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Review summary

Created with AI, based on recent reviews

Evaluating 6,466 reviews, reviewers had a great experience with this company. Many customers praise the service as amazing and excellent, often highlighting the helpfulness and consideration of sellers. The support team is frequently described as awesome, fast, and responsive, providing quick resolutions and professional assistance. People appreciate the ease of the payment process and the overall reliability of the platform, especially for buying game accounts and items. However, some customers also noted issues with sellers not responding after a purchase, leading to services stopping or accounts being recovered. A few other people also felt that response times from customer service could be slow, and some experienced problems with misleading products or sellers, with support not always resolving these issues to their satisfaction.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the excellent and fast service they... See more

Product

Customers had ambiguous experiences with product, with many reporting positive outcomes such as receiving... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive experiences,... See more

Response time

Reviewers mention ambiguous feedback about response times, with many customers praising the fast and patient... See more

Website

People report ambiguous experiences with the website, with some consumers praising it as a great site for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

G2G is a great platform which makes you feel safe when purchasing - and has a good safety net when the sellers do not give you items as described (notice that taxes are not getting paid back - from... See more

Company replied

Rated 4 out of 5 stars

you can get bundles, that will you cost in valorant ~90€, for only ~30€, but i sadly got a bad seller. my riot account got perma banned from receiving and sending gifts now, after they locked my whol... See more

Company replied

Rated 4 out of 5 stars

It's decent. But I did encounter a problem with outage and the provider didn't get back to me so no I'm with a different seller and 🤞 i don't have the same problem

Company replied

Rated 4 out of 5 stars

Honestly depends on the seller. This is like ebay so you'll find some good eggs and some bad eggs. But most of the time, if the price isn't too crazy then you shouldn't have much problems.

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

56K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good platform both for selling and…

Very good platform both for selling and buying

26 May 2026
Unprompted review
G2G logo

Reply from G2G

Thank you! A platform that works well for both sellers and buyers is exactly what we set out to build. We're glad it's delivering on both sides!

Rated 5 out of 5 stars

Delivery speed is awesome and great…

Delivery speed is awesome and great experience shopping the product from G2G. This website made my day.

26 May 2026
Unprompted review
G2G logo

Reply from G2G

Thank you, Divya! Awesome delivery speed and a great experience — we love hearing that we made your day. See you again soon!

Rated 5 out of 5 stars

Amazing Service

26 May 2026
Unprompted review
G2G logo

Reply from G2G

Thank you, Aaron! Amazing service is the bar we set for every interaction. We look forward to serving you again!

Rated 5 out of 5 stars

I bought an item from the G2G website…

I bought an item from the G2G website through a seller, and the experience was great. I highly recommend G2G because they keep your money safe until you are fully satisfied and sure about the seller. Very secure and trustworthy platform!

26 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Umar, thank you for the recommendation — it means a lot. We're glad the buyer protection process gave you peace of mind, and we hope to see you back on G2G soon.

Rated 5 out of 5 stars

Very good!

Trustful, fast and safe.

25 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Senne, thank you for the kind words — trustful, fast, and safe is exactly the experience we want every buyer to have. Thanks for choosing G2G.

Rated 1 out of 5 stars

It is scammy site full of scammer…

It is scammy site full of scammer sellers I paid 30 usd for yeat of chatgpt subscription and after month it was disabled, asked for refund g2g said that it is late they only accept it till 14 days after purchase, never buy anything more than 14 days of subscription, nothing os covered and they will not help, no reputable seller there, most are scammers, never use beware

29 April 2026
Unprompted review
G2G logo

Reply from G2G

Hi Ilkin, we're sorry to hear about the issue with the ChatGPT subscription cutting out after a month. We understand the 14-day window can feel restrictive when a longer-term product fails later. We'd still like to take another look at your case — please share your order details with us at support.g2g.com so our team can review what options may be available for you.

