Furniture Village - Thurrock Reviews 

Helpful , kind , polite
Good customer service.

Helpful in store staff and the deliverers/installers were very good and friendly.

Paula was amazing she spent sooooo much time with us to ensure we found exactly what we were looking for and we definitely did the right colour, style and feel. Honestly could not of asked for a better experience

Polite clean friendly efficient what more can I say .

Pretty nice collection and very smooth process in ordering stuff. Mohammed was very helpful in completing the order and explaining the stuff. Nice experience.

Excellent service from Tan at lakeside. Great selection of product with knowledgeable service. Thanks Tan

Very good delivery peple n helpful realiabal friendly staff

Paula was extremely personable and helpful, we purchased the sofa of our dreams thanks to her assistance.

Picked our furniture we wanted with help of course and very pleased with the assistance

First delivery didn’t happen ,store never paid upholstery man, 2nd delivery only turned up with 2settees, armchair/footstall coming 12 August hopefully, fingers crossed. Pamela in the stores was very good/also upholstery people also very polite.

Shane provided excellent service, help and advice whilst my elderly mother was choosing a new sofa. You helped make the process easy….thank you!

Everything done well.
Everything explained and took there time. We were left to sort out the colour we wanted, we were not rushed. Staff polite and courteous.
Our sales person is Suzette williams

We met Tan who was genuinely very helpful and this lead to us buying what we needed. He offered a cup
of coffee and took us around the shop.
Tan showed great professionalism and kindness.
I promised him to back shopping.
This is after frustration of online shopping and wouldn’t do anymore shopping online.

Very good customer care👍🏾

I was served by Alex - what fantastic customer service - made a difference between we just walking by and now off home to measure up and back tomorrow to place an order

Tan was friendly, knowledgeable, and made the whole shopping experience easy and stress-free. Excellent customer service – highly recommended!

Tan helped us a lot and really made our experience better. This is the second time coming back to him and each time he has helped us incredibly.

Visited the Lakeside store today for a new corner sofa and we were greeted by a very helpful and friendly assistant Paula . She was fantastic into us with measurements and what product would meet our requirements . There was no hard selling just pure helpfulness and we have found our perfect sofa . Thank you great shop and staff . Thank you to Paula especially

Went in to look at a dining table set - left buying a the dining set and a new sofa. Paula was great and helped us with everything. Without being overly intrusive.

Nice experience in Furniture Village Thurrock. Jon was very helpful