FurrowsGroup Reviews 197

Booked my car in for MOT at Furrows Oswestry and booked an optional oil check and top up. Got the bill, Quoted £19.00 charged £26.95. Bill stated £14.95 for 1 ltr of, a quater of the cars total volume, aparently standard charge, WOW. Intislly charged 20 minutes to complete the task but reduced to 10 minutes on questioning cost £12.00. This the second query the first only solved with a new car when I initiated a court case.
Time to move on to another Ford Garage.
Very sad because the Salesmen I dealt with when buying a new car were very good.

The staff at Furrows of Oswestry were good because I felt welcomed from the beginning staff were helpful and polie

Excellent deal, very good salesman, a family firm not a large anonymous group

Tom in sales managed the whole process really well.

Great experienced salesman who was professional from start to finish. Always responded to texts and messages promptly.

The experience at Furrows of Telford was great because their standard of service and their understanding of my needs are excellent. Furrows' standards are second to none and they are a trustworthy company.

We have just purchased an ex - demo Puma St Line X from Furrows Shrewsbury. The Sales Executive Andy Higgs arranged the test drives. Andy was very helpful, nothing was too much trouble to ensure we made the right choice. The part exchange represented great value and overall it was a seamless process and hassle free handover.
Andy called a few days later to ensure everything was ok. Many thanks for your help Andy.

Jake was brilliant at Furrows Shrewsbury and made the buying process very easy. Thank you Jake!

I would recommend Furrows of Telford to friends and family because the staff are friendly and willing to go the extra mile, there is a decent range of new/used cars to discuss and browse at own leisure

The people are friendly, helpful and not at all pushy. All was explained properly and the target dates met. The car was nicely presented and it's basic operations demonstrated.

Great Experience from start to Finish - Emily took care of the whole process making it stress free

The staff at Furrows of Telford were good because they were friendly and welcoming. In particular David Holt the Sales Manager. Test drove two cars on 27 September 2025. Not pushy and very knowledgeable on both cars. Brought the second car l test drove. Collected my new car on 3 October. David had produced a video of my car showing me the key features, which was also emailed to me. Opted for the Cosmetic Repair cover and the Diamond Bright cover. Fully impressed with my new car. David rang me on 7 October to check how my car was, which was a nice touch. Noticed that the tyre puncture repair kit was not in the boot. I emailed David who agreed to send one to me via the post. Very professional service. Will be using the Furrows Car Service Team while my car is still under warranty. Would recommend buying a used car from Furrows in Telford.

The whole purchase went though smoothly and quickly. I am satisfied with the vehicle I bought; it fulfills my requirements within my budget.

Friendly and professional service when purchasing a new car. Good aftersales and servicing.

Thorough knowledgeable honest information and advice when making a substantial purchase. Thank you James.

I contacted Furrows over the phone having seen a car I liked on their forecourt while they were closed.
Louise took my enquiry and dealt with the entire sale remotely, putting up with my endless questions.
At handover she then took me out for a demo drive, helped set up the kia app and link to the car etc.. she even called latet on to check I had gotten home ok

Easy to deal with, always use for servicing for my Kia.