I thought it was a scam, took ages to receive communications and felt like a scam. After many email with Mia, the goods finally arrived with quality of materials was excellent and the cut was love... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I initially ordered and was a little concerned that the pants might not fit properly. Once they arrived they needed some modifications and French Crown was willing to send me a new pair of pants fre... See more
Company replied
Nora is the representative for French that helped with my order. I contacted them and they followed back ensuring the problem was solved. I am more than grateful for their support ,I've been a custome... See more
Company replied
Good morning, I've been a french quarter customer for some years now. I love the style and fit of the items I've gotten so far. Unlike any other online company,when a mistake is made they urgently too... See more
Company replied
Company details
Written by the company
French crown is one of the globally recognized premium apparel brand for men. Since its inception, the brand has become a trendsetter for crafting high-quality dress material with various unique styles and designs. Right now we are serving 40+ countries with our multiple websites. https://frenchcrown.com/pages/about-us
Contact info
93 Whitehead Road, STE 10259, Hamilton, United States., 08619, New Jersey, United States
- 9723325522
- contact@frenchcrown.com
- www.frenchcrown.com
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from French Crown
Dear Puttabasavaiah Manchanapur,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with the quality of the material and the style of the product.
Your appreciation truly motivates our team to continue delivering the best quality and designs.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Great fit and awesome finish..
Great fit and awesome finish..
Good quality product.
24 April 2026
Unprompted review
Reply from French Crown
Dear Amit Datta,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with the fit, finish, and overall quality of the product.
Your appreciation truly means a lot to us and encourages our team to continue delivering the best in both quality and craftsmanship.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
A1 Customer Service
My experience with French Crown exchange policy was very pleasant. I ordered my usual size but the two blazers were too tight. I emailed French Crown and Mia was the representative whom responded. Mia responded in a timely manner and was very polite. She offered an exchange free of charge and advised that the shipping fees would also be handled by French Crown. She even suggested as a good faith gesture, I could keep the items that were too small (A1 customer service). I would most definitely recommend French Crown and I look forward to doing more business with them in the near future.
22 April 2026
Unprompted review
Reply from French Crown
Dear ERIC L DAVIS,
Thank you so much for your wonderful and detailed feedback. We’re truly delighted to know that you had a pleasant experience with our service and exchange process.
We’re especially glad that our team member was able to assist you promptly and support you with a smooth resolution. Your kind words about our responsiveness, politeness, and service approach mean a lot to us.
We truly appreciate your recommendation and your trust in us. We look forward to serving you again in the near future.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
Reply from French Crown
Dear TRE COSMOS
,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with the fit and quality of the product.
Your appreciation truly motivates our team to continue delivering the best in both comfort and craftsmanship.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
Quality
Quality
Discount
Sales person
Excellent treatment by all
Thanks
22 April 2026
Unprompted review
Reply from French Crown
Dear Gajraj Singh,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with the quality of our products and the discount experience.
We truly appreciate your kind words about our sales team and the excellent service you received. Your appreciation motivates us to continue delivering the best possible experience to all our customers.
Thank you once again for your support. We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Reply from French Crown
Dear khushal bhansali,
Thank you so much for your kind feedback. We’re glad to know that you are happy with the quality of the product.
Your appreciation truly means a lot to us and encourages our team to continue delivering the best quality and service.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Since 2019 I used this French crown…
Since 2019 I used this French crown product both pants and shirts are very good quality esp stitching where you can customise. Overall it's value for 💰
22 April 2026
Unprompted review
Reply from French Crown
Dear ravi chandran,
Thank you so much for your continued trust and support since 2019. We’re truly delighted to know that you are happy with the quality of our shirts and pants, especially the stitching and customization options.
Your long-standing association and appreciation mean a lot to us and motivate our team to consistently deliver value and quality in every product.
We look forward to serving you for many more years ahead.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Ordered a month ago and have not heard…
Ordered a month ago and have not heard anything since. I emailed the gem multiple times and have not received a response.
