House Of Brands Furniture Reviews 209

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, highlighting their excellent value and craftsmanship. Many people commend the efficient and professional delivery service, often noting that items arrived ahead of schedule and were handled with care. The staff are frequently described as helpful, friendly, and respectful, providing top-notch service from initial inquiries to post-delivery follow-ups. However, some people mentioned issues with delivery communication, stating they received no notification or updates regarding their order. A few customers also reported receiving items with minor damage or missing parts, and in some instances, products were not delivered at all.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Quality

Clients share positive opinions on quality, with many praising the furniture as top-notch, excellent, and... See more

Staff

Consumers consistently find staff to be positive. Reviewers frequently highlight the helpfulness, politeness,... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and brilliant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited the shop on Bury New Road. The displayed assortment of furniture was fabulous . Bought a marble topped round table and chairs. Staff really pleasant and did not pressurise us at all . Delivery... See more

Rated 5 out of 5 stars

Everything ! Starting from the attention given before I ordered to when my sofa arrived. I wasn’t sure of which sofa to choose and the sales man didn’t get angry with me being indecisive; we did live... See more

Rated 5 out of 5 stars

Absolutely friendly and helpful staff! They sourced my exact chairs in the colour i wanted! Even went to the trouble of keeping in touch over the delivery and went above and beyond to get my beautiful... See more

Rated 5 out of 5 stars

Exceptional. After being let down I have very high profile local furniture company house of brands were able to supply a lamp that have been on order with the other company for months before beingtold... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Living Room Furniture Store
  6. Sofa Store

Written by the company

✨ Looking to transform your home with luxurious furniture without breaking the bank? Our Manchester‑based furniture store is your go‑to destination for stylish, high‑quality pieces at affordable prices. Whether you’re furnishing a new home or upgrading your current décor, we specialize in elegant sofas, dining sets, bedroom furniture, and statement accessories designed to elevate every living space. 💳 To make your dream home more accessible, we offer flexible financing options, allowing you to invest in premium furniture with ease. Plus, enjoy free delivery on all orders—whether you shop online from the comfort of your home or visit our stunning showroom in Manchester to experience our collections in person. 🏡 Our mission is simple: to provide customers with exceptional value, combining luxury design with unbeatable affordability. With a wide range of modern, classic, and contemporary styles, you’ll find the perfect fit for your taste and lifestyle. 🌟 Don’t settle for less when it comes to your home décor. Choose our trusted furniture store for quality, service, and style. Visit us today or browse online to discover why we’re Manchester’s leading choice for affordable luxury furniture.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

209 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Very happy customer.

Really happy with my new sofa, the only downfall was the lack of communication arranging delivery I literally got a text message the day before from the delivery company. Other than the slight mishap regarding that it was a great company to deal with.

20 May 2026
Rated 4 out of 5 stars

I love my new table and chairs

I love my new table and chairs, great value for money, very sturdy and clean looking
Delivery was as expected and the lads were great
There was a few scratches on the metal on one of the chairs but it was sorted out by the staff

14 May 2026
Unprompted review
Rated 5 out of 5 stars

I ordered My Luca dinning set from

I ordered My Luca dinning set from
House of brands , and let me tell
You how amazed I am with everything from customer service , delivery , the dining set itself. Ameer has been brilliant from start to finish. I am from Birmingham so it would have taken me 2 hours to get to the showroom but he covered everything without me having to visit , from phone calls to messages detailing everything.amazing service , I can not thank them enough . Delivery was in 1 day including assembly which was great.I would defo be recommending to everyone , you won’t be disappointed.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience and will reorder again

Great shopping experience and will reorder again: smooth purchase process, friendly and quick response of inquires, with helpful assembly service, good design of all products.

Recommendations: more shopping items will be good as current HOB is most for living and dining room related products but less for bedroom.

17 April 2026
Rated 5 out of 5 stars

Five stars all the way from choosing my furniture to it being delivered

Five stars all the way from choosing my furniture to being delivered. Customer service is amazing as nothing was too much trouble. They even managed to advise me on getting the furniture in some awkward doorways by seeing a video and I needed a chair altering which was carried out perfectly. The quality of the furniture is top notch and very reasonably priced. Delivery was smooth and the guys very polite and respectful. Thank you House of Brands for helping me choose my furniture I love them. I definitely recommend them for all your furniture needs . I have just placed a second order for my dining room as I had such a good experience with them after being let down elsewhere.

15 April 2026
Rated 4 out of 5 stars

Great!

Ordered from this company as the previous company failed to delivered. My sofa cost more from this company but definitely worth it!
This company had the sofa to me within 2 weeks of purchasing.
The company assembled the sofa but I noticed it wasn't sitting properly when they left. I took the sofa apart to find a bolt was missing. I was able to fix this and remedy the problem.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

The entire experience was smooth.

The entire experience was smooth, professional, and impressive. Excellent customer service from the team and the delivery was free, perfectly scheduled, and exactly on time. My dining table and chairs were delivered to Newcastle within two days.
The dining table and chairs are amazing great value and really good quality.

27 March 2026
Rated 5 out of 5 stars

Highly Recommended

Just had my furniture delivered by House of Brands.absolutley delighted with the customer service from start to finish.
The furniture is excellent quality and definitely recommend a visit to see what a great selection they have.
10/10

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Everything ! Starting from the attention given before I ordered to when my sofa arrived. I wasn’t sure of which sofa to choose and the sales man didn’t get angry with me being indecisive; we did live call where he showed me sofas in their show room on live video calls even though I have been on their website. In short everything was excellent and my sofa arrived sitting pretty in my living room. No regrets whatsoever buying from house of brands. The communication was top notch and delivery very professional!

3 March 2026
Rated 5 out of 5 stars

Fantastic people

Fantastic people from start to finish, delivered next day even though it was ordered on a Sunday,, was updated about delivery, would definitely recommend great quality table and 4 chairs

2 March 2026
Rated 5 out of 5 stars

Furniture beautiful

Furniture beautiful , well crafted , communication faultless.
Only one improvement -one delivery man for heavy marble table and 8 chairs . It’s 2 man job . Otherwise no complaints.

Fabulous furniture , great company .

29 January 2026

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