Just had our furniture delivered by Anton & Matt from Bristol. Can only say it was a totally refreshing change to get such good old fashioned customer service ! They arrived on time, were polite an... See more
Location
Switch locationLysander Road, Cribbs Causeway, BS10 7TX Bristol, GB
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See what reviewers are saying
My partner and I have just bought a sofa for our new house and Jak was super helpful, very approachable and really friendly. Highly recommend talking to him when purchasing furniture :)
Purchased our new mattress from Cribbs Causeway and from start to finish excellent service from in store from Shirley and Charlie and such a smooth stress free delivery from Kyle and Freddy. Kyle and... See more
The shop was well organised we found what we needed the person who helped us charlie was very helpful and friendly and we didn’t feel pressurised at all
Company details
Contact info
Lysander Road, Cribbs Causeway, BS10 7TX, Bristol, United Kingdom
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my issue with furniture village is…
my issue with furniture village is delivery times. THey are taking far too long. I was given one delivery date 9th Sept which unfortunately was not possible. the next date was 10days later which is also inconvenient. When I asked why I was just told oh that's when we are next in your area. This is not acceptable for an article that is not cheap I would expect a better response

Reply from Furniture Village - Bristol
Abu dealt with my issue very quickly…
Abu dealt with my issue very quickly and professionally.
Just perfect…..
Just had our furniture delivered by Anton & Matt from Bristol.
Can only say it was a totally refreshing change to get such good old fashioned customer service !
They arrived on time, were polite and respectful of our property. Unpacked and installed furniture exactly as we wanted it, checked and tested everything and removed every scrap of packaging.
Absolute 5 STAR SERVICE…two great guys !
Steve was a very polite assistant and…
Steve was a very polite assistant and was answered all the questions we had there was no sales pressure and we were left to browse at our leisure a very pleasant experience I would recommend this store to others
Top service as always.
As always, attentive helpful and knowledgeable consultant.
Thank you for your help
Furniture Village shopping
Today my self & my husband & my little dog went to furniture village in cribs causeway Bristol. It was a lovely shop with so much selection. The staff were so lovely but what stood out for me was a lady called Paula she made a fuss of our dog we had coffee and a chat and she said have a look around and if you need any help please come and let me know.
We decided on what we wanted and she took time & care & completed the sale for us. She explained everything so lovely. I have never had customer service like this anywhere. What an absolute pleasure shopping here & cannot thank Paula enough for everything.
Amazing service
Great experience
The staff in store were friendly helpful and knowledgeable about the products we ordered. The office staff were obliging and helpful and the delivery men fitted it all together carefully and quickly and asked us to check their work and our satisfaction with it at every step. They were efficient but unhurried, allowing us the chance to see the product when it was complete.
Thoroughly happy with the experience and would recommend Furniture Village without hesitation.
Big shout out to Jamie
Big shout out to Jamie, great service- super helpful advice, really excited for our sofa to arrive… 10/10!!!
We knew what we wanted as we had seen…
We knew what we wanted as we had seen the sofas on the tv advert, the guy in store was friendly and very helpful
Friendly staff good prices quick and…
Friendly staff good prices quick and easy to order.
All good thanks
Excellent service overall
Excellent service in store, furniture from Parker Knoll better than expected. Delivery was very professional.
Charley is an amazing sales person and…
Charley is an amazing sales person and always helps with what we want. Thank you.
We love furniture village and Charley…
We love furniture village and Charley is the most amazing sales person. She always helps with what we want and need. Thank you so much Charley.
Shirley was very helpful.
Shirley was very helpful giving good advice.
Welcoming place to browse and shop
Jan was very patient Good product knowledge.
Good selection at showroom in Bristol
Good selection at showroom in Bristol, salesman was very helpful and eventual delivery went vey smoothly. Overall very pleased .
Great furniture.
Clean and spacious around furniture. My sales consultant Natalie Pelton was very patient, friendly, knowledgeable and helpful.
Good quality furniture, lots of colours and fabrics to choose from, and great sale prices.
The delivery of my couches went very…
The delivery of my couches went very smoothly, the two guys Kris and Sancho went above and beyond as they had to carry the couches a bit further than expected, very friendly and helpful.
Charlie at the Cribbs causeway store…
Charlie at the Cribbs causeway store was incredible.
She is highly knowledgeable, friendly, and always going the extra mile for the customer. Nothing is too much trouble for her.
This truly shaped our experience, I will continue to recommend furniture village.
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