G2G Reviews 

56,617
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,483 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent service and the helpful, communicative staff. Many people appreciate the fast and effective communication, noting that support teams are quick to respond and resolve issues professionally. The platform is often described as reliable and easy to use, with a strong focus on buyer protection and smooth transactions. However, some customers also noted issues with customer support, describing experiences where replies were robotic, slow, or ineffective in resolving disputes, particularly when dealing with non-working products or unresponsive sellers. These reviewers felt that the refund process was problematic and that their complaints were not taken seriously, leading to dissatisfaction with the overall support experience.

What people talk about most

Service

Consumers generally find the service to be positive, with many reviewers praising the speed and friendliness... See more

Product

Customers consistently note ambiguous experiences with product quality and reliability. Many reviewers report... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers reporting excellent and fast... See more

Staff

Users describe positive interactions with staff, often highlighting their kindness, professionalism, and... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising the fast and effective... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The accounts I purchase are being banned quite aggressively, and in 2-3 days I'm not able to file a complaint on this scenario because the order automatically gets considered complete. And the selle... See more

Company replied

Rated 5 out of 5 stars

I'm really happy with this offer and saller with booster where where communicative and friendly! Im buing first time here and dont know how things works, saller response fast and explain in friendly w... See more

Company replied

Rated 5 out of 5 stars

Had an issue with a seller where the account I purchased didn't work. Contacted G2G's customer service and they handled it quickly and professionally. No hassle, no back and forth, they sided with m... See more

Company replied

Rated 5 out of 5 stars

G2G is a great place to shop at very attractive prices. I have always found amazing deals there. Recently, I had to use their customer service for the first time because of an unresponsive seller, and... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.9

All reviews

(56,617)

6,705 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended marketplace

Excellent platform, fast and secure!"G2G is a very professional and reliable platform. The transaction was smooth, and the delivery was fast. Highly recommended!

29 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi ABDOU, thank you for the high recommendation. We're so pleased the transaction was smooth and the delivery was fast. It's great to have you with us.

Rated 5 out of 5 stars

Good service

Good service

29 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Super NxPro, thank you for taking the time to leave a review. We're glad you were happy with the service, and we hope to see you again soon.

Rated 5 out of 5 stars

The service was faster than I expected

The service was faster than I expected, very helpful, and the service communication is very thorough and trustworthy. I would recommend this for everyone.

29 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Alwyn, thank you for the thoughtful review. We're delighted the service was faster than expected and that the communication felt thorough and trustworthy. Your recommendation truly means a lot to us.

Rated 5 out of 5 stars

Excellent

Excellent, all the times I have used g2g it is absolutely perfect

29 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Takow, thank you for your loyalty and for the wonderful review. Knowing every experience with us has been perfect makes our day. We look forward to serving you again.

Rated 3 out of 5 stars

I have had a generally good experience…

I have had a generally good experience with G2G and I appreciate the platform and the effort I put into growing my store. I worked hard to build my seller account from level 1 to level 53, which took a lot of time and dedication.

However, I would like to share my concern regarding my store suspension. From my perspective, I felt that larger sellers may receive warnings before stronger actions are taken, while smaller sellers can sometimes face immediate suspension. In my case, my store was suspended due to refund-related issues, and I feel disappointed because I invested significant effort into building my business.

I also want to mention that I have $102 in my store, which G2G has frozen for 6 months. I am in great need of that money, and this situation has caused me a lot of difficulty.

I respectfully request G2G to review my case once again and consider giving me another opportunity. I am willing to improve my inventory management and response process to avoid similar issues in the future.

I value the platform and hope my appeal can be reconsidered.

Regards
CODStash

15 June 2026
Unprompted review
G2G logo

Reply from G2G

Hello, thank you for sharing your experience and for the dedication you've put into building your store over time. We're sorry to hear about your concern regarding the store suspension. We'd genuinely like to look into this with you, so please reach out to us at support.g2g.com with your account details and our team will review your case.

