WoodStone Homes are super pleased and proud to have passed our Federation of Master Builders site inspection. Great to meet and discuss one of our live projects with FMB's Naiomi, thank you fo... See more
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We found the onboarding process very efficient, from the initial contact to finally being onboarded was fantastic. All our questions were answered clearly & all the benefits & services were set out fr... See more
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The Federation of master builders. Is a long term institution for the building. Trade. It's reputation is very highly rated. Long may you serve the building trade. As there is not another federation t... See more
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Thank you so much for this amazing product Adam and team at Intelligent Membranes I love this product and will definitely be recommending this to my clients and use this on my next Development Hi... See more
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Company details
About Federation of Master Builders
Written by the company
Join the FMB
Find a Builder
About us
The Federation of Master Builders is the largest trade association for the UK construction industry and a not-for-profit organisation that is run by members for members.
Our mission
We support small and medium-sized construction companies to grow and manage their business by providing a wide range of support services such as contract templates, unlimited expert advice, online training, and access to a community of fellow professional builders.
Our members must pass an independent inspection and strict vetting process before they join the FMB to ensure they meet the high standards expected of a Master Builder company.
We also connect clients with professional, local builders they can trust through our free Find a Builder service. Our series of ultimate guides for home renovation projects helps clients to understand what to expect during a building project.
Contact info
25 Ely Place, EC1N 6TD, London, United Kingdom
- 0330 333 7777
- reception@fmb.org.uk
- www.fmb.org.uk
4.5
Excellent
886 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
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great customer service
Company was easy to deal with in respect of keeping me informed with progress.
26 March 2026
Reply from Federation of Master Builders
Dear Andy,
Thank you for the kind review, we're glad to hear that you've been kept well informed throughout the joining process. Welcome to the FMB - we look forward to championing high standards in construction together.
Best regards,
The FMB
Very helpful proactive team
Very helpful proactive team. Additional benefits -access to contracts etc very helpful.Positive experience to date.
3 March 2026
Reply from Federation of Master Builders
Dear Acorn Builders Haslemere Ltd,
Thank you for the kind review, we're pleased to hear that FMB membership is proving helpful for your business.
Thanks also for your continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
The FMB promote good companies and…
The FMB promote good companies and pioneer to improve the building industry.
16 March 2026
Reply from Federation of Master Builders
Dear Dan Bull Building and Groundworks Ltd,
Thank you for the kind review, we're proud to support quality builders all over the UK.
Thanks also for your continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
Great company to be part of.
Great company to be part of.
Communication is excellent
Excellent representation
13 March 2026
Reply from Federation of Master Builders
Dear Cas Contracting Ltd,
Thank you for the kind review, we're always glad to be of service.
Thanks also for your continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
Mediation …
Lindsey was fantastic during my experience in mediation with a difficult client. She was clear in the options and was very available for support.
In my case the mediation worked and I received full payment for the project in question.
Thank you again!
1 March 2026
Unprompted review
Reply from Federation of Master Builders
Dear Ryan,
Thank you for the kind review, we're glad to hear that our Disputes team was able to help you resolve your case.
Thanks also for your continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
Reply from Federation of Master Builders
Dear Ahmet,
Thank you for the kind review, we're glad to hear that the joining process was handled so smoothly for you.
Welcome to the FMB, we look forward to championing high standards in construction together.
Best regards,
The FMB
Very helpful
Amanda from the Federation of Master Builder was very helpful and supportive during the process
2 February 2026
Unprompted review
Reply from Federation of Master Builders
Dear Delyth,
Thank you for the kind review, we're glad to hear that we were able to support you in your case effectively. Do feel free to reach out to us again at any time.
Best regards,
The FMB
Very good organisation and have helped…
Very good organisation and have helped with leads to new projects
3 March 2026
Reply from Federation of Master Builders
Dear Mr Griffiths,
Thank you for the kind review, we're glad to hear that you're seeing good value from your FMB membership.
Thank you for your continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
Reply from Federation of Master Builders
Dear Elite Construction and Renovation Ltd,
Thank you for the kind review, we're glad you found the joining process to be so straightforward.
Congratulations on passing your inspection and welcome to the FMB - we look forward to championing high standards in construction together.
Best regards,
The FMB
The whole process was easy to go…
The whole process was easy to go through and I am pleased that I passed and now able to say that I am a member of the FMB
4 March 2026
Reply from Federation of Master Builders
Dear Andrew,
Thank you for the kind review, and congratulations on passing your inspection.
Thanks also for your support as a member, we look forward to championing high industry standards together.
Best regards
The FMB
Reply from Federation of Master Builders
Dear Kevin,
Thank you for the kind review, we're glad that the inspection process was handled so efficiently for you.
Congratulations on passing your inspections, we look forward to continuing to champion high industry standards together.
