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Freeads.co.uk Reviews 

11,911
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,564 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple it is to create ads, manage listings, and upload pictures or videos. People also appreciate the helpful notifications and quick sales results that make selling both pets and household items remarkably smooth. Users additionally mention the trustworthy platform and very valuable advice offered during the process. Though some customers noted challenges, mentioning difficulties with selling items or receiving meaningful inquiries from potential buyers. A few people also experienced frustrating issues with communication, persistent time-wasters, or navigating the platform when trying to successfully place their initial advertisements.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that the platform is very easy to use, set... See more

Website

People report positive experiences with website, describing it as an easy and brilliant platform to use for... See more

Service

Users describe positive interactions with service, highlighting that ads are easy to create and items sell... See more

Product

Reviewers highlight positive aspects of product, noting that items and pets sell quickly and ads are well... See more

Marketing

Customers had positive experiences with marketing and found it easy to advertise. People appreciate being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was searching to adopt a rescue senior dog so I put couple wanted adverts on. Free. Although I wasn't able to rehome one off Freeads, I was very thankful for all the advice, and the deposit s... See more

Company replied

Rated 5 out of 5 stars

Overall a good platform to sell items. However an annoying persistent issue is with obvious scammers who target you on high value items . They’re very persistent with messages and demands for pers... See more

Company replied

Rated 5 out of 5 stars

First time I had used this service and found it easy to join and complete your advert. We had a good response and were notified immediately when there was any messages. Would recommend to anyone wit... See more

Company replied

Rated 5 out of 5 stars

This is the first time using freeads to sell pets, and i would like to say that my experience is very positive. Easy to place an add, uploading pictures/videos. And is reviewed very quickly. My li... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Freeads.co.uk is one of the UK’s most trusted and beloved websites for pet parents looking to find and responsibly rehome puppies, dogs, kittens, cats, birds, horses, ponies, and other pets. Browse trusted pet and equestrian ads from genuine breeders, rescues, and responsible owners across the UK, with thousands of pets looking for loving homes every day. Our PetSafe deposit scheme helps pet parents rehome with even more confidence by adding extra protection and trust throughout the process. Whether you are searching for a new companion or responsibly rehoming a pet, Freeads helps pet parents connect safely and confidently with genuine breeders and trusted owners nationwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(11,911)

1,526 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy

Very easy
Good service

20 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review, Garry.

We're delighted to hear you found Freeads easy to use and received good service. We aim to make advertising as simple and straightforward as possible, so it's great to know you had a positive experience.

Thank you for choosing Freeads and for your support.

Rated 5 out of 5 stars

Great for buy looking for your home and pets

It great if your look for any item I use freeads often I recommend to anyone look for item

20 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your lovely review, Helen.

We're delighted to hear you enjoy using Freeads and that you would recommend us to others. Whether you're looking for a new pet, a new home for one, or other everyday items, it's wonderful to know you've found the website so useful.

Thank you for your continued support and for taking the time to share your experience.

Rated 5 out of 5 stars

A very easy site to use

A very easy site to use, never many spammers on there either, only genuine people on there,

19 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your wonderful review, Tina.

We're delighted to hear you find Freeads easy to use and that you've had such a positive experience with genuine members. We work hard to maintain a safe and trusted website, so it's especially rewarding to hear feedback like yours.

Thank you for your continued support and for taking the time to share your experience.

Rated 5 out of 5 stars

very good experience

very good experience

12 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

We're delighted to hear you had a very good experience with Freeads.

It's wonderful to know everything went smoothly, and we're pleased our website was able to help. Feedback like yours means a great deal to the team.

Thank you for choosing Freeads and for taking the time to leave your review.

Rated 1 out of 5 stars

The ad became an active by the time I sold all kittens

I put the advertisement for kittens sale on their website.
The listing became active right around the time I found homes for the entire litter.

13 July 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review.

On checking your account, we can see that you placed an advert and then closed it quickly, this may have been an accidental action. When you logged in and reactivated the advert, it was reviewed and made active again.

We are happy you managed to find forever homes for your lovely kittens.

Rated 5 out of 5 stars
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your lovely review, Myra.

We're delighted to hear everything went smoothly from start to finish. That's exactly the experience we aim to provide for everyone using Freeads, and it's wonderful to know we were able to help.

We really appreciate your support and thank you for choosing Freeads.

Rated 1 out of 5 stars

Quite a con

This company will take your money for membership then lock you out.
I paid today as I could only access an ad phone number by apparently paying £7.99 for membership. I paid, have the record of my bank transaction but I’m still asked to pay, when I try to receive the number. Nó way of contacting them, so they presumably hope you get fed up and let them keep your money. I will be contacting a return from my bank. Don’t use this company. They are not good.

As there is no way to contact you on Trustpilot as you suggested, I will write here. My email is frs1.ltd@gmail . Com
and you have replied to my ticket through your website either a response that has nothing to do with my request.

19 July 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review, Sean.

We're sorry to read this, but we're unable to find any contact from you requesting assistance. Our support team can be reached via both email and live chat, which are clearly available on the website, and we're always happy to help resolve payment or account issues.

We're also unable to investigate the matter further as no account details have been provided. If you contact us with the email address associated with your account or reply via Trustpilot, we'll review your purchase and resolve any genuine issue as quickly as possible.

