Great selection of perfumes! Sad they are not able to find my Escada Sexy Graffiti perfume, but happy with the Escada Del Sol limited edition! Fair pricing as well. Thank you!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I could finally get my favorite lairdutemp again. Delivery great. Price expected order was correct.

Reply from FragranceX
Highly recommend, quick, easy, never a problem- I have been a customer for many years- always find my favorites & gifts 🎁

Reply from FragranceX
Was and always a great experience
Always has what I need and always supply it for me in a timely manner
Fragrance is the best BOD AWESOME 👌

Reply from FragranceX
Fantastic shipping and the items were exactly what I needed for my collection.

Reply from FragranceX
I would like to revoke my initial review about fragranceX service, my package was sent on time and I can confirm that all the fragrances I received are original thank you for the wonderful service and I'm definitely putting in another order...the delay was on the South African customs side.

Reply from FragranceX
Whilst the cologne are normally good, they always have issues with shipping, there is almost always a delay and updates on delivery is another issue.
Improve on your shipping and I bet you will see an increase customer base. Unfortunately this is not my first complaint but it surely will be my last.

Reply from FragranceX
When Tabu came back you emailed me to let me know it was in.

Reply from FragranceX
Always a great time with them . Fantastic price great customer service and high quality products .

Reply from FragranceX
I was sent a tester thinking it was a full bottle.. very disappointed!

Reply from FragranceX
Paying for 2 bottles of perfume and only received 2 not a happy customer I will never order from this company again

Reply from FragranceX
I was excited to try out a few different fragrances from here but my order got lost in transit and never arrived , they didn’t care at all to try and make it right or give me credit at least so I’m out of about $70 , terrible experience

Reply from FragranceX
Not a review per se, but a quest if you deliver products to Dublin, Ireland? Can you explain the delivery fee structure ? Thanks

Reply from FragranceX
As always, I am once again very pleased with my entire shopping experience with your company and the secured delivery. I have already began to campaign for your company. Thank you for being an available option.

Reply from FragranceX
Excellent choice of perfumes prices are excellent too. easy way of ordering and an excellent selection. I will order from them again. Items came in pristine
Items came very quickly within 2 to 3 days and I also like that whatever you want, you can usually find at this site

Reply from FragranceX
Great, real Coach perfume that was $70 cheaper than Macy's! It's a large bottle, too! I was updated on shipping and got my perfume quickly. High quality experience all around!

Reply from FragranceX
Hi I am Undiphile
I hope you’re doing well and I’m from South Africa
I recently just ordered and got an email confirmation from Fragrance X stating that I should ask for 6 digit authorisation from my bank so the payment went through as Pre Authorisation (-R 2200) but my bank did not know anything about any 6 digit authorisation then decided cancel my order it usually gives gives back my money quickly because it was under Pre Authorisation but this time around it did not. I only got an email from their agent saying that it takes 2 business days for it to reflect on my account and now it’s been days nothing came through. I ordered Azzaro the most intense edp and Afnan Supremacy collection edition.

Reply from FragranceX
The Eternity Gold I just received has absolutely no scent. I paid $68 for the perfume and it's not good. Have used the Eternity for 30 years from other vendors and it has always been awesome. Is yours fake?

Reply from FragranceX
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.