Funky Pigeon Reviews 

330,188
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 15,722 reviews, reviewers had a great experience with this company. Customers frequently praise the extensive product selection and the ease of personalizing items with unique designs, photos, and messages. Many found the website and overall user experience straightforward, simplifying the ordering process. Delivery is often noted for being prompt and reliable, with items arriving on time. Conversely, some customers noted issues with delivery, including missing envelopes or delays in receiving orders. Others experienced website difficulties, such as filters not retaining selections, occasional loading problems, or specific navigation hurdles during ordering.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a good selection of cards and the ability to... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and quick... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website and app easy to use... See more

Order

Clients share ambiguous opinions on order, with some reviewers finding the ordering process easy and quick,... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use and navigate, allowing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found a good card design & could personalise - it arrived on time & was appreciated. I did have trouble using the text colour I wanted in card - the colour choices in circles didn't show properly & o... See more

Company replied

Rated 4 out of 5 stars

The card was great but I was a bit confused with the enclosed gift, I had ordered the box of hero's and you sent me the large Cadbury chocolate bar. I did check the confirmation order email and it di... See more

Company replied

Rated 4 out of 5 stars

Excellent convenience and personalisation of products. Didn’t seem a great variety for an anniversary card though? Also , two items arrived in separate packages at the same time which seems a waste... See more

Company replied

Rated 4 out of 5 stars

Easy to use website but filters were often mixed eg grandson also had grandfather. Pleased with order discount of 30% if two cards purchased. Will order again.

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

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1-star

Asks customers to review

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4.0

All reviews

(330,188)

15,222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

wouldnt let me personalise and so dear

waiting ages and ages to try to personalise the card and it just keep saying loading, very frusting, eventually worked.

sadly it then stopped working, when i went back to funky pigeon thinking it would of saved what i had already typped in the card, it didnt, so i had to start all over again.

£5.10 including postage in so expensive for 1 card. next time ill go card factory and post it myself

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We are truly sorry to hear about the difficulties you experienced with our card personalization feature and the frustration of losing your progress. We understand how disappointing it is to have to start over. Your feedback regarding the pricing is also important to us, and we will share it with our team for review.

Robyn

Rated 5 out of 5 stars

Easy to use and next day delivery

Easy to use and next day delivery

15 July 2026
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Reply from Funky Pigeon

We're so pleased to hear you found our service easy to use and experienced next day delivery! Thank you for your wonderful feedback.

Robyn

Rated 5 out of 5 stars

Very easy to personalise my card

Very easy to personalise my card. Like the stickers you can add on.

15 July 2026
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Reply from Funky Pigeon

We're so pleased you found personalising your card easy and enjoyed adding the stickers. Thank you for your wonderful feedback!

Robyn

Rated 5 out of 5 stars

Very easy website to navigate for an…

Very easy website to navigate for an old girl like myself.looking forward to receiving my order

15 July 2026
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Reply from Funky Pigeon

Hi Nicola,
We're so pleased you found our website easy to navigate! We hope you love your order when it arrives.
Thanks, Taya

Rated 3 out of 5 stars

It didn't hold my selected filters so…

It didn't hold my selected filters so when I'd select a card to look at, and decide to them go back and choose a different one it would return me back to just cards and I'd have to re-select all my filters again. Very annoying when buying multiple cards

15 July 2026
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Reply from Funky Pigeon

Hi Jellybean,
Thank you for your feedback. We're sorry to hear about the frustration you experienced with the filters not holding your selections. We understand how annoying it is to have to re-select them repeatedly, especially when trying to purchase multiple items. We are logging this technical issue to improve the shopping experience.
Thanks, Taya

Rated 5 out of 5 stars

Very easy to use and personalise and a…

Very easy to use and personalise and a good selection of carfs

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi James,
We're so pleased you found our service easy to use and personalize, and that you enjoyed the good selection of cards. Thank you for your wonderful feedback!
Thanks, Taya

Rated 5 out of 5 stars

I found the site easy to use I am…

I found the site easy to use I am pleased with the fact the company take care of the delivery makes things much better for the customer.

