Futons 247 Reviews 

Very happy with my futon - it has already been used for unexpected guests. I went for the deluxe 5 layer version and it feels comfy.

This company was friendly & professional from start to finish. And futon is like sleeping on a cloud, I love it & I am enjoying the best sleep I've had in a long time. Highly recommended, thank you ever so much🙏

I have ordered 2 different mattresses, one for a sofa-bed and one for a bed from Futons 247 in the last 4 years and each time, the communication was excellent. Peter answered my questions and followed my requests. They delivered on the booked day. I am very pleased with my purchases, the mattresses are of excellent quality and craftsmanship. Thank you very much!

Kind friendly service, actively took an interest in my purchase. Also the company chased the delivery service on my behalf & kept me up to date with all information

Happy with the tatami mats and futon mattress; thanks Peter! The mats help absorb heat during the night, which otherwise gets trapped when the futon is directly an the wooden floor. Perfect combo :)

Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contacted Futons 24/7 about the Grab more than several years ago but only now in a position to purchase. Each time I made contact Peter's commuication has been superb. Thank you very much indeed!

Peter excels in customer service. Great experience and I love the new mattress. Would definitely recommend and will be buying from them again!

Easy to use & good communication
Item was as described.

Simple

Peter at Futons 247 was so incredibly helpful. He answered all our questions and assisted us to make sure delivery went smoothly. The mattress itself is extremely comfortable and cozy. Highly recommend!

We had a problem with delivery not Futon247 fault but it was sorted
The Futon is lovely and would and have recommend this company

I love my Nomad futon! Great service and lovely quality, has helped my back issues.

Arrived in good time, in perfect condition. I love my mattress!

Great product. Efficient service. Timely delivery.

I'll say excellent team work, you'll have to wait minimum 4 weeks to be delivered. I love the product, though the natural wood there are some planks that have holes since it's were the branches were growing, so be careful where to assemble them. The instructions are similar to IKEA and love it how simple it is, only visual instruction. Preferably 2 people to assemble, or do it solo. If you do it solo please be careful, take a closer look to the instructions and do check back on every step, DON'T be forceful every piece is like a puzzle you just need to put it back together like Lego.

Great company, excellent product.
Since our first interaction with them we were given great costumer service from doubts about a furton to the speedy delivery.

Were very happy without futon.

Great service and delivery and as for the bed and mattress excellent.

It was great to be able to purchase a well-made futon from a small business based in the UK. I chose this futon because it was affordable and stuffed with natural wool - brilliant! It was also great to be able to speak to a real human on the phone too, good customer service and good value.

The ordering and delivery of the futon was exemplary, it was intended as a replacement futon for my son. However there is one major problem - it stinks of what l consider to be some sort of chemical. l assumed that this was fireproofing solution although the company deny this and blame the sheep! The futon has to be in use or my son would have nowhere to sleep but we have had to lag it with thick quilts to keep the smell down and these have to be washed frequently which is a pain at this time of the year. No idea what I can do about this but we have purchased futons before and they have never smelt like this.

when I needed to clarify some information, a real person answered my phone call and gave me all the extra info I needed to go back and order a second item. Delivery was as stated and the product was excellent. Love that it was made locally and with sustainable materials

I rarely contribute to online reviews but in this instance I feel I just must.
I am a returning customer to this Plymouth based family-run company and every dealing I have had with them has been professional, courteous and downright friendly; my phone conversations with director Peter Farrow have sometimes run on for several minutes, AND he remembered me and my previous order from 2016, eight years ago.
As to the product, these are simply the BEST futon mattresses and bed-frames that you can currently find in the UK, and well-priced too. Look no further.