Furniture Village - Preston Reviews 

3,147
•
TrustScore 5 out of 5

4.9

Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB

•

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Rated 5 out of 5 stars

Furniture Village was well stocked with various dining room tables and chairs, therefore providing us with lots of choice and options. All staff were helpful, as they gave us guidance and information... See more

Rated 5 out of 5 stars

Myself and my daughter went to the store at Capital centre, looking at beds. Amelia ended up purchasing a bed from Jay, the rep in store. Great service, very helpful and even got coffee and cooki... See more

Rated 5 out of 5 stars

I would definitely come back and buy from Furniture Village again. The salesperson was extremely helpful. He put us under no pressure to buy, answered all our questions and he was very knowledgable ab... See more

Rated 5 out of 5 stars

Fantastic service with Dave who is very helpful every time we come when choosing both ate table and chairs and bed and mattress Definitely great experience and we come again Thank you


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  • Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,147)

62,940 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

The service today was fantastic really supported by the staff member Jay @ Preston branch who helped us decided on a beautiful sofa and dining table, all delivered by Christmas which is fantastic !

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Friendly, informative and clear information given by Dave at Preston. Very happy and satisfied with the product and service given.

26 September 2026
Rated 5 out of 5 stars

New Wardrobe

I need a new large wardrobe with plenty of storage as well as wardrobe space and Abdul Hasim at the Preston store was super helpful in guiding me to the best buy to suit my needs and budget. The process was seamless and I am happy with my choice. Very excited waiting for the installation.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Shiva was very helpful and showed a high level of patience when we were deciding on which covering to chose

20 September 2026
Unprompted review
Rated 5 out of 5 stars

This store is fabulous

This store is great. The staff and very helpful and friendly. Andy helped us choose the right bed for us at a great price. Will definitely be recommending!

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service from Kevin

We visited the store yesterday and Kevin helped us pick out the sofa that would work for us. We returned today to purchase the sofa after measuring up at home and Kevin was very informative, friendly and professional. We are counting down the days until our new sofa arrives x

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Kind sales man (sure his name was…

Kind sales man (sure his name was David), not pushy at all, he went above and beyond to help us choose a sofa. He was very patient with us as we had our children with us and didn’t really know what we wanted. Hopefully our sofa will be delivered as smoothly.

19 September 2026
Rated 5 out of 5 stars

Benji at the Preston store

Our salesman Benji at the Preston store was very welcoming and extremely helpful, made our experience a pleasurable one and I was very happy with my choice and Benjis knowledge of the range. Thank you !

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Attentive

Attentive, but not pressurising, sales staff. All questions answered fully and a good deal.

Thanks, Kevin.

13 September 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience at…

I had a fantastic experience at Furniture Village, and I would especially like to thank Abdul for his outstanding customer service. He was incredibly helpful, friendly and professional throughout the whole process.

Abdul was patient, attentive and genuinely listened to what we were looking for, making everything so easy and stress-free. His customer service was exceptional, and he went above and beyond to make sure we were happy with our purchase.

Thank you, Abdul, for making our experience such a positive one. Excellent service like this really makes a difference. I would definitely recommend Furniture Village, especially Abdul!

16 September 2026
Unprompted review

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