14 July 2026
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Reply from Funky Pigeon

Hi Margaret,
We're so glad to hear that you found our site easy to use! We always strive to make the delivery process as smooth as possible for our customers, and we're delighted that you appreciate this.
Thanks, Taya

Rated 5 out of 5 stars

The cards are really good

The cards are really good . Order from u again

13 July 2026
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Reply from Funky Pigeon

Hi Annie,
We're so happy to hear you found the cards really good! We appreciate your positive feedback and look forward to your next order.
Thanks, Taya

Rated 5 out of 5 stars

Great am using thus yet again

Great am using thus yet again, that says it all ! Many thanks 😊

12 July 2026
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Reply from Funky Pigeon

Hi Dee,
We're so pleased to hear you're using us again! It truly means a lot to us that you're a returning customer. Thank you for your kind words.
Thanks, Taya

Rated 5 out of 5 stars

Great service

Great service. No complaints.

7 March 2026
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Reply from Funky Pigeon

Hi Emily,
We're happy to hear that we provided great service. We appreciate your positive feedback.
Thanks, Taya

Rated 5 out of 5 stars

Good selection of cards

Good selection of cards. Easy app to use. Options for everything needed to make a special card.

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Paula,
We're so pleased you found our selection of cards good and our app easy to use! It's wonderful to hear you found all the options needed to create a special card.
Thanks, Taya

Rated 5 out of 5 stars

Great card was made at a cheaper price…

Great card was made at a cheaper price than Moon Pig. Well done 👍🏼✅

14 July 2026
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Reply from Funky Pigeon

Hi Anna,
We're so pleased you found our cards to be great quality and at a competitive price. Thank you for your wonderful feedback!
Thanks, Taya

Rated 5 out of 5 stars

Love Funky pigeon

Love Funky pigeon, great service.

10 July 2026
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Reply from Funky Pigeon

Hi Paul,
We are so happy to hear you love our service! Thank you for your wonderful feedback and for sharing your positive experience with us.
Thanks, Taya

Rated 5 out of 5 stars

good service

good service, always good quality cards, fast delivery, would recommend funky pigeon, and i have recommended it.

13 July 2026
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Reply from Funky Pigeon

Hi Denise,
We're so pleased to hear you've consistently received good service, quality cards, and fast delivery. We truly appreciate your recommendations!
Thanks, Taya

Rated 1 out of 5 stars

Sunflower arrangement was crushed

Sunflower arrangement was in too small a box and the petals were crushed. Tried logging in to raise a complaint but amazingly I couldn't log into the complaints pages. Wow! What a surprise

13 July 2026
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Reply from Funky Pigeon

Hi Paul,
Thank you for taking the time to share your feedback. I am truly sorry to hear that the flower arrangement arrived in a damaged condition and that you experienced difficulty accessing our complaints page. We understand how frustrating this must have been for you. A member of our team will be in touch via email.

Thanks, Taya

Rated 5 out of 5 stars

Fabulous- arrived earlier than expected…

Fabulous- arrived earlier than expected which was perfect

25 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi NL,
We're so pleased to hear your order arrived earlier than expected and that you had such a perfect experience! Thank you for sharing your positive feedback.
Thanks, Taya

Rated 5 out of 5 stars

Brilliant always are and reliable

Brilliant always are and reliable

2 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Paul,
We are so pleased to hear you found our service brilliant and reliable! Thank you for sharing your positive experience with us.
Thanks, Taya

Rated 4 out of 5 stars

A nice simple process

A nice simple process, however, the discount code I was sent did not work, which was a bit misleading.

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Rob,
We appreciate your feedback on the process. We're concerned about the discount code issue and are looking into it.
Thanks, Taya

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