Gabriel Ash Reviews 232

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I am the proud owner of a beautiful Gabriel Ash Portico Greenhouse . I use it for the usual potting up , sowing seeds, overwintering plants. It is also a place of peace to sit for breakfast / lunch e... See more

Rated 5 out of 5 stars

Replacing a 50+ yr old cedar lean-to. Gabriel Ash classic lean-to a little too tall for the wall. Staff at RHS Malvern Spring Show very helpful and suggested a classic six with one side abutting the... See more

Rated 1 out of 5 stars

My Gabriel Ash greenhouse was purchased in 2018 - cost approximately £20,000 with 2 cold frames and 4 water butts. The roof now leaks badly, so the light no longer works as directly below the leak, w... See more

Company replied

Rated 5 out of 5 stars

Fantastic, well made baby lean to cedar greenhouse from Gabriel Ash, the fitter was amazing, he worked out in the most windy wet day that the elements could throw at him and still had a smile on his f... See more

Company replied

Company details

  1. Greenhouse
  2. Garden
  3. Garden Building Supplier

Written by the company

Gabriel Ash is a renowned British brand based in the Cotswolds, who specialise in handcrafting cedar wood Greenhouses using traditional methods, designed with the utmost precision. Known for their exquisite designs, meticulous craftsmanship and premium sustainable materials, carefully selected to ensure long-lasting performance and durability, to provide a stunning visual appeal but also offer natural resistance to decay, corrosion, and weathering, ensuring your Greenhouse will remain a cherished sanctuary for generations. Offering a collection of premium Greenhouses, from timeless Victorian structures to contemporary modern designs that embody the perfect blend of artistry and functionality. Using traditional joinery techniques such as mortise and tenon joints to ensure strength and integrity, their dedicated team of skilled carpenters and joiners bring to your garden the Greenhouse you’ve always dreamed of. If you love your garden, you’ll know it takes time and care to create something truly wonderful, which is why Gabriel Ash take pride in everything they do, and the reason they are the only timber Greenhouse company endorsed by the Royal Horticultural Society.


Contact info

4.0

Great

TrustScore 4 out of 5

232 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Customer service

I have telephoned and e-mailed with no success, customer service is non existent in my case.

6 February 2026
Unprompted review
Gabriel Ash logo

Reply from Gabriel Ash

We’re very sorry to read this, as this certainly isn’t the experience we aim to provide.

We take customer service extremely seriously, and it’s unusual for us not to respond to both calls and emails. It’s possible that your message may not have reached us, or that there has been a technical issue, and we’d very much like to resolve this for you as quickly as possible.

Please could you contact us directly at ukmail@juliana.com or call us on 01242 662926, quoting your name and order details so we can investigate this urgently? Alternatively, you’re welcome to message us here with your order reference and we’ll reach out to you immediately.

We apologise for the frustration this has caused and look forward to putting this right for you.

Rated 5 out of 5 stars

Excellent service from Gabriel Ash Greenhouses

I am the proud owner of a beautiful Gabriel Ash Portico Greenhouse . I use it for the usual potting up , sowing seeds, overwintering plants. It is also a place of peace to sit for breakfast / lunch etc . I have had if for 8 years . Recently I had some water ingress . Gabriel Ash arranged , very quickly, for this to be repaired . Dan arrived today he did a thorough assessment, discovered the problem and meticulously repaired it. A beautiful product backed up by excellent staff

23 October 2025
Unprompted review
Rated 4 out of 5 stars

Gabriel Ash offers attractive…

Gabriel Ash offers attractive greenhouses with great service from start to finish. Their team is professional, helpful, and responsive throughout the process. The greenhouse quality is solid, and installation goes smoothly thanks to their support. Although there can be occasional communication hiccups, they resolve issues promptly. Overall, a dependable company for greenhouse enthusiasts.

26 March 2025
Unprompted review
Rated 1 out of 5 stars

I love the greenhouse but customer…

I love the greenhouse I bought but customer service is terrible. Because of this I wouldn‘t buy another Gabriel Ash Greenhouse. Plenty of other greenhouses out there.

26 February 2025
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Reply from Gabriel Ash

Hi Birgit
Thank you for taking the time to review your experience with us and we are sorry to hear you are unhappy with the service you have receieved. We do appreciate constructive feedback to help us continuously improve and develop as a company. If there is something particular you think we can do to improve this or you do need anything else, please do email us on enquiries@gabrielash.com as this email address is covered by multiple staff.

Rated 5 out of 5 stars

The company was fabulous

The company was fabulous. And Nick the builder was great despite rain and snow.

18 November 2024
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Reply from Gabriel Ash

Hi Lorna
Thank you for taking the time to leave a review and thank you for your kind words. If there is anything you need from us in the future, please let us know.

Rated 5 out of 5 stars

A helpful, friendly & efficient company.

From the date I made my first enquiry all the people I dealt with were helpful, friendly and efficient. I ordered the Classic Grow & Store which was delivered on the date I had specified and the installers did an excellent job errecting it with no problems, they also assembled the Baby Grand Coldframe leaving it, as requested, in the garage as the site for it had not been complted. All in all a problem free experience from my point of view.

6 November 2024
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Reply from Gabriel Ash

Hi Janet
Thank you for taking the time to review your experience with us and of course your new Gabriel Ash Greenhouse. We are thrilled to hear your positive feedback. We hope you enjoy your new greenhouse and coldframe! Please let us know if you need anything else.