Rated 5 out of 5 stars

Great support

Great support

25 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi kodi, thank you for the kind words about our support team. We're glad we could help, and we're always here if you need anything.

Rated 5 out of 5 stars

Fast delivery easy to use

28 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Scott, thank you for the great feedback. We're delighted you found the delivery fast and the platform easy to use. We hope to see you again soon.

Rated 3 out of 5 stars

seller

Hi, I bought a yearly account, but it expires on February 6, 2027. From today, that's only about 7 months of access, not a full year. I paid for a yearly account, so receiving only around 7 months isn't fair. Could you please explain this or extend the subscription to the full 12 months? Thanks.

29 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi zunaira, thank you for flagging this, and I'm sorry for the confusion over the subscription length. A yearly plan should run the full 12 months, so I understand the concern. Please share your order details with us at support.g2g.com and our team will check the remaining duration and sort this out for you.

Rated 5 out of 5 stars

IPTV trex/omega seller

Outstanding Product, Service and PRICE !!
Highly Reccomend.
I will Buy again.

29 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Roger, thank you so much for the kind words and the strong recommendation. We're thrilled the IPTV product, service, and pricing all hit the mark, and we'd love to have you back for your next purchase.

Rated 1 out of 5 stars

SCAMMING COMPANY

SCAMMING COMPANY! YOU WILL NEVER SEE YOUR MONEY!

28 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Larsen, I'm sorry you feel this way — that's not the experience we want for anyone. We really want to look into what went wrong, so please share your order details with us at support.g2g.com and our team will investigate and do its best to help.

Rated 5 out of 5 stars

Good so far

SO far, so good. I was able to purchase what I needed, and everything has been working well. Good platform to buy things from.

28 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Juan, thanks for sharing this. We're glad you found exactly what you needed and that everything's working well so far. We appreciate you choosing G2G and look forward to serving you again.

Rated 1 out of 5 stars

I bought Reddit accounts from him…

I bought Reddit accounts from him twice. Both accounts were around 2 years old, but as soon as I logged in, they turned out to be bot accounts. Both of them got banned after just one normal comment.

25 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Gaurav, I'm sorry the Reddit accounts turned out to be unusable and were banned so quickly — that's understandably frustrating. Please share your order details with us at support.g2g.com so our team can investigate the seller and these accounts, and help put things right.

Rated 5 out of 5 stars

You find the best prices for the same stuff

You find the best prices for the same things on G2G.
No reason to go anyplace else.

25 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Roy, thank you for the great feedback. Knowing you find the best prices on G2G and keep coming back means a lot to us. We're happy to be your go-to.

Rated 5 out of 5 stars

Best service

28 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Deniz, thank you for the kind words. We're delighted you had the best service experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Amazing Service

They were helpful, and helped with the problem that I stated within the ticket, responding back to me in the given amount of time that they specified.

28 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Marvin, thank you for sharing this. We're really glad our team resolved the issue in your ticket within the time promised and gave you an amazing service experience. We appreciate your trust in G2G.

Rated 5 out of 5 stars

Quick response and delivery

25 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi there, thank you for the feedback. Quick responses and fast delivery are exactly what we aim for, so we're glad we delivered for you. Thanks for choosing G2G.

Rated 4 out of 5 stars

No response received after the seller…

No response received after the seller received the payment. Please consider carefully before purchasing. 06/29/2026 G2G has now resolved the issue for me. It might have been my own fault for not checking the shop myself.

22 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Watchara, thank you for updating your review and for giving us the chance to make things right. We're really glad our team was able to resolve the issue for you, and we appreciate your patience and fairness. If you ever need anything in the future, we're here to help.

Rated 5 out of 5 stars

Very reliable service

Very reliable service, fast answering and patience with question. Recommended!

28 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi JPM, thank you for the recommendation. We're glad our team was fast, patient, and reliable in answering your questions. It's our pleasure to help, and we hope to see you again.

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