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Freeads.co.uk Reviews 

11,901
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,564 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple it is to create ads, manage listings, and upload pictures or videos. People also appreciate the helpful notifications and quick sales results that make selling both pets and household items remarkably smooth. Users additionally mention the trustworthy platform and very valuable advice offered during the process. Though some customers noted challenges, mentioning difficulties with selling items or receiving meaningful inquiries from potential buyers. A few people also experienced frustrating issues with communication, persistent time-wasters, or navigating the platform when trying to successfully place their initial advertisements.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that the platform is very easy to use, set... See more

Website

People report positive experiences with website, describing it as an easy and brilliant platform to use for... See more

Service

Users describe positive interactions with service, highlighting that ads are easy to create and items sell... See more

Product

Reviewers highlight positive aspects of product, noting that items and pets sell quickly and ads are well... See more

Marketing

Customers had positive experiences with marketing and found it easy to advertise. People appreciate being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was searching to adopt a rescue senior dog so I put couple wanted adverts on. Free. Although I wasn't able to rehome one off Freeads, I was very thankful for all the advice, and the deposit s... See more

Company replied

Rated 5 out of 5 stars

Overall a good platform to sell items. However an annoying persistent issue is with obvious scammers who target you on high value items . They’re very persistent with messages and demands for pers... See more

Company replied

Rated 5 out of 5 stars

First time I had used this service and found it easy to join and complete your advert. We had a good response and were notified immediately when there was any messages. Would recommend to anyone wit... See more

Company replied

Rated 5 out of 5 stars

This is the first time using freeads to sell pets, and i would like to say that my experience is very positive. Easy to place an add, uploading pictures/videos. And is reviewed very quickly. My li... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Freeads.co.uk is one of the UK’s most trusted and beloved websites for pet parents looking to find and responsibly rehome puppies, dogs, kittens, cats, birds, horses, ponies, and other pets. Browse trusted pet and equestrian ads from genuine breeders, rescues, and responsible owners across the UK, with thousands of pets looking for loving homes every day. Our PetSafe deposit scheme helps pet parents rehome with even more confidence by adding extra protection and trust throughout the process. Whether you are searching for a new companion or responsibly rehoming a pet, Freeads helps pet parents connect safely and confidently with genuine breeders and trusted owners nationwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(11,901)

1,513 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Easy to use

Was quick & easy to post an ad Did manage to sell one of my eight puppies by this method

22 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your lovely review, Trish.

We're delighted to hear you found it quick and easy to post your advert, and it's wonderful to know Freeads helped you find a home for one of your puppies. We hope the rest of the litter also finds loving forever homes soon.

Thank you for choosing Freeads and for taking the time to share your experience.

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Great free service.

22 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your lovely review, Caroline.

We're delighted to hear you found Freeads easy to use and enjoyed our free service. Making it simple for members to advertise and reach genuine prospective buyers is exactly what we aim to do.

Thank you for choosing Freeads and for your kind recommendation.

Rated 5 out of 5 stars

Easy to use & great value for money

Easy to use & great value for money. Help there if needed. I would recommend 👌

22 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your fantastic review, Robert.

We're delighted to hear you found Freeads easy to use, great value for money, and that you felt support was there whenever you needed it. Providing a straightforward experience backed by a friendly support team is something we work hard to achieve.

We really appreciate your recommendation and thank you for choosing Freeads.

Rated 4 out of 5 stars

Better than expected

Actually a pretty positive experience, I rescue and remove animals professionally and recently stopped using Pets4Homes due to the ridiculous new charges they have added. Free ads allowed me to remove 2 cats to a great new home in less than 24 hours, thanks to that I was able to go straight into suitability checks and meet ups and get the cats to their new homes.

6 April 2026
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Reply from Freeads.co.uk

Thank you for your fantastic review, Danny.

We're delighted to hear Freeads was able to help you find loving new homes for the two cats so quickly. The work carried out by rescue organisations and those who dedicate their time to helping animals is invaluable, so it's wonderful to know our website played a small part in achieving such a positive outcome.

We believe responsible pet rehoming should be accessible, straightforward and focused on helping pets reach the right homes, rather than creating unnecessary barriers. It's especially rewarding to hear that you were able to move quickly into suitability checks, arrange meet ups and complete the rehoming process in under 24 hours.

Thank you for choosing Freeads, for the incredible work you do for animals, and for placing your trust in us. We wish you every success with your future rescue and rehoming efforts.

Rated 5 out of 5 stars

Easy and free

21 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your lovely review, Tatiana.

We're delighted to hear you found Freeads easy to use and enjoyed being able to advertise for free. Our aim is to make buying, selling and rehoming as simple and accessible as possible, so it's wonderful to know you had a positive experience.

Thank you for choosing Freeads and for your support.

Rated 2 out of 5 stars

Delayed messages

Struggling with the communication on freeads. If they are not a vip member then the messages can take 48 hours to get through.
Then sometimes people don’t reply at all.
Dogs for sale but then they back off and don’t reply. You either want to sell your dog or you don’t.

Also I am a VIP MEMBER!!!!

12 July 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thanks for your review, many of our breeders prefer contact from VIP members, with PetSafe paid as a deposit via the website. Whilst we do not delay any messages to breeders, to contact ads as they ar eposted, you'll need to upgrade to VIP.

Rated 3 out of 5 stars

Time wasters

Just people wasting time saying they was comin when knew they wasnt

21 July 2026
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Reply from Freeads.co.uk

Thanks for your review Lisa, did you know you can accept pre visit deposits via PetSafe that are released to you after a home visit. You can also report conversations to our support team if you feel a member has no acxted in line with our community policies.

