Funky Pigeon Reviews 

330,188
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 15,722 reviews, reviewers had a great experience with this company. Customers frequently praise the extensive product selection and the ease of personalizing items with unique designs, photos, and messages. Many found the website and overall user experience straightforward, simplifying the ordering process. Delivery is often noted for being prompt and reliable, with items arriving on time. Conversely, some customers noted issues with delivery, including missing envelopes or delays in receiving orders. Others experienced website difficulties, such as filters not retaining selections, occasional loading problems, or specific navigation hurdles during ordering.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a good selection of cards and the ability to... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and quick... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website and app easy to use... See more

Order

Clients share ambiguous opinions on order, with some reviewers finding the ordering process easy and quick,... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use and navigate, allowing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found a good card design & could personalise - it arrived on time & was appreciated. I did have trouble using the text colour I wanted in card - the colour choices in circles didn't show properly & o... See more

Company replied

Rated 4 out of 5 stars

The card was great but I was a bit confused with the enclosed gift, I had ordered the box of hero's and you sent me the large Cadbury chocolate bar. I did check the confirmation order email and it di... See more

Company replied

Rated 4 out of 5 stars

Excellent convenience and personalisation of products. Didn’t seem a great variety for an anniversary card though? Also , two items arrived in separate packages at the same time which seems a waste... See more

Company replied

Rated 4 out of 5 stars

Easy to use website but filters were often mixed eg grandson also had grandfather. Pleased with order discount of 30% if two cards purchased. Will order again.

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(330,188)

15,222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

decent

It's ok for what it is - does what it says on the tin. A little on the expensive side.

8 December 2025
Funky Pigeon logo

Reply from Funky Pigeon

We're glad to hear our product meets your expectations! We appreciate your feedback regarding the pricing.

Robyn

Rated 5 out of 5 stars

Easy website

Easy website, good selection of cards, easy customisation of card.

15 July 2026
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Reply from Funky Pigeon

We're so pleased you found our website easy to use, enjoyed the great selection of cards, and found the customisation simple. Thank you for your wonderful feedback!

Robyn

Rated 5 out of 5 stars

Great quality

Quick, easy, loads of choice and great quality cards 👍

15 July 2026
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Reply from Funky Pigeon

We're so pleased you found our service quick and easy, and enjoyed the great choice and quality of our cards! Thank you for your wonderful feedback.

Robyn

Rated 5 out of 5 stars

My personalised card arrived on time…

My personalised card arrived on time and I was very pleased with it.

13 July 2026
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Reply from Funky Pigeon

We're so pleased your custom card arrived promptly and that you were very happy with it. Thank you for your kind feedback!

Robyn

Rated 2 out of 5 stars

The body of text for the middle section…

The body of text for the middle section didn't allow you to make the area bigger so that you could write more.
I wanted to make the top and bottom section smaller in order to write more and I couldn't.
Additionally, you can't copy paste text. In word you can spell check and make sure it's all correct... But unable to copy into the card.
Also, I had to do the card twice as although I had saved - it hadn't saved.

15 July 2026
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Reply from Funky Pigeon

We appreciate you sharing your experience. We are truly sorry to hear about the difficulties you faced with text customisation, copy-pasting, and the saving functionality. We are actively investigating these matters to improve our service.

Robyn

Rated 5 out of 5 stars

Excellent card, delivered on time, as always

Have used Funky Pigeon several times now and have always been delighted with the quality of their cards, easy to use system and prompt delivery. Well Done.

27 June 2026
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Reply from Funky Pigeon

We're so pleased to hear you've consistently been delighted with the quality of our cards, our easy-to-use system, and our prompt delivery. Thank you for your wonderful feedback!

Robyn

Rated 5 out of 5 stars

Brilliant

As always, very easy to deal with, even when things go wrong. Nothing bad to say about this company.

25 May 2026
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Reply from Funky Pigeon

We're so pleased to hear that you find us easy to deal with, even when issues arise. It's wonderful to know you have nothing but good things to say about our company!

Robyn

Rated 5 out of 5 stars

The card was exactly as I wanted

The card was exactly as I wanted, day the same as expected,

13 July 2026
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Reply from Funky Pigeon

We're so pleased to hear that your card was exactly what you wanted and arrived promptly as expected. Thank you for your wonderful feedback!