Rated 5 out of 5 stars

Very simple to use

Very simple to use. Good response and communication from buyers. Highly recommended.

19 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your fantastic review, Adam.

We're delighted to hear you found Freeads simple to use and that you received good communication from prospective buyers. Making it easy for our members to advertise and receive genuine enquiries is exactly what we aim for.

We really appreciate your recommendation and thank you for choosing Freeads.

Rated 1 out of 5 stars

I replied to an advert for buying a…puppy

I replied to an advert for buying a puppy, I received an email saying my request was in a queue or I could pay £7.99 for a faster service! Or I would have to wait up to 24 hours for a response, it has now been over 48 hours and I have had no response from the seller, not impressed.

17 July 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your feedback.

We're unable to verify the circumstances described in your review as no account details have been provided for us to investigate.

Freeads does not charge members to receive a response from a seller. Our optional VIP membership provides additional features, including priority access to newly listed adverts, but it does not influence whether or when a seller chooses to reply.

If you'd like us to investigate your experience, please provide your account details via Trustpilot or contact our support team directly. We'd be happy to review the matter for you.

Rated 5 out of 5 stars

Freeads is amazingly great to have look…

Freeads is amazingly great to have look in for dif things always something about of intorest THANKYOU

30 September 2025
Freeads.co.uk logo

Reply from Freeads.co.uk

What a lovely review, Tryphena.

We're delighted to hear you enjoy browsing Freeads and that you always find something of interest. It's wonderful to know our website continues to be a place you enjoy visiting.

Thank you for your kind words and for your continued support.

Rated 5 out of 5 stars
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you, Ashley, for your lovely review.

We're delighted to hear you've had such a positive experience with Freeads. Feedback like yours means a great deal to the team, and we're pleased our website has been able to help.

Thank you for choosing Freeads and for taking the time to share your kind words.

Rated 3 out of 5 stars

A lot of views but only one connected…

A lot of views but only one connected with me

9 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review.

We're pleased to hear your advert attracted plenty of interest. While a high number of views doesn't always result in enquiries, every pet, price point and location is different, and buyers often compare several adverts before getting in touch.

We appreciate you choosing Freeads and wish you every success in finding the perfect forever home.

Rated 2 out of 5 stars

I have bad experience because as a…

I have bad experience because as a first time user, I cannot place an ad. It disappears seconds after posting and does not reflect for pending under my ad

14 July 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review.

We're unable to verify the experience you've described as no account details have been provided, despite requesting them. Without this information, we're unable to investigate or confirm what happened.

If you'd still like us to look into this, please reply via Trustpilot with your account details and we'll be happy to review your case.

Rated 5 out of 5 stars

Straight forward application

Straight forward application. Good responses always use this site

14 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

It's wonderful to hear Freeads continues to be your website of choice.

We're delighted you found creating your advert straightforward and that it generated a good response. Knowing you return to Freeads time and again is one of the best compliments we could receive.

Thank you for your continued support and for taking the time to leave your review.

Rated 5 out of 5 stars

Found it very easy to post and amend an…

Found it very easy to post and amend an advert and the ability to post several photos is a great feature

14 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

We're delighted to hear you found Freeads so easy to use.

It's great to know you were able to create and update your advert with ease, and that the option to upload multiple photos helped you showcase your pet. We know that clear, high-quality images play an important part in attracting genuine interest, so we're pleased you found this feature useful.

Thank you for choosing Freeads and for sharing your experience.

Rated 5 out of 5 stars

Very easy to post my adverts

Very easy to post my adverts, many thanks

15 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

We're so pleased to hear you found posting your adverts quick and straightforward.

Our aim is to make creating an advert as simple as possible, so you can spend more time finding the right new home for your pet and less time setting everything up. It's wonderful to know you had such a positive experience.

Thank you for choosing Freeads and for your kind feedback.

Rated 5 out of 5 stars

Great service

Great service, helpful and easy to use

7 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

It's fantastic to hear you enjoyed using Freeads.

We're delighted you found the website helpful and easy to use. We work hard to make every step of advertising and managing your enquiries as straightforward as possible, so it's wonderful to know you had such a positive experience.

Thank you for choosing Freeads and for taking the time to share your kind feedback.

Rated 5 out of 5 stars

Great service

Received my messages promptly. My Ads were well displayed with clear photos. Very happy with the results. All puppies were sold quickly.

14 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

John, what a fantastic result!

We're delighted to hear your messages arrived promptly, your adverts showcased your puppies clearly and, most importantly, that they all found loving new homes so quickly. We work hard to make it easy for breeders to present their pets in the best possible way and reach genuine prospective pet owners.

Thank you for choosing Freeads and for taking the time to share such wonderful feedback.

Rated 5 out of 5 stars

It was an easy site to use

It was an easy site to use

14 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

We're delighted to hear you found Freeads so easy to use.

We believe advertising pets should be simple from the moment you create your advert through to receiving enquiries, and it's wonderful to know your experience reflected that. Feedback like yours encourages us to keep making the website even better.

Thank you for choosing Freeads and for sharing your experience.

Rated 5 out of 5 stars

Very good service

14 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

We're delighted to hear you found Freeads so easy to use.

We believe advertising pets should be simple from the moment you create your advert through to receiving enquiries, and it's wonderful to know your experience reflected that. Feedback like yours encourages us to keep making the website even better.

Thank you for choosing Freeads and for sharing your experience.

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