Furniture Village - Crawley Reviews 

We were made to feel very welcome the moment we walked in to the store but we did not feel pressured.
Every member of staff that we saw acknowledged us and checked if we needed any assistance.
Andrew that served us was amazing, he was very helpful and very knowledgeable answering all of our questions.
Thanks for great service.

Delivery was great driver & mate very professional. Admin staff not so good still awaiting a response to my query which I raised via your website. Shame as I came back to Furniture Village due to brilliant service.

Pleasant, informative & friendly service.

Very helpful and understanding, nothing is too much trouble

Semone was so lovely and she really explained the leather sofas and good choices we came away feeling we chose right with her help!!! Lovely lady

The staff were very good, I did find it odd the yellow sticker on the settee said delivered in seven days but when we ordered it we were told three to five weeks plus it wasn’t really the ticket price because delivery is £150 on top.

Customer service was very good, Sian was not pushy and gave us time to make an informed decision.
Considering Sian is relatively new to furniture sales her product knowledge was good and what she didn't know she found out.

Excellent sales prrson

Helpful, friendly staff who let us choose our suite, but provided support when asked.
Checking on line made the choosing much easier.
Another great purchase from the store.

Very good experience-was offered tea and coffee and left to browse without any pressure to buy. When we did decided to purchase a sofa, Andrew was great. Very attentive and informative-thorough with the paperwork ensuring he answered all our questions. He was very professional and knowledgeable.
Highly recommend a visit if your looking to buy something without feeling under pressure
Thank You Andrew

Good friendly service. Didn’t feel pressured and helpful staff member.

Salesman was very helpful, without being pushy, which is good. Very good range of dining furniture. Were able to view at our leisure, although salesman was on hand if required. We are looking forward to getting our dining chairs in 7 to 10 days.

We were looking for lounge seating and found a good range of quality items on display. This enabled us to decide on the most appropriate choice for our needs. Your representative, Sian Lewis, was most helpful in answering our queries and providing guidance when needed.

Very knowledgeable staff member-Matthew Seymour helped us choose our sofa and table and chairs
He answered all our questions and made the whole experience stress free !

We were helped by a delightful lady Izabela Phillip. We were very unsure what size divan we wanted, she helped with measurements ans also made a call on our behalf.

The salesman was very patient did not rush me at all could answer all my questions was really very helpful. I went to the store near Crawley but cannot remember the salesman’s name he was a middle aged man altogether a really good experience ended up with me buying a sofa.

Very friendly was made to feel welcome dealt with very quickly overall a good experienc

Friendly staff who were knowledgeable about the products

Sian has been great, we are very happy that she has provided the best service that we could expect and look forward to receiving our new bed.

Dean was extremely helpful and knowledgeable about the products; not pushy but always available to answer our questions.