Am looking for a 2 bed property for a long let that will also allow pets as we have 2 small dogs. A bungalow is really what we are looking for so we will keep looking on rentaroof its an easy site to... See more
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Hi As I have only looked on your area,s on the map.its very good for me as I am not a techno savvy..so I could check out prices extremely quick..untill I actually speak with someone about a rental i... See more
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Really useful and simple to use website. Signed up for notifications on what homes were on the market and those that are coming.
Company replied
so far few good places i am interested in but need bit mire guidance and would be more beneficial to speak to team
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Company details
Written by the company
Finding your dream home has never been easier. We scour all available property listings day and night, so you have every potential property listing under one roof! Specify your housing preferences, receive real-time email alerts and respond immediately to your favorite properties. This saves you time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.
We all need a roof over our heads
Written by the company
- And we’re here to help you with finding one! We search all available property listings day and night, so you have every potential property listing under one roof! This saves you tons of time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.
Contact info
United Kingdom
- support@rentaroof.co.uk
- rentaroof.co.uk
4.3
Excellent
259 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very professional presentation of the…
Very professional presentation of the properties
24 October 2026
Unprompted review
Reply from rentaroof
Hi John,
Thanks, that's lovely to hear. We gather listings from thousands of other property sites, so getting them to look neat and consistent in one place takes a fair bit of unglamorous tidying up behind the scenes. Good to know it shows. Happy house hunting, and if you save your search you'll get an alert the moment something new matches it.
Kind regards,
Zhané
Rentaroof.co.uk
Reply from rentaroof
Hi,
Thanks for this, much appreciated. Good search and good listings are really the whole job here, so it is a relief to hear we are managing both. We comb through thousands of other property sites so you do not have to keep forty tabs open. If you have not already, save your search and we will let you know the moment something new matches it.
Kind regards,
Zhané
Rentaroof.co.uk
I have found houses anf. flats inwoulnlike to wiew. on your site that
I did find houses on your site that whernalso under zoppla. Under the market and right move. Indo hope. After paying for your 7 week trail I Maybe taken a. Little. More. Seriously Nas I am. An English citizen coming home. With my 27 year old Daughter but in posess of English passports. Because since now I seem. Not to be able to find a home both me and my daughter are unhappy and lonely over and our. Mental. Health is suffering terribly.. I just want to come home to be near my family and hope to give my daughter a family by her side something we do not have we are completely alone I will be in England arriving from. Italy nthe 25fh October. And. Leaving the. 30th of. October early morning
17 October 2026
Unprompted review
Reply from rentaroof
Hi Julie,
Thank you for taking the time to write this, and I am sorry the search has been such a slog. Coming back to England with only a short window for viewings, and still not having anything lined up, is a lot to carry.
On the homes you also spotted on the bigger portals: Rentaroof is a search engine rather than a listings site of our own. We scan thousands of UK rental sites around the clock and gather everything that matches your criteria in one place, so overlap with those portals is to be expected. What you get from us is one feed instead of ten tabs, plus an email alert the moment something new fits. It is worth checking that your saved search is set tightly enough on area, budget and bedrooms, because that is what makes the alerts land quickly and stay relevant. If a listing turns out to be out of date, the "Report an issue with this listing" button on the advert gets it looked at.
On your subscription, I would rather not go into account details in a public review, so I have sent you a request through Trustpilot to share your contact details. You are also very welcome to email support@rentaroof.co.uk and we will pick it up from there.
I hope the trip at the end of October brings something good your way.
Kind regards,
Michelle
Rentaroof.co.uk
I would highly recommend this company…
I would highly recommend this company they have amazing properties for all budget types they are very professional in what they offer great support great communication very accommodating always willing to help in any way they can im a nervous person and lack confidence but working with this company made life so so simple highly recommended above all other agencies 5☆+ rated
18 October 2026
Unprompted review
Reply from rentaroof
Hi David,
Thank you, this genuinely made our day. What stands out most is that you felt supported while searching, because house hunting can dent anyone's confidence, and a calm process makes a real difference. We will happily take the "above all other agencies" bit as a compliment, even though we are really a search engine quietly trawling thousands of rental sites so you do not have to. Best of luck in your new place, and do keep your alerts on so anything new comes straight to you.
Kind regards,
Michelle
Rentaroof.co.uk
Reply from rentaroof
Hi Amy,
Short and sweet, thank you! Easy and accessible is exactly what we aim for, which sounds simple right up until you try to gather listings from thousands of rental sites into one place without making anyone's head spin. Good luck with the search, and if you save your search you will get an alert the moment something new matches.
Kind regards,
Michelle
Rentaroof.co.uk
My experience:)
I could find loads of kinda cheap and affordable places, there is so much to chose from which is amazing considering on how hard it is nowadays to find somewhere or get somewhere, I would definitely keep coming back and using this app it’s been a life saver recently trying to find my person little first home
12 October 2026
Unprompted review
Reply from rentaroof
Hi Poppy,
Thank you, this made our day. Finding a first home right now is a bit of a sport, so hearing that you came across plenty of affordable places is exactly what we hope for. We spend our days trawling through thousands of other property sites so you do not have to, which is a lot less glamorous than it sounds, but reviews like this make it worth it.