17 March 2026
Unprompted review
Reply from French Crown
Dear Zachary Brannon,
We sincerely apologize for the inconvenience and frustration you have experienced regarding your order.
We truly regret the delay in updates and the lack of response to your emails, and we understand how disappointing this situation must be for you. This is certainly not the level of service we aim to provide.
Please be assured that your concern is being taken very seriously, and we are escalating this matter internally on priority. Our team will review your order status and ensure it is addressed at the earliest.
Kindly share your order details with us at contact@frenchcrown.com
and mention the subject line:
“Trustpilot Escalation – Order Follow-up Concern”
Our senior support team will personally look into your case and get back to you with an appropriate resolution as quickly as possible.
We truly appreciate your patience and the opportunity to resolve this for you.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
French crown and her team
French crown and her team, thank you so much for helping look good. Especially you Nora, thank you and thank you. I started with 1 shirt, thinking it won’t deliver, today I own more than 60 shirts from you guys. What more can I say🤷🏻♂️. Please and please, keep up the good work, I love you guys, peace ✌🏼
22 April 2026
Unprompted review
Reply from French Crown
Dear Khalid,
Thank you so much for your wonderful and heartfelt feedback. We are truly delighted to hear your journey with French Crown—from your first shirt to now over 60 shirts. Your trust and continued support mean the world to us.
We’re especially glad to know that you are happy with our team’s service and experience. Your kind words and encouragement truly motivate us to keep improving and delivering the best in quality, style, and customer care.
We sincerely appreciate your loyalty and love for the brand. We look forward to serving you for many more years ahead.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
Staff support is excellent 👍
5 April 2026
Unprompted review
Reply from French Crown
Dear Deepak Dhanraj,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with our staff support.
Your appreciation truly motivates our team to continue delivering excellent service and support to all our customers.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Ease of selection and helpful marketing…
Ease of selection and helpful marketing staff,especially Ms.Mansi.Shirts are of premium quality and long lasting.Designs are awesome and trendy..Suitable for all ages
21 April 2026
Unprompted review
Reply from French Crown
Dear nathan narayanan,
Thank you so much for your wonderful feedback. We’re delighted to know that you had a smooth selection experience and found our team helpful, especially our staff member Ms. Mansi.
We’re also glad to hear that you are happy with the premium quality, durability, and trendy designs of our shirts. Your kind words truly encourage our team to continue delivering the best experience for all age groups.
We truly appreciate your support and look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Good Quality
Good quality waist coat made with nice material and very well packed
20 April 2026
Unprompted review
Reply from French Crown
Dear Rajendra Kumar Valaparla,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with the quality of the waist coat, the material used, and the packaging.
Your appreciation truly motivates our team to continue delivering high-quality products and a great overall experience.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Great customer support from Nora
Nora was very helpful when I reached out to customer support
17 April 2026
Unprompted review
Reply from French Crown
Dear Marc,
Thank you so much for your kind feedback. We’re delighted to know that you had a positive experience with our customer support.
We’re especially glad that our team member Nora was able to assist you effectively. Your appreciation truly motivates our team to continue delivering helpful and responsive service.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
Good Products
Good Products. Customer Care team is super supportive. Always helps beyond expectations.
20 April 2026
Unprompted review
Reply from French Crown
Dear P. Pandya,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with our products and had a positive experience with our customer care team.
Your appreciation for our team’s support truly means a lot and motivates us to continue going beyond expectations for all our customers.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
Quality and comfort of this product is…
Quality and comfort of this product is very nice
Till now I ordered more than 15+ shirts in last 6 months
It’s nice to fitting
21 April 2026
Unprompted review
Reply from French Crown
Dear Vinay Yeolekar,
Thank you so much for your kind feedback and continued trust. We’re delighted to know that you are happy with the quality, comfort, and fitting of our shirts.
We truly appreciate your loyalty and support in ordering more than 15+ shirts in the last 6 months. Your confidence in us means a lot and motivates our team to consistently deliver the best quality and fit.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Overall it's good
21 April 2026
Unprompted review
Reply from French Crown
Dear Jabbi Syed,
Thank you so much for your kind feedback. We’re glad to know that you are satisfied with your overall experience.
