FreightPros Reviews 

256
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Overpriced, no responses on the ads that you post. All the drivers are with SAP record and a lot of violations.

Rated 2 out of 5 stars

Competitive prices. I did a terminal to terminal shipment from Grand Rapids, MI to Fort Smith AR. Both are decent sized cities with many many freight terminals. They did not tell me until after I h... See more

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Rated 1 out of 5 stars

Worst company I have ever had the pain of doing business with. They are deceitful, unethical, and lie directly to you. We were overcharged for services not received and when we tried to dispute, they... See more

Company replied

Rated 1 out of 5 stars

I do not recall even using this company to ship anything at all but somehow i get 275 removed from my bank account when if i shipped anything, it would have been 6 months prior to recieving this extra... See more

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1.7

Bad

TrustScore 1.5 out of 5

256 reviews

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1.7

All reviews

(256)

1 review in the last 12 months

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Rated 5 out of 5 stars

Saved over 100% of quotes I got from four trucking companies.

I had ordered some hot & sweet peppers from Upper Darby, Pa. to be shipped to my restaurant in Texas. The total cost from the trucking companies I had contacted ranged from $433 on the low side to $478 on the high side and this was just days after Christmas. I, purely by accident, contacted FreightPro for one last quote and when they contacted me with their cost ($215) I thought they had made a mistake and asked them to make sure that they copied the information I gave them correctly. The cost of the peppers was $468 so the savings I realized made me a believer. I will continue to use FreightPro as I ship from the same location about three times a year. My contact person was the bomb and took very good care of me.

15 January 2014
Unprompted review
Rated 3 out of 5 stars

ok-not extremely thorough

I have used FreightPros twice and on both occassions I had to follow up. First time, why the product did not deliver yet, and on the 2nd, why something was not picked up when advised that it would. I work in customer service as well and we strive on keeping our customer's updated rather than our customer's advising us to what is going on. I recommend you always follow through to make sure things are getting picked up when they are suppose to and keep track of the delivery of the orders so you can make your customer's aware that things are not going as estimated. I think you should always confirm the deliveries and even give your customer's good news that things are going as planned. I will continue to use FreightPros and see how things go but if constant follow up continues, unfortunately, I will having to seek another party.

13 January 2014
Unprompted review
Rated 5 out of 5 stars

They have helped me ship equipment at a fraction of the cost with great efficiency, I would definitely use them again!!

I am selling metallurgical equipment that weighs more than 150 lbs and going through UPS or FED Ex freight would have left me without an arm and a leg because of their pricing. FreightPros have been great so far and I plan on using them for every delivery I need to ship out. Jonathan is quick in getting me quotes and can book pick-up times in a timely manner. Great customer service!!!

13 January 2014
Unprompted review
Rated 5 out of 5 stars

Great service, woould recommend

I have used FreightPros and had a very good experience. This was the first time I used a freight company and would recommend their services to anyone needing an item shipped by truck.

7 January 2014
Unprompted review
Rated 5 out of 5 stars

total satisfaction

I recently used Freight Pro's in Dec of 2013 , I must say that the service they provided was excellent. Everything went as planned without any problems . I would highly recommend their services to anyone.
Thanks again for your quality service.
Jim Taylor
Charlotte NC

7 January 2014
Unprompted review
Rated 5 out of 5 stars

Best Service

Having never dealt with a freight forwarder before, this was a pleasant experience. Everything went very smoothly and my buyers where happy.

24 December 2013
Unprompted review
Rated 5 out of 5 stars

SHORT NOTICE AND FREIGHTPROS STILL GETS IT DONE (ON TIME)

Our company Yankee Microwave, Inc. has just got our feet back on the ground and we
are running all the time. Our shipping can be short notice, always in a hurry and very
important for us to get our equipment, materials,(what ever) to another company or
some remote sites. FreightPros, leaves no question in our mind, that what ever we
ship, it will get there and on time.

Thanks for your companies (GREAT EFFORT)

24 December 2013
Unprompted review
Rated 5 out of 5 stars

Great company to deal with!

Great company to deal with. Offered VERY competitive pricing and made my shipping experience hassel free. John E. was great to deal with too. Very professional and good response time.

23 December 2013
Unprompted review
Rated 5 out of 5 stars

Stress free shipping

Free pros did exactly what I asked of them. Coordination was fine to pick up and delivery was successful. I am happy. I would recommend Freight pros.

23 December 2013
Unprompted review
Rated 5 out of 5 stars

Outstanding Communication and Service with my reps at Freight Pros.

In the past I have had so many bad experiences dealing with freight companies that I actually looked into renting an enclosed trailer and driving the almost 1,000 miles round trip to pickup my 180 cases (3 pallets) of Books. Since I was pressed for time, I decided to look around on the internet and see if I could find a freight company with good reviews and I found Freight Pros. After reading their reviews, I decided to give them a chance and I am so glad I did. They have changed my attitude toward LTL shipments as of today. I highly recommend this company for your freight needs.

18 December 2013
Unprompted review
Rated 5 out of 5 stars

Super fast personal professional service!

This is the second time I have used FreightPros and their service is great. The person that I worked with "John Estrada" gave me a quote very quickly, the price was great, all the paperwork was emailed to me in no time. I am impressed and will be using them from now on.
Eric Ward

5 December 2013
Unprompted review

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