Freezone Reviews 

It was a pleasure working with Freezoner throughout the setup process. I would like to sincerely thank Khaled and Ankit for their excellent collaboration, clear communication, and professional support. Their guidance made the entire experience smooth and efficient. I highly recommend working with them.

Very helpful and always alert. I felt very comfortable and always felt that FREEZONER were ready to help in every situation. Mr Thanzeer is very helpful and always smiling.

This place is very accommodating. The service is phenomenal. We got our food and drinks in less than 10 minutes.

I have a number of Domains with Freezone and have always found them to offer first class service.

Their support team are incredibly helpful - especially Oliver, who is a hero.

Great company to do business with.

In a world of very poor customer service - Freezone bucks the trend BIG TIME! :D

Mark Fordham went beyond means to help me out today. Took my issue seriously and resolved it. Many Thanks

Great service. Prompt reply to email.Polite and useful phone conversation. No hesitation in recommending.

very professional service with outstanding patience

His help really exceeded expectations and was he was very supportive and patient when I struggled with some of the technical stuff.

Thanks

Was immensely helpful and solved my problem very efficiently. Would definitely be happy to have help from Oliver again.

Very good support for an email issue that was resolved.

Always been happy with Freezone which is why I have only used them and no one else for at least the last 15 years.

Hello - Louis your technical support man has been wonderfully patient with me this morning. 2 hours of sorting things out. I am very grateful for his ability to stay calm and just keep going especially with someone like me who does not understand computers at all. I am very grateful for his steady expertise. Thank you

I was able to resolve my email issue really quickly. Very helpful tech support.

Very fast, polite and efficient support. Thumbs up for tech support and James Spencer in particular, FAB!

I have spoken to the support team twice. On both occasions received prompt and accurate answers. BUT I wouldn't have the first problem if the mail server had been backed uo, and the information I needed to connect the mail server could have been available on-line, rather then having to resort to a chat.
For those reasons only 4/5

It might take a while to fix but they've never let me down. Patient and very knowledgeable.

Had a few issues setting up my email but the online support got me up and running on email and phone in no time.

emails not working is a problem but the support team are very good and helpful.

I've been with the company for many years and felt it was time to give feedback following my latest query. Service is good and helpful. Over the years I've had a number of issues which have required support and whether by phone or chat I have always found the service of a high standard with clear instructions and directions if I have had to do something my end - for technically fairly illiterate clients that's very useful. Like to thank Stephen for the latest support via the chatline.

I used this company to manage a community email service for a couple of years. Reliable service. When problems, they were quickly fixed. Because their support was so good I chose them for my new personal Domain and website. There have been problems but their telephone and on-line "chat" support services - particularly the latter - have been very useful and efficient. UK company (at Kingston) and UK support staff.