Future Shop Ltd Reviews 

300
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Purchased from them a few times, this last order a WiiM Ultra in Space grey, with a fair few other items. A Silver one turned up, no biggie but not the colour I needed. Spoke to customer service... See more

Company replied

Rated 5 out of 5 stars

Phoned Future Shop right at the end of the working day and spoke to the wonderful Hezron (apologies if the spelling isn't correct), he literally put the order together whilst we were on the phone, so... See more

Company replied

Rated 5 out of 5 stars

The stand is perfect fit for my monitor audio bronze centre speaker C150. The instruction could do with some improvement showing that the direction of lip should face down. But excellent const... See more

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Rated 4 out of 5 stars

You dispatched the wrong products TWO TİMES.In addition ; in my last purchase(order no :127136-27.11.2012) I ordered 2 x ISOTEK EVO3 Premier Power Cable Schuko-IEC & 2 x ISOTEK EVO3 Premier Power C... See more

Company details

  1. Hi-fi shop

About Future Shop Ltd

Written by the company

Future Shop UK is an online retailer that specialises in the best quality Hi-Fi cables & Home Cinema cables, as well as AV connectivity solutions. We supply only the finest Hi-Fi cables for audiophiles in the UK and Europe.

Future Shop is an award-winning UK based company with with a large customer base worldwide. We are one of the largest and most trusted UK & European dealers for many of the most well-known and prestigious cables and Hi-Fi accessory brands.

We stock the widest range of award-winning Hi-Fi cable brands, Home Cinema cable brands and AV Connectivity Solutions under one roof. This means we can usually promise to ship many of your desired cables the same day, with options for guaranteed next day UK delivery.

At Future Shop we pride ourselves on providing outstanding customer service underpinned by our expert technical advice. We offer a money-back guarantee on all cables purchased from Future Shop (exclusions apply). If you are less than happy with the performance of any product you have purchased from us, then simply return it to us for an exchange or a refund within 60 days (excludes special-order items and some speaker cables). We want each and every customer to have a positive purchasing experience with Future Shop, and we hope that they recommend us to friends, colleagues and family.

Our industry-leading technical advisors and customer service executives help customers to navigate the plethora of cable products available to ensure they choose the right product, at the right price, for their individual needs. This does not mean up-selling the most expensive cable at every opportunity, it means gaining an understanding of our customers’ unique setup and what they hope to achieve before matching their equipment and desires with a cable that delivers an appropriate performance and price. There are several factors that we may take into consideration:

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

300 reviews

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4.5

All reviews

(300)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Good prices and excellent service

Have ordered many things from FutureShop and have always had a very good experience. Orders were sent very quickly, sometimes already on the day I ordered. Once made a mistake and ordered banana plugs which in the end I could not use. Was no problem sending them back for a refund. Warmly recommended.

23 November 2012
Unprompted review
Rated 5 out of 5 stars

Wow...what service!!

Came across this company after a Google search and called them for more information and advice. Adam (senior tech.) explained the pro's and con's of various solutions I was considering and offered alternatives within my budget. Their warehouse is close to where I live so I decided to pay a visit and collect my cables at the same time. I was very impressed by their set up. They have huge amounts of stock and this explains the quick delivery they are able to provide. This is my go to company for cables and I am glad I tried them. They have a great team backing them up.

29 October 2012
Unprompted review
Rated 5 out of 5 stars

Only buy here

Im not an audiophile but do own some mid tier set-up and dont have lots of time to research and spend weekends on selecting equipment. Gary/Adam were excellent with their guidance on choosing equipment for my setup over the phone. They were extremely helpful and were consistent in their advice (stopped me from buying something that wasnt right and expensive). This was my first experience ordering hi-fi audio equipment online and i must say it was an education and pleasure. Prices were great and shipment and product delivery were quick (though the local post service in Sing delayed it by a few days). If one wants good advice, great prices, new equimnt and a wide range to choose from - look no further and only buy here.

21 October 2012
Unprompted review
Rated 5 out of 5 stars

Faultless in every way!

I buy quite a number of audio and video cables and as far as I'm concerned there is only one place to buy them from. Not only do the guys at Futureshop offer excellent advice but their service is second to none! Their delivery service is simply first class. Orders are always processed and dispatched same day and for me always arrive at my door 2 days later at the very most, usually the following day! I am very critical when it comes to online purchasing but I have to say, Futureshop really are up there with the best of retailers!

20 October 2012
Unprompted review
Rated 5 out of 5 stars

Chord HDMI Active Silver Plus 8m is Top notch!

Fast delivery and hassel free.
I can recommend buying these cables from Futureshop.
If you have some quality equipment and need longer runs (over 5m),
you really should invest in a top quality cable like this to enhance the potential of your equipment.

20 October 2012
Unprompted review
Rated 5 out of 5 stars

Very good service

Competitive price (Wireworld Oasis 6), reasonable delivery costs to France & speedy delivery. Overall very good service & recommended

20 October 2012
Unprompted review
Rated 5 out of 5 stars

** Great Service **

Initially I placed an order online which crashed after payment. I phoned Futureshop to correct the order problem who were very quick to sort out the problem. My order arrived next day without any problems. Great service and therefore recommended !

19 October 2012
Unprompted review
Rated 5 out of 5 stars

Convinced and satisfied.

Found a worthwhile improvement to the hifi.better rhythmic response and improved soundstage.will upgrade all hifi components with new mains cable in due course.

18 October 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant !

Have used Futureshop for a number of years for all my HiFi wiring needs -- the best & widest range of the highest quality cables & accessories at favourable prices --- most helpful for telephone enquiries & advice also.

My " First Call" Cable Supplier of choice !

17 October 2012
Unprompted review

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