Overpriced, no responses on the ads that you post. All the drivers are with SAP record and a lot of violations.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Competitive prices. I did a terminal to terminal shipment from Grand Rapids, MI to Fort Smith AR. Both are decent sized cities with many many freight terminals. They did not tell me until after I h... See more
Company replied
Worst company I have ever had the pain of doing business with. They are deceitful, unethical, and lie directly to you. We were overcharged for services not received and when we tried to dispute, they... See more
Company replied
I do not recall even using this company to ship anything at all but somehow i get 275 removed from my bank account when if i shipped anything, it would have been 6 months prior to recieving this extra... See more
Company details
Contact info
2535 Brockton Dr., Ste 500, 78758, Austin, United States
- 888-297-6968
- contact@freightpros.com
- www.freightpros.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome customer service
Alex was great...very knowledgable and very quick. Got my shipment picked up when I needed it and at a very good rate. Thanks a ton for making a potentially challenging process simple!
As good as it gets
Never used these folks before but I got good service and a good price to move some auto parts across the country. Will call again if I need shipping help. Dave
They were accurate on time!
I would recommend these guys to anyone. They were on time and there quite was more reasonable than any of the others I checked.
I will use them again without question.
Thank you!!
I wish more companies were like this one
Straightforward and honest dealers.
Ok Fine
All & all very good & easy, Shipping truck company loaded pallet wrong way & was very hard to get out of the truck. shipping company made it simple & easy.
Charged for services with out authorization
We used a personal account to pay for shipping. It was for a one time use.. For a prior shipment additional charges occurred. Without permission or knowledge the personal account that was used on another occasion received the Additional charge for a shipment that was done prior. It caused conflict and issues within our company. Not satisfied at all.. We are actively looking for another shipping company... This is the second time something like this happend
Fast, Accurate and Economical!
I needed to bring in a LTL shipment from another state and I had never set one up before. Sent out 6 different feelers for quotes online, and a few by phone message. Not only was FreightPros the first one to respond back they were almost $250 cheaper than the next quote! (Which came in almost an hour later.) A few more emails back and forth and my shipment was scheduled for pickup the next day and the third party had the BOL (furnished by FreightPros) ready for the driver. Within 3 days from the start of the process my pallet was dropped at my warehouse. I will definitely use FreightPros again!
Start to finsih, this was an excellent transaction and successful shipment
FreightPros consultant Leanne Agee was knowledgeable and efficient. She gave us instructions and all paperwork necessary to complete the shipment. We shipped a large pallet from Dallas to Boston which included may fragile items and it arrived in perfect condition and on time. At the Boston end, we were able to coordinate delivery to facilitate the recipients schedule.
Excellent Transaction, we will use FreighPros again for future shipments.
Good Service, great price.
Ive shipped multiple times with no problems from freightpros, the only problems i have had are carrier related losing bills of lading which is no fault of this freight broker. Would recommend FreightPros highly for customer service, ease of use, helpfulness in the shipping process for LTL freight. A+
So easy to use!
From the moment I put through a quote request, to my shipment being picked up, it couldn't have been any easier. My rep Evan does all the work, all I have to do is say where to pick up and who to deliver to . The on line site is easy to use to book shipments and track them.
Great customer service
Not always the cheapest cost for shipping, but always great service. Competent and easily available team.
Easy, affordable and friendly
We were looking for a freight company to ship an unusual size product. I came across FreightPros and spoke with Jill Damron. She was very helpful and friendly. The driver picked up our product on time and was also very friendly. It was delivered as promised to our customer. I would use them again for any shipping needs.
Good Job!
I was a little nervous in dealing with any shipping company related to getting my father's belongings from NM to CA, but was very happy and pleased with the service. Some of my messages were not responded to, but I was able to find out the information I needed from other representatives. The delivery was quick and easy. I would recommend FreightPros for shipping!
Quick and easy to use!
A simple phone call will take all your shipping worries away. After placing my phone call to FreightPros, & providing the dimensions & weight of my freight, everything else is completely automated & goes off without a hitch! Pricing is much better than trying to find someone on u-ship & is much quicker!
Best prices, very easy to use!
Used freightpros 2 times for an engine to get worked on. They are very easy to work with, Got us the best prices and top truck service. If needed for anything else,we will definitely use them again. Thanks!
Great service & pricing!
I've been working with these guys for almost a year now and I can say with confidence that I would recommend them to any company that does low volume freight shipping like us. Neil Rubenstein is always very friendly and helpful, and they even ate the difference in cost one time when the carrier they booked failed to pick up our load as promised and they had to bring in a more expensive carrier to get it out that day.
There are some carriers that they don't have contracts with, so for a few select shipments I have to go with someone else to get the best price, but for the most part I book my shipments with FreightPros.
LTL shipment
They were great! Leanne Agee, Account Executive did a super job communitating with me, getting me the best rates and help determining our shipping class etc.
I recommend them fully.
Jonathan
In it for the LONG HAUL!!!
Awesome company, awesome staff.Love working with one on one, my own resource GUY! Company strives to make all the right arrangements for my freight. Had some small issues, with the trucking companies & Freight Pro jumped right in to assist. Look forward to continue service as our company grows.
Thanks!!!
The best came out when bad things happened!
I am so impressed with Freight Pros team that I worked with in July for some key shipments for my growing business. One of the truckloads had problem after problem --Freight Pros helped me resolve the problems (none of them had anything to do with freight) and kept me in the loop through it all. Could not say enough nice things. You can tell what TRUE service is when there is a problem to be solved. Will keep using this great group.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








