Exceptional service. Got all my products and they weren’t fake they were the real deal. Seriously people need to tap into this company cos it’s not talked about enough - they literally have the best p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast service, very reasonable prices and my purchases have always been the original fragrances that I expected and I received. I have made several large orders over the last 2 or 3 years and have alw... See more
Never a problem with this company. Always 100% happy with orders. The huge selection of products. 100% authentic. The competitive prices. No hassles, no worries. The good things are right here.... See more
Company replied
To be honest, I was a little skeptical. The price online was significantly less than what I normally pay at Dillards and Macys. I’ve been wearing this cologne for years and my wife really likes the... See more
Company replied
Company details
Written by the company
Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop
Contact info
United States
- www.fragranceshop.com
4.1
Great
774 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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First time shopping from this company…
First time shopping from this company and I already wanna place my second order, my order arrived fast and was well packaged, I also enjoyed shopping on their website since it's one of the few in which you can sort by price I just wish they would add a filter to hide sold out items.
27 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Very pleased
Everything was as stated on the site with pricing less than department stores. Shipping was fairly quick as well.
10 June 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Never a problem with this company
Never a problem with this company. Always 100% happy with orders. The huge selection of products. 100% authentic. The competitive prices. No hassles, no worries. The good things are right here.
25 June 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Great product selection and prices
Great product selection and prices. Shipping is a little slow but all in all a great experience.
12 June 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
WILL ALWAYS ORDER FROM YOU GUYS!!!
THE PRICES VS. THE SIZE BOTTLE I PURCHASE IS AWESOME!!! ALWAYS CAN GET A BIGGER BOTTLE OF TOMMY GIRL FOR A MUCH MUCH CHEAPER PRICE--THANK YOu!!!
10 June 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Excellent products.
4 June 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
I have made many purchases from the…
I have made many purchases from the site and all have been positive. The one customer service experience I had was positive and efficient. Prices are some of the lowest I've found when comparing. One of my go-to online fragrance sites.
22 June 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Another Satisfactory shopping Experience
Got the same excellent service as in my past orders. Satisfied customer. Affordable and Reasonable prices!
31 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Great service
Great service, quick delivery, good prices, and product was exactly as advertised
5 June 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Top notch
So far I've ordered 3 times with fragranceshop it's only been a smooth experience with quick and secure delivery 💯 prices are really great
21 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Authentic scents -quick secure…
Authentic scents -quick secure delivery- perfume was well packaged- appreciated.
29 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Placed an order for my wife's favorite…
Placed an order for my wife's favorite perfume on 5/23/26. I never received any e-mail with a confirmation number. Never received my order, but was charged $72.95 to my credit card.
23 May 2026
Unprompted review
Reply from FragranceShop.com
We are unable to identify an order under the name provided in this feedback. Order confirmation emails are sent automatically to the email address entered at checkout and may occasionally be filtered into a spam or junk folder. Please contact our customer service team with the full billing name and email address used for the purchase so we can locate the order and assist you promptly.
It arrived fast and was well packaged.
It arrived fast and was well packaged.
1 June 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Very disappointed in 1 bottle I…
Very disappointed in 1 bottle I purchased. Lattafa Ana Abiyedh Rouge, has NO smell very watery. I may return this, however, the return shipping costs more than the perfume. Very disappointed. I requested a replacement to see if I got a dud, or a credit to put towards another order. No response other than return at my expense. I plan to choose another seller for future purchases.
1 June 2026
Unprompted review
Reply from FragranceShop.com
Thank you for your feedback. We stand firmly behind the 100% authenticity of all our perfumes and are sorry to hear this fragrance did not meet your expectations.
Per our standard return policy (fragranceshop.com/returns), return shipping costs are non-refundable, and used or opened merchandise is subject to specific return conditions. However, we always want to ensure our customers are taken care of. Please reach out to our team directly at cs@fragranceshop.com with your order details so we can review your case and find a suitable solution for you.
Great price and value of products.
28 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
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