Rated 5 out of 5 stars

Gabriel Ash: a greenhouse of quality.

Gabriel Ash have been a delight to deal with, from the beginning, when I discussed which type and size of greenhouse that I required, to delivery and installation.
Sales had sent me their excellent brochure which contains all the types and details of their range. I chose the Classic Eight, 8ft x 10ft to give me more room and allowed me to push my wife, in her wheelchair, into the greenhouse. Ordering was simple and straight forward and the conformation details sent to me covered everything.
An agreed date, the final payment made, and the installation done by two cheer-full, efficient employees. Result: a beautiful, superb, well made, greenhouse that would shine-out in any-body's garden. My pride and joy!

13 January 2025
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Reply from Gabriel Ash

Hi Robert
Thank you for taking the time to review your experience with us and of course your new Gabriel Ash Greenhouse. We are thrilled to hear your positive feedback. We hope you enjoy your new greenhouse and please let us know if you need anything else.

Rated 5 out of 5 stars

Delighted with our greenhouse

Delighted with our greenhouse! Everyone at Gabriel was extremely helpful, especially when we altered the size after paying the deposit. The man who carried out the installation was very thorough and did a great job.

27 August 2024
Rated 5 out of 5 stars

Thanks again !

I ordered a Louvre window for my beautiful 6x8 Classic. As always very efficient with prompt delivery and good packing. I’m a lively 79 year old and I managed to install it with no problems. It was reassuring to know the tech boys would be at the end of the telephone if I encountered any problems.
If you are contemplating a Gabriel Ash greenhouse “go for it “ you won’t be disappointed!!!

1 September 2024
Unprompted review
Rated 5 out of 5 stars

A stunning greenhouse/shed…

A stunning greenhouse shed that looks amazing. There is a great team at Gabriel Ash that organise costings, drawing and are there to support you all the way through the process. It was a fabulous experience thank you

1 October 2024
Rated 5 out of 5 stars
Gabriel Ash logo

Reply from Gabriel Ash

Good morning John,
Thank you for taking the time to review your experience with us, it's very much appreciated. Glad to hear your order arrived and were happy with our service. If you need anything else, please do get in touch.

Rated 1 out of 5 stars

Abysmal quality and service

Ordered a cold frame and was delivered twice and each time was unable to actually assemble it so was returned. Very poor customer communication as to time frames. One person even admitted that they spoke to the person on the construction line who admitted to cutting corners. The only good thing was the speed of the full refund when I’d had enough. Bought one elsewhere which was a fraction of the cost, delivered in 2 weeks and actually was of far better quality. May

13 June 2024
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Reply from Gabriel Ash

Hi Paul,
Thank you for taking the time to review your experience with us and we are sorry to hear you are unhappy with the service and product. We do appreciate constructive feedback to help us continuously improve and develop as a company. If you do need anything else, please do email us on enquiries@gabrielash.com as this email address is covered by multiple staff.

Rated 2 out of 5 stars

You gave no update on order status and…

You gave no update on order status and delivery time, and did not have the courtesy to reply to my email enquiry. The order arrived unannounced and is OK

10 June 2024
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Reply from Gabriel Ash

Good morning Austin,
Thank you for taking the time to review your experience with us and we are sorry to hear you are unhappy with the service. We do appreciate constructive feedback to help us continuously improve and develop as a company. We are glad to hear the item has arrived with you and in good condition. Regarding the email, we can only apologise. We do ask if you do need anything else, please do email us on enquiries@gabrielash.com as this email address is covered by multiple staff. Thanks again Austin and take care.

Rated 5 out of 5 stars

Pistons Arrived very quickly

Arrived very quickly. No issues at all. Great service.

10 June 2024
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Reply from Gabriel Ash

Good morning Henrietta,
Thank you for taking the time to review your experience with us, it's very much appreciated. Glad to hear your order arrived and were happy with our service. If you need anything else, please do get in touch.

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service. And great products.

10 June 2024
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Reply from Gabriel Ash

Good afternoon Dominic,
Great hearing from you and thank you for taking the time to review your experience with us, it's very much appreciated. We are glad we could come take down and then rebuild your structure at your new address, we hope you are enjoying it this Spring/ Summer. If you do need any further assistance, please do let us know!

Rated 5 out of 5 stars

Excellent greenhouse and service

Excellent greenhouse. Really well made. We had a concrete base poured and they helped answer a few questions. We opted to pay for installation and the process was well organised. The installer worked very hard in the rain and mud with no complaints. Pleasant phone calls and interaction with staff. Well done!

10 June 2024
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Reply from Gabriel Ash

Good afternoon,
Thank you for taking the time to review your experience with us, it's very much appreciated. Also, thank you for your kind words and I will be sure to pass your thanks onto the whole Gabriel Ash team. If you do need any further assistance, please do reach out, we are more than happy to help! All the best.

Rated 5 out of 5 stars

Always top quality

Good web site, showed easy to follow instructions for installing our extra shelving.

20 February 2024
Gabriel Ash logo

Reply from Gabriel Ash

Good morning Suzy,
Thank you for taking the time to review your experience with us, it's very much appreciated. Glad to hear you like our website and we hope you enjoy your new shelving! If you need anything else, please do get in touch.

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