Your support truly means a lot to us and encourages our team to keep improving and delivering the best quality and service.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Excellent shirt
Excellent shirt, enjoyed, last 6 years regulaly i buy french crown shirts, very happy with quality, fit, userfriendly service
2 February 2026
Unprompted review
Reply from French Crown
Dear MSR Murthy,
Thank you so much for your wonderful feedback and for your continued trust over the last 6 years. We’re truly delighted to know that you are happy with the quality, fit, and overall experience with our shirts.
Your long-standing loyalty and appreciation mean a great deal to us and motivate our team to consistently deliver the best in both product and service.
We look forward to serving you for many more years to come.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
I purchased two suits from French Crown…
I purchased two suits from French Crown and was very impressed. The materials felt high quality, and the colors were exactly as shown on the website. I will definitely be a repeat customer!
19 March 2026
Unprompted review
Reply from French Crown
Dear Josiah Hardy,
Thank you so much for your wonderful feedback. We’re delighted to know that you are happy with the two suits and impressed with the quality, fabric, and accurate color representation.
Your kind words truly mean a lot to us and encourage our team to continue delivering the best in both product quality and customer experience. We’re also glad to know that we’ve earned your trust as a repeat customer.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
You deserve better!
I ordered a suit that the picture showed as being a beautiful and bright teal. When it came it was a very different shade of green. Not even close. I was told it was because of lighting and screen difference. Yeah right. It wasn’t off by a shade or even two. Substantially different. THEN … the pants I ordered were a 30” length. They took a 32” and hemmed it - and not very well. The seam was 2” from the bottom and was horrible looking. The material was puckered. The thread was very visible. Not tight stitches. I was told this was premium hand stitching. I have had suits made in Saudi Arabia, and the stitching was just as you would expect. I asked for a refund as mentioned in their web site, but was told I could not get a refund as the suit was customized. The suit was NOT customized. I sent in no measurements. I ordered a 40S coat and 30” 30” slacks. They say it was customized because they asked for my body type and height AND because they took a 32” length pants and made them 30” … and very shabbily. DO NOT WASTE YOUR MONEY. This company is NO GOOD.
22 March 2026
Unprompted review
Reply from French Crown
Dear Fernando Muzquiz,
We sincerely apologize for the disappointment and frustration you have experienced with your order.
We regret that the product you received did not meet your expectations in terms of colour accuracy, fit, and finishing. This is certainly not the standard of quality or craftsmanship we aim to deliver, and we truly understand your concern.
We also apologize for the inconvenience caused during your communication with our team. Your feedback regarding customization, stitching quality, and overall handling has been taken very seriously, and we are escalating this matter internally for a detailed review.
Please be assured that your case will be thoroughly investigated by our senior support team to understand what went wrong and to ensure corrective action is taken.
We would genuinely appreciate the opportunity to look into this further for you. Kindly reach out to us at contact@frenchcrown.com
with your order details and mention the subject line:
“Trustpilot Escalation – Quality Concern”
We truly value your feedback and the opportunity to address this matter appropriately.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
They got the wrong measurements and the…
They got the wrong measurements and the material sucks also the delivery takes long and they also write fake reviews please and I mean please do not buy from here if you do you have just wasted your money
19 April 2026
Unprompted review
Reply from French Crown
Dear Jaden Acheampong,
We sincerely apologize for the experience you have had and regret the frustration this situation has caused you.
We understand your concerns regarding product measurements, material quality, and delivery delays, and we assure you that this is not the standard we aim to maintain. Your feedback is being taken very seriously, and we are escalating this matter internally for a thorough review.
We also take your comments regarding reviews seriously and will ensure this is looked into by the relevant team as part of our overall quality and process audit.
We would genuinely appreciate the opportunity to review your case in detail and address your concerns properly. Kindly contact us at contact@frenchcrown.com
with your order details and mention the subject line:
“Trustpilot Escalation – Order Experience Concern”
Our senior support team will personally investigate and get back to you with an appropriate resolution as soon as possible.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
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