Furniture Village - Leeds Reviews 

Whole shopping experience from start to finish was impeccable. Upto date delivery information. Delivery men assembled my sofas working well as a team. Respectful kind abd friendly.

Helpful and efficient staff. Mike was very patient and was able to answer all my questions. Very good experience so far.

Spoke to Ali on the live chat system today to check on the status of my furniture order and he was very efficient, friendly and informative. He popped a note on my order regarding the delivery date. Thank you Ali

Called in to look at dining tables was well looked after by Mike no intention of buying but did! Fabulous service Mike was very patient not pushy very helpful nothing was too much trouble or effort looking forward to getting our furniture soon will definitely recommend you guys!

Generally very good apart from the salesperson not mentioning a discount available to new customers

Richard explained everything we asked him a very nice guy. We didn’t get jumped on the moment we entered the shop which was great.

Great Service. Thanks for the delivery team.

The staff and manager mark just made it easy and was very helpful.

Staff was very helpful

Personal touch very professional and could not do enough to please us we are very happy customers.

Got our 4seater sofa delivered today fantastic delivery driver who took care and put shoes covering on first then laid down mat to walk in ,very careful as they brought the sofa in fantastic job.

The Sales Consultant Was Aziz was very helpful and patient in assisting us while we were choosing a wardrobe and chest of drawers. He was not pushy and left us alone to discuss our options. We found this a refreshing change from most persistent sales personnel and as a result gave him the order.

I loved walking into furniture village, it was the only sofa shop I walked into without anyone running over and been too pushy, just let us look in our own time and ask for any assistance when needed. Very friendly staff, polite and really funny, great sense of humour. Hence going back there to purchase my leather suite. Many thanks, especially to Zak but you are all doing great.

Good interpersonal skills, could of done with a bigger discount. Respect due.

Shopping for a sofa can be a bit overwhelming with all the different options you can get. When we came into the store Mike was really helpful and friendly, but not pushy at all. We came back to purchase the sofa the following day and he made sure to explain everything about the purchase clearly, so we didn’t feel rushed and felt confident in what we were spending our money on.
We also got a great price for a sofa in the colour and shape we wanted, thank you Mike :) .

Purchased furniture from the Leeds store. Hassan, answered all our questions confidently and in detail. We were contacted by Robby 3 days before delivery to confirm the date Charlie and Andrew delivered settee and chair. They had to carry them as we live down a access roas. They used a mat and fabric shoe covers to protect the floor.
They explained clearly how to use recliner buttons. Took all packaging away. Fantastic

Mike at furniture village birstall was very helpful. He was very professional and he rang back when he said he was going to. It was a very easy process and stress free from going in and finalising the deal

Excellent service, above and beyond to get us what we needed

Mike was knowledgeable, friendly and made the experience very comfortable and easy giving us plenty of time to make our choice.