Rated 1 out of 5 stars

Valorant

Sad, i got scammed i asked for valorant ruin dagger kuronami skins but he gave me right account but with ban 6 day,immortal account and i asked him refund and he doesn't want refund, supports doesn't help nothing all asking about recovery account with giving fake infos,email etc not good supports G2G is bad site never seen this. Seller:PenguinStore worst guy using chatGPT copy pasting and lying reply

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service

25 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Robens, thanks for the kind review — happy to hear you had a good experience with us. We appreciate you choosing G2G.

Rated 5 out of 5 stars

very best too much

25 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Dragan, thank you for the support — really happy you're enjoying the service. Appreciate you sharing this with us.

Rated 1 out of 5 stars

Scams with sellers

I sell many platform including Plati and Funpay which is far bigger than G2G but G2G just scams with sellers nothing else.

25 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Bidhan, we're sorry to read this and we take seller-side concerns seriously. We'd like to understand exactly what happened on your end. Please share your case details (transaction or seller ID) with our team at support.g2g.com so we can investigate properly.

Rated 1 out of 5 stars

SCAMMERS !

SCAMMERS !

Be aware that they are selling stollen accounts.
The account that I purchased was recovered 2 days after purchase. The seller is not responding to my message and so is there customer service support.

Avoid at all cost!

15 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Timothée, we're really sorry for the experience — both the issue with the account and the slow response from the seller and support. Please share your order details with us at support.g2g.com so our team can look into the case directly and make sure it gets the attention it needs.

Rated 5 out of 5 stars

Good

Very Good experience so far

15 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Nazar, thanks for sharing — really glad your experience with G2G has been good so far. We hope to keep it that way!

Rated 1 out of 5 stars

Hello

Hello, beware! This seller ===> Velixa_M scammed me with a Canva account. He promised me 500 invites for three years and a full one-year guarantee, but I was shocked to find the account deactivated after less than a month. This has caused me a lot of problems, and now he refuses to refund my money or provide a replacement account.

24 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Aziz, we're sorry to hear the Canva account stopped working so soon after purchase. We'd like to look into this and review the seller's listing. Please share your order details with us at support.g2g.com so our team can investigate and assist you.

Rated 1 out of 5 stars

AVOID AVOID AVOID SCAMMERS

Purchased gaming account from zzprosellerz on g2g and after 24 hours still hadn't recieved account with no response to messages and then got messages about another account would i be interested in instead which didn't suit me they then admitted they can't access the account they sold me trying to resolve and get my money back has so far been a huge headache and g2g has been a hassle to deal with theres no simple button to report a possible fraud and as things stand im 320 pound down with nothing to show for it while awaiting a refund honestly your better avoiding using this website but especially the seller

Update☆☆....g2g your support team has been nothing but a disaster to deal with....the seller has done nothing but ignore me and then send a message to say thanks for my patience while he sources me another account then tries to mark the case as resolved and I have to keep appealing, I WANT TO MAKE THIS VERY CLEAR NOTHING HAS BEEN RESOLVED I WANT A FULL REFUND AS THE SELLER HAS SOLD AN ACCOUNT IN WHICH HES HAS NO ACCESS TO AND IM NOT INTERESTED IN ANOTHER ONE I WANT THE ONE I BOUGHT, THATS NOT BEEN POSSIBLE AND AS IT STANDS I WOULDNT WANT IT ANYWAY BOTH YOU AND THE SELLER HAVE MADE THE WHOLE PROCESS SO HARD ITS UNREAL I WANT MY MONEY BACK NOW YOUR SELLER IS FRAUDULENT IN ADVERTISING/SELLING ACCOUNTS HE CANT PROVIDE AND YOU ARE HOLDING MY MONEY AND TRYING TO SAU ITS RESOLVED WHEN IT ISNT I WANT NOTHING LESS THAN A FULL REFUND TO MY BANK CARD NOW!!! I WILL NEVER USE THIS COMPANY AGAIN COMPLETE JOKE

24 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Paula, we're really sorry for the delay and the stress around this purchase. Our support team has been in touch with you on the next steps and is keeping a close eye on the seller — if the delay continues, we will take action. Please reach back at support.g2g.com if anything new comes up.

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