Robyn

Rated 5 out of 5 stars

Easy to order

Easy to order - prompt delivery - upload pictures to make it personal for the individual.
Very professional

13 July 2026
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Reply from Funky Pigeon

We're so pleased to hear you found ordering easy and that the delivery was prompt! We're also glad you appreciated the personalisation option and our professional service. Thank you for your wonderful feedback!

Robyn

Rated 3 out of 5 stars

I like Funky pigeon and their cards

I like Funky pigeon and their cards. Ive used them a number of times before and the quality has always been good.
This time I found the cards I wanted, personalised them with images and words and was ready to pay. Sadly I hadn't logged in first. So when I did, and my password had expired or wasn't what I remembered, I had to reset it. This is an easy process, but in doing so it wiped my order. Flip and blow were not the words I used. I wasn't happy as I was trying to do this whilst I had a few hours away from the person they were for. When I did manage to log in, I had to find the cards I'd initially chosen, which isn't as easy as youd think it should be. No search availability, I could remember the card, but still had to search through loads to find it. Then its remembering exactly what I'd put inside.
If only you could buy the cards without logging in, or the system didnt lose your order if you have to get a new password.

15 July 2026
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Reply from Funky Pigeon

We appreciate you sharing your recent experience with us. We are truly sorry to hear about the frustration you encountered when trying to place your order, especially after personalising your cards. Losing your progress when logging in or resetting a password is certainly not ideal, and we understand how inconvenient it was to have to recreate your order from scratch. We are always looking for ways to improve our website and make the ordering process smoother for everyone.

Robyn

Rated 5 out of 5 stars

I loved the personalised photo card

I loved the personalised photo card for my best friend it was easy to navigate how to put it together with photos & name.she will love it.very prompt service & delivery.

11 July 2026
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Reply from Funky Pigeon

We're so pleased you loved the personalised photo card for your best friend and found it easy to create. It's wonderful to hear about the prompt service and delivery!

Robyn

Rated 5 out of 5 stars

Nice choice

Lovely choice of cards,easy to order,

15 July 2026
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Reply from Funky Pigeon

We're so pleased you found a lovely choice of cards and that ordering was easy for you. Thank you for your wonderful feedback!

Robyn

Rated 1 out of 5 stars

I still have not received my package

I still have not received my package. It is delayed and no longer useful

10 July 2026
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Reply from Funky Pigeon

Thank you for taking the time to leave a review. I am so sorry to hear your package has not arrived and is now delayed. We understand your frustration and are looking into this for you now.

Robyn

Rated 5 out of 5 stars

Lots of choice .

Lots of choice .
Colourful cards .
Great to be able to personise the cards for a special touch .

15 July 2026
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Reply from Funky Pigeon

We're so glad you enjoyed the wide selection of cards and found the customisation options added a special touch! We appreciate your kind words.

Robyn

Rated 5 out of 5 stars

Easy process and fast delivery

Easy process . Found just the card I was looking for and easy to upload my photographs for it.

15 July 2026
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Reply from Funky Pigeon

We're so glad you found the process easy and were able to find the perfect card and easily upload your photographs. Thank you for your positive feedback!

Robyn

Rated 5 out of 5 stars

I find Funky pigeon are reliable n gets…

I find Funky pigeon are reliable n gets the card there in time.

15 July 2026
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Reply from Funky Pigeon

We're so pleased to hear that you find our service reliable and that your cards consistently arrive on time. Thank you for sharing your positive experience with us!

Robyn

Rated 5 out of 5 stars

Leader of the card purchase pack

Great selection of cards. Very easy to personalise. Excellent value for money.

14 July 2026
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Reply from Funky Pigeon

We're so pleased you enjoyed our great selection of cards, found them easy to personalise, and thought they offered excellent value for money! Thank you for your wonderful feedback.

Robyn

Rated 4 out of 5 stars

Ok but needs more variety

Great service but could do with more variety in cards

26 February 2026
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Reply from Funky Pigeon

Thank you for your wonderful feedback on our service! We appreciate you taking the time to share your thoughts and we're always looking to expand our card selection.

Robyn

Rated 3 out of 5 stars

When personalising the cards

When personalising the cards, the stickers were not good. They were both good luck cards but the stickers were emojis and happy birthday text. Very disappointing.

15 July 2026
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Reply from Funky Pigeon

We're truly sorry to hear about your disappointment with the stickers provided for your personalised cards. We understand how frustrating it must be when the stickers don't match the occasion. Your feedback is very important to us.

Robyn

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