediately delivered my digital goods.

9 December 2025
GamersGate.com logo

Reply from GamersGate.com

Hey, glad to be of service, thanks for the review!

Rated 5 out of 5 stars

Great customer service, issued refund when they didn't have to

I made a mistake and purchased a game that I could activate in the country I was in (GamersGate checks) but not in the country of my Steam account (no way they could know). Despite this being entirely on me, the customer service agents were super nice and agreed to refund me. That aside, great place to buy games to activate on Steam -- huge selection and often the cheapest on ITAD.

22 November 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey, thank you so much for the positive review, glad we could help you out, be more careful next time!

Rated 5 out of 5 stars

I didn't get a manual review like most…

I didn't get a manual review like most people; my delivery was instant. However, it still depends on your account.

25 November 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Manual review does happen sometimes still, glad your process went smoothly!

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