Best regards,
The FMB
A quality job from Tiplady Gray
I got a very prompt fixed quote to install a Velux window in my chalet bungalow from Dan Tiplady of Tiplady Gray, Brighton. Within two weeks three very polite young men arrived promptly and completed the job within a day. A callback to Dan regarding a slight realignment of some tiles surroundingthe opening was immediately dealt with the next day, fitting new tiles. I feel this company is proud of its customer service, and I have no hesitation in recommending Dan and his team, and would be happy to consider them for any future projects
26 February 2026
Unprompted review
Reply from Federation of Master Builders
Dear Bernard,
Thank you for the kind review, we pleased to hear of your positive experience using one of our members.
Do feel free to reach out to us again at any time, should you need the services of a professionally vetted and inspected builder.
Best regards
The FMB
very good service and communication
24 February 2026
Reply from Federation of Master Builders
Dear Abbas,
Thank you for the kind review, and welcome to the FMB! We look forward to championing high industry standards together.
Best regards,
The FMB
Imformation , quality response.
I thought how promt out enquiry was dealt with and how helpful staff were . The information transferred between bith parties was very constructive/ all in all a good experiece
25 February 2026
Reply from Federation of Master Builders
Dear Precision Industrial Services Limited,
Thank you for the kind review, we're glad to hear that the joining process was handled so efficiently for you.
Welcome to the FMB, we look forward to championing high industry standards together!
Best regards,
The FMB
A professional and pleasant experience
It was a really nice experience easy to talk to from the first contact with Cameron in your office who was very polite and friendly to the site inspection with Naomi who was also friendly and professiona
17 February 2026
Reply from Federation of Master Builders
Dear Mark,
Thank you for the kind review, and congratulations on passing another inspection of your work.
Thanks also for your continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
WoodStone Homes are super pleased and…
WoodStone Homes are super pleased and proud to have passed our Federation of Master Builders site inspection.
Great to meet and discuss one of our live projects with FMB's Naiomi, thank you for your time, help and advice.
Warm Regards
Simon Domakin | Managing Director
17 February 2026
Reply from Federation of Master Builders
Dear Simon,
Thank you for the kind review, and congratulations on passing another inspection of your work.
Thanks also for your continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
Excellent craftsmanship and communication throughout a project
AEA construction have just completed remodelling our hallway and downstairs bathroom. The project was complex and involved partially demolishing one wall, building another, rotating a boiler 90 degrees to move it from one wall on to another, and then constructing a cupboard around the boiler using a previously demolished cupboard of the wrong size! The team of craftsmen were skilful and professional. The project was coordinated and managed expertly and we were informed about who would arrive when to do what throughout. Communication can be poor on build projects, in our experience, so it was wonderful to have excellent communication as well as superb craftsmanship.
13 February 2026
Unprompted review
Reply from Federation of Master Builders
Dear Mrs Dormor,
Thank you for the kind review, it's great to hear about the positive experience you had working with one of our Master Builders. We hope you'll keep us in mind if you need the services of a quality builder once again in future.
Best regards,
The FMB
Great regulatory body to belong to
17 February 2026
Reply from Federation of Master Builders
Dear Hassco Building Limited,
Thank you for the kind review, we're proud to support SME builders across the UK. Thanks also for your continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
The "Master Builder" badge is a total facade
Don’t be fooled by the FMB logo. It is a meaningless sticker that provides a false sense of security while housing "rogue" cowboy standards. I hired an FMB-accredited firm with the trustmark badge expecting professional craftsmanship; I received amateur workmanship, crooked installations, and a total lack of basic technical skill.
Worst of all is the FMB itself. They claim to offer a dispute resolution process, but in reality, they have zero actual leverage over their members. They act as a toothless middleman with no influence to force a contractor to rectify even the most obvious defects. It is a pay-to-play marketing club, not a regulatory body.
If you hire through their directory, you are on your own.
My bathroom is a catalogue of irreversible blunders - misaligned tiles, wonky fixtures, and poor planning - and the FMB badge did nothing to prevent it or fix it. Do not trust this accreditation; it is a sham that offers zero protection against incompetence.
31 January 2026
Unprompted review
Reply from Federation of Master Builders
Dear H,
On Monday 9 February, our disputes team spoke with you and followed up with an email providing the link to raise a dispute. During that conversation, you indicated that you would wait until the builder completed the work before deciding on next steps.
Our dispute process is designed to formally review workmanship concerns. The process was explained to you and the relevant information provided, so any delay in raising a dispute is your decision.
You can submit a dispute via the link we provided, and our team will guide you through the next steps. We remain happy to assist you.
Kind regards,
The FMB
Federation of Master Builders
Being part of a community of trades that strive to provide the best quality workmanship.
Reassuring customers that they're in safe hands.
4 February 2026
Reply from Federation of Master Builders
Dear Lee,
Thank you for the kind review, it's great to know that FMB membership is providing value to your business and clients.
Thanks also for your continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
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