G2G Reviews 56,025

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,497 reviews, reviewers had a great experience with this company. Many customers have consistently found the service to be useful and reliable over several years, with some highlighting excellent service and quick responses. The support team is frequently praised for being helpful, professional, and responsive, often resolving issues quickly and efficiently. People appreciate the fast delivery and the attentive nature of sellers, with some receiving exactly what they expected or even better. However, some people were dissatisfied with the product and customer service, citing issues where sellers stopped responding after purchase protection expired or accounts were recovered. There are also mentions of slow response times from both sellers and customer service, with some experiencing difficulties in getting issues resolved or even receiving replies to their inquiries. A few customers reported issues with not receiving refunds, leading to financial losses and frustration with the platform's support process.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising its speed, helpfulness, and efficiency. Many... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising sellers and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the support team as very... See more

Response time

Users describe ambiguous interactions with response times, with many reviewers praising the speed and... See more

Website

People report ambiguous experiences with the website, with some reviewers praising it as a handy platform for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's decent. But I did encounter a problem with outage and the provider didn't get back to me so no I'm with a different seller and 🤞 i don't have the same problem

Company replied

Rated 5 out of 5 stars

Great customer service. I had issues with Ashley24 who scammed the kuronami 2.0 bundle but thankfully the team had allowed me to refund. They are a bit slow but I guess it’s due to high volume of emai... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

56K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Be Wary

Its a bit scary. Definitely use a VPN and PayPal for payment encryption. But the $3 "try to win this game" things are really trash. What did I expect I guess. You do get the games you pay for but its possible for the game keys to get revoked here and there even years down the line so always be aware of that. As long as you finish the game before then its ok I guess. Only thing I'm left with is how they get things so cheap without having more strings attached. Just be wary.

1 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi EJ, thanks for taking the time to share such a detailed take. We're glad the games you paid for came through, and we appreciate the honest note about the cheaper "try to win" listings and the risk of keys being revoked later on. Feedback like this helps us push for higher listing and seller standards. If a key is ever revoked or an order goes wrong, please reach out at support.g2g.com with the order details and our team will do its best to help.

Rated 1 out of 5 stars

G2G a marketplace to be scammed on

If you get a seller scamming you don't expect g2g to do the right thing. Fully expect them to hand over the money to the scammer

Go in purchasing anything on this site with an understanding of how to do credit card charge backs because when you get scammed you will need to do a charge back to have any real chance of recovering your money.

Edit: You want to review the order details properly now? After months have past, me having to charge back to get my money back and only seem to care about these types of issues once someone posts a negative review? Don't think I'll waste the time and effort.

21 March 2026
Unprompted review
G2G logo

Reply from G2G

Hi, thank you for sharing this. Being scammed by a seller and feeling the outcome went against you is a serious concern, and we're sorry you've been left feeling this way about G2G. Buyer protection and fair dispute outcomes matter to us, and we would genuinely like to look into what happened. Please share your order details at support.g2g.com so our team can review your case properly.

Rated 1 out of 5 stars

I was scammed by the seller and by the…

I was scammed by the seller and by the company itself. I bought 11k VP, and it turns out the seller did cashback. I opened a ticket to try to get my money back and fix this properly, and they told me they don’t have the money to refund me, even though I was the one who got scammed.

So if your terms and conditions include “GameProtect,” how the hell am I not supposed to get my money back if I was scammed and the seller disappeared? What is 50 euros to this company, seriously? I’m shocked. I gave them the proof and the screenshots, and they’re telling me they’re not going to refund me. This is insane. Be very careful before buying, because this could happen to you.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

I was initially apprehensive

I was initially apprehensive, as it was my first time transacting on this platform. But after seeing the buyer reviews of this seller, I was convinced. And it turned out to be true, albeit a little late. My order was received in good condition, and the seller's description was also excellent. Best seller, best price, best platform.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

I really like this website and i trust…

I really like this website and i trust it after many purchases

4 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Fusion Waves, thank you so much! It means a lot to know you trust us after many purchases. We truly appreciate your continued support of G2G.

Rated 5 out of 5 stars

Great site

Everytime is better experience.

4 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Juan, thank you so much! We're thrilled the experience keeps getting better for you. We really appreciate you choosing G2G.

Rated 5 out of 5 stars

Always on time!

27 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Justin, thank you for the kind words! On time, every time, is exactly what we aim for. We appreciate your support.

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