Rated 5 out of 5 stars

Great experience very happy with it

Great experience very happy with it

20 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

We're delighted to hear you had such a great experience with Freeads.

It's wonderful to know you were happy with the service and that everything went smoothly. Feedback like yours encourages us to keep making Freeads as easy and enjoyable to use as possible.

Thank you for choosing Freeads and for taking the time to leave your review.

Rated 5 out of 5 stars

great service and very useful

great service and very useful

8 July 2026
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Reply from Freeads.co.uk

Thank you for your kind review, Graham.

We're delighted to hear you found Freeads both useful and a great service. Knowing our website is helping members advertise successfully and reach genuine prospective buyers is exactly what we strive for.

Thank you for choosing Freeads and for your support.

Rated 5 out of 5 stars

It was easy to advertise with you and I…

It was easy to advertise with you and I was successful
I have something else that I want to sell and I’m going to create the ad right now

19 July 2026
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Reply from Freeads.co.uk

What fantastic news, Julie!

We're delighted to hear your advert was easy to create and, even better, that it was successful. It's wonderful to know you're already planning to advertise with us again, and we look forward to helping you with your next listing.

Thank you for choosing Freeads and for your continued support.

Rated 5 out of 5 stars

The site was very easy to use

The site was very easy to use. Able to find and navigate. Great experience

20 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your fantastic review, Sean.

We're delighted to hear you found Freeads easy to use and simple to navigate. We work hard to make advertising and browsing as straightforward as possible, so it's wonderful to know you had such a great experience.

Thank you for choosing Freeads and for taking the time to share your feedback.

Rated 5 out of 5 stars

Very easy

Very easy
Good service

20 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review, Garry.

We're delighted to hear you found Freeads easy to use and received good service. We aim to make advertising as simple and straightforward as possible, so it's great to know you had a positive experience.

Thank you for choosing Freeads and for your support.

Rated 5 out of 5 stars

Great for buy looking for your home and pets

It great if your look for any item I use freeads often I recommend to anyone look for item

20 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your lovely review, Helen.

We're delighted to hear you enjoy using Freeads and that you would recommend us to others. Whether you're looking for a new pet, a new home for one, or other everyday items, it's wonderful to know you've found the website so useful.

Thank you for your continued support and for taking the time to share your experience.

Rated 5 out of 5 stars

A very easy site to use

A very easy site to use, never many spammers on there either, only genuine people on there,

19 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your wonderful review, Tina.

We're delighted to hear you find Freeads easy to use and that you've had such a positive experience with genuine members. We work hard to maintain a safe and trusted website, so it's especially rewarding to hear feedback like yours.

Thank you for your continued support and for taking the time to share your experience.

Rated 5 out of 5 stars

very good experience

very good experience

12 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

We're delighted to hear you had a very good experience with Freeads.

It's wonderful to know everything went smoothly, and we're pleased our website was able to help. Feedback like yours means a great deal to the team.

Thank you for choosing Freeads and for taking the time to leave your review.

Rated 1 out of 5 stars

The ad became an active by the time I sold all kittens

I put the advertisement for kittens sale on their website.
The listing became active right around the time I found homes for the entire litter.

13 July 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review.

On checking your account, we can see that you placed an advert and then closed it quickly, this may have been an accidental action. When you logged in and reactivated the advert, it was reviewed and made active again.

We are happy you managed to find forever homes for your lovely kittens.

Rated 5 out of 5 stars
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your lovely review, Myra.

We're delighted to hear everything went smoothly from start to finish. That's exactly the experience we aim to provide for everyone using Freeads, and it's wonderful to know we were able to help.

We really appreciate your support and thank you for choosing Freeads.

Rated 1 out of 5 stars

Quite a con

This company will take your money for membership then lock you out.
I paid today as I could only access an ad phone number by apparently paying £7.99 for membership. I paid, have the record of my bank transaction but I’m still asked to pay, when I try to receive the number. Nó way of contacting them, so they presumably hope you get fed up and let them keep your money. I will be contacting a return from my bank. Don’t use this company. They are not good.

As there is no way to contact you on Trustpilot as you suggested, I will write here. My email is frs1.ltd@gmail . Com
and you have replied to my ticket through your website either a response that has nothing to do with my request.

19 July 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review, Sean.

We're sorry to read this, but we're unable to find any contact from you requesting assistance. Our support team can be reached via both email and live chat, which are clearly available on the website, and we're always happy to help resolve payment or account issues.

We're also unable to investigate the matter further as no account details have been provided. If you contact us with the email address associated with your account or reply via Trustpilot, we'll review your purchase and resolve any genuine issue as quickly as possible.

Rated 5 out of 5 stars

Very simple to use

Very simple to use. Good response and communication from buyers. Highly recommended.

19 July 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your fantastic review, Adam.

We're delighted to hear you found Freeads simple to use and that you received good communication from prospective buyers. Making it easy for our members to advertise and receive genuine enquiries is exactly what we aim for.

We really appreciate your recommendation and thank you for choosing Freeads.

Rated 1 out of 5 stars

I replied to an advert for buying a…puppy

I replied to an advert for buying a puppy, I received an email saying my request was in a queue or I could pay £7.99 for a faster service! Or I would have to wait up to 24 hours for a response, it has now been over 48 hours and I have had no response from the seller, not impressed.

17 July 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your feedback.

We're unable to verify the circumstances described in your review as no account details have been provided for us to investigate.

Freeads does not charge members to receive a response from a seller. Our optional VIP membership provides additional features, including priority access to newly listed adverts, but it does not influence whether or when a seller chooses to reply.

If you'd like us to investigate your experience, please provide your account details via Trustpilot or contact our support team directly. We'd be happy to review the matter for you.

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