Next level experience. Booking, unlocking via bluetooth, bringing back, all hassle free and easily done in your phone. The value is incredible. I used to rent from the gas station before, but the pric... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I got the trailer from Elgiganten, Kungens Kurva. The trailer was in great shape and everything from Securitas wire to lock and Light worked great. Easy to fetch and return, since the parking position... See more
Company replied
So increadibly smooth! Easy to find the nearest trailer of the kind we needed and good instructions in the app how to pick up and return. Also simple to add one extra hour when we realized we needed... See more
Company replied
Super easy to rent, unlock and return. Trailer is high quality, clean, no big damages. And the costs are so low! Just make sure you have your mobile charged, because the whole process works through th... See more
Company replied
Company details
Written by the company
Since 2004, Freetrailer has been committed to enhancing customer experience through our sharing economy solution. Our mission is simple: to offer free access to trailers and electric cargo bikes for those in need. Our principle, "We make sharing easy," is brought to life with our award-winning app, enabling self-service pick-ups and returns. With partners like IKEA, Elgiganten, Byggmax and POWER on board, accessing a Freetrailer is convenient, affordable and easy, ensuring our users always find what they need close by.
Contact info
Dampfærgevej 10, 2100, København, Denmark
- +4588537700
- info@freetrailer.com
- www.freetrailer.dk
4.8
Excellent
20K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from www.freetrailer.com
Hi Niels,
Thank you for your review.
Great to hear that everything worked perfectly and you found it nice and easy to use.
Kind regards,
Freetrailer
Reply from www.freetrailer.com
Hi Morten,
Thank you for your review.
We're delighted to hear that you found Freetrailer perfect and very easy to use. Making trailer rental simple and convenient is exactly what we strive for.
We truly appreciate your feedback and hope to see you again the next time you need a trailer.
Best regards,
Freetrailer
Good and quick service
27 June 2026
Unprompted review
Reply from www.freetrailer.com
Hi Cyatwa,
Thank you for your review.
We're pleased to hear that you experienced good and quick service with Freetrailer. Providing a fast and smooth rental experience is exactly what we aim for.
We truly appreciate your feedback and look forward to helping you again in the future.
Best regards,
Freetrailer
everything is nice and clear
27 June 2026
Unprompted review
Reply from www.freetrailer.com
Hi,
Thank you for your review.
We're happy to hear that you found everything nice and clear when using Freetrailer. Making the booking and rental process simple and easy to understand is very important to us.
We truly appreciate your feedback and hope to see you again the next time you need a trailer.
Best regards,
Freetrailer
Very convenient and easy to book and…
Very convenient and easy to book and rent trailers.
27 June 2026
Unprompted review
Reply from www.freetrailer.com
Hi Jeff,
Thank you for your review.
We're delighted to hear that you found it very convenient and easy to book and rent trailers with Freetrailer. Making the process simple and hassle-free is exactly what we aim for.
We truly appreciate your feedback and hope to see you again next time you need a trailer.
Best regards,
Freetrailer
100% just so this
100% just so this
It’s what you’re looking for.
Just 5/5 no nonsense
Trailer you need, where and when you need it
Cheap as can be
26 June 2026
Unprompted review
Reply from www.freetrailer.com
Hi Esben,
Thank you for your review.
We're really pleased to hear that you see Freetrailer as a simple, reliable solution that gives you the trailer you need, when and where you need it, at a good price. It's great to know the service met your expectations without any hassle.
We hope to see you again soon.
Best regards,
Freetrailer
Easy and helpfull☺️
26 June 2026
Unprompted review
Reply from www.freetrailer.com
Hi I S,
Thank you for your review.
We're delighted to hear that you found our service easy and helpful. Your feedback means a lot to us, and we're pleased that we could make your trailer rental experience a positive one.
We look forward to helping you again in the future.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Hugo,
Thank you for your review.
We're delighted to hear that you found our service fast, affordable, and reliable. Providing a smooth and dependable trailer rental experience is what we strive for.
We truly appreciate your feedback and look forward to helping you again the next time you need a trailer.
Best regards,
Freetrailer
Easy to use application and change…
Easy to use application and change booking if needed. Easy instructions when picking up and leave trailer.
26 June 2026
Unprompted review
Reply from www.freetrailer.com
Hi Malin,
Thank you for your review.
We're delighted to hear that you found our app easy to use and that changing your booking was straightforward. It's also great to know that the pickup and return instructions made the rental process simple and convenient.
We truly appreciate your feedback and look forward to helping you again in the future.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Christer,
Thank you for your review.
We're pleased to hear that you found our app simple and easy to use, and that you were happy with the price. Providing a convenient and affordable trailer rental experience is what we strive for.
We appreciate your feedback and hope to see you again soon.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Anja,
Thank you for your review.
We're delighted to hear that you found Freetrailer super convenient, easy, and affordable! It's great to know that our service met your expectations.
We truly appreciate your feedback and look forward to helping you again the next time you need a trailer.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Adrian,
Thank you for your review.
We're thrilled to hear that you had a great experience with Freetrailer! Your kind words mean a lot to us, and we're pleased that we could provide you with a positive rental experience.
We look forward to helping you again the next time you need a trailer.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Mikael,
Thank you for your review.
We're delighted to hear that you found our service both cheap and easy to use. Making trailer rental simple, convenient, and affordable is what we aim for.
We appreciate your feedback and look forward to helping you again in the future.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Vimal,
Thank you for your review.
We're delighted to hear that you found the process quick and simple, and that you were happy with the price. Making trailer rental easy and affordable is exactly what we strive for.
We appreciate your feedback and hope to assist you again the next time you need a trailer.
Best regards,
Reply from www.freetrailer.com
Hi,
Thank you for your review.
We're glad to hear that you found our service reliable. We also appreciate you pointing out the issue with the lock battery. Feedback like this helps us identify areas for improvement.
We hope to see you again soon.
Best regards,
Freetrailer
Everything perfect.
24 June 2026
Unprompted review
Reply from www.freetrailer.com
Hi Dilli,
Thank you for your review.
We're delighted to hear that everything was perfect. Your positive feedback is greatly appreciated, and we're happy that we could provide you with a great experience.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi My,
Thank you for your review.
We're pleased to hear that you had an easy experience with Freetrailer. Thank you for your recommendation, it means a lot to us and motivates us to keep providing a simple and convenient service.
Best regards,
Freetrailer
Smooth experience through and through
Smooth experience through and through, everything works, clean and great condition of the trailer!
24 June 2026
Unprompted review
Reply from www.freetrailer.com
Hi Ludvig,
Thank you for your review.
We're delighted to hear that you had a smooth experience from start to finish and that everything worked as expected. It's great to know that the trailer met your expectations and was in clean, great condition.
We appreciate your kind words and hope to see you again soon.
Best regards,
Freetrailer
Great affordable, service
Readily available, easy to book, collect and return, via very easy to use app.
23 June 2026
Unprompted review
Reply from www.freetrailer.com
Hi Jacob,
Thank you for your review. We are delighted to hear that you found our service affordable and that the booking, collection, and return process was easy and convenient through the app.
Thank you for choosing Freetrailer.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Muhammad ,
Thank you for your review. We are delighted to hear that you had an awesome experience with Freetrailer.
We hope to see you again soon.
Best regards,
Freetrailer
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