Good luck with that first little place, and do keep an alert running on your search so you hear about new listings the moment they appear.
Kind regards,
Michelle
Rentaroof.co.uk
Ignored cancellation requests and continued attempting to charge me
UPDATE – 10 October 2026
Following Rentaroof’s public response, I provided my full contact details through their Trustpilot information request, including my telephone number. I have still received no direct response to any of my emails.
Instead, this morning I received an invoice requesting payment for a subscription I had repeatedly asked to cancel before my trial expired.
I have now managed to access my account and cancel the subscription myself, something I had originally been reluctant to do because of an unresolved privacy concern.
To clarify why I contacted customer support in the first place: Shortly after signing up for Rentaroof’s free trial, I began receiving multiple unexpected property enquiry confirmations through Zoopla, along with direct contact from estate agents, all using my personal details, despite never making those enquiries.
Given the timing, I was understandably concerned about how my personal information was being used and wanted to establish whether Rentaroof had shared my details or facilitated any of these enquiries. I am not suggesting Rentaroof was responsible, but I felt it was important to investigate before continuing to interact with the platform.
As Rentaroof explicitly offers email as a cancellation method on their website, I used that option. Not one of my emails received even an automated acknowledgement.
While my subscription is now cancelled through the website, the original issues remain unresolved. I am still awaiting confirmation that my earlier cancellation request will be honoured, that the outstanding invoice will be withdrawn, and that my privacy concerns will be addressed.
A customer should not have to resort to a public review just to get an acknowledgement of a cancellation request. Extremely disappointing experience with Rentaroof.
Original review - Posted 9 October 2026
I signed up for a trial subscription and emailed to cancel before the renewal date. Despite sending multiple emails over the course of a week, I have received absolutely no response, acknowledgement or confirmation of cancellation.
To make matters worse, Rentaroof subsequently attempted to charge my card £9.99, despite my cancellation request. Thankfully, my bank stopped the payment, and I’ve now had to ask them to block the merchant entirely to prevent further charges.
It’s unacceptable that a customer should have to involve their bank simply because a company fails to respond to cancellation requests.
I still haven’t received confirmation that my subscription has been cancelled.
Very poor customer service and a frustrating experience. I would strongly advise others to be cautious when signing up for a trial subscription.
9 October 2026
Unprompted review
Reply from rentaroof
Hi Angelika,
Thank you for taking the time to write this, and I am sorry that your emails went unanswered. We are short staffed at the moment, but waiting a full week for a reply about something as important as a cancellation still is not the experience we want anyone to have, and having to involve your bank on top of that only makes it worse.
This is a public page, so I will not go into your account here, but I can explain how it works in general. Our subscription is a recurring service that stays active until it is cancelled, and that can be done at any time through your account. The terms, the price and the cancellation conditions are shown during registration and in the confirmation email. None of that takes away from the fact that you reached out and heard nothing back, and that part is on us.
We have sent you a request via Trustpilot to share your contact details, so we can look at your situation properly and confirm exactly where things stand. My apologies for the inconvenience this situation has caused.
Kind regards,
Michelle
Rentaroof.co.uk
Easy to sign up for alerts on rental…
Easy to sign up for alerts on rental properties.
30 September 2026
Unprompted review
Reply from rentaroof
Hi Georgina,
Thanks for taking the time to leave this. Signing up for alerts is one of those things that should be quick and a little bit boring, so we are glad it was. We spent far longer debating that sign-up form than anyone would believe, so it is nice to hear it quietly does its job.
We keep scanning thousands of other rental sites in the background, so hopefully the right place lands in your inbox soon. Best of luck with the search!
Kind regards,
Michelle
Rentaroof.co.uk
Convenient,fast and informative
Convenient,fast and informative. Lots of options and location!
Love it!!
26 September 2026
Unprompted review
Reply from rentaroof
Hi Scott,
Thank you, that is great to hear. Plenty of options in the right location is exactly what we are after, and it takes a fair bit of unglamorous work behind the scenes: we comb through thousands of other property sites all day so you only have to look in one place. Not the most exciting job in the world, but your review makes it sound worth it.
If you are still searching, set up an alert for your criteria so you hear about a new match straight away. Good luck with the hunt.
Kind regards,
Zhané
Rentaroof.co.uk
The info that was shown and to have…has made me confident to secure this new home for my future living.as im in an awfull living situation at the moment so seeing the words emediate helped me relax.
The info that was shown and to have reasurrance that your responce was very prompt. Also not being an i.t tech n learning to use mobile phones emails n platforms to see the property i like ad im disabled physically n have other medical needs its was great to be at safety of my own insurcurity as i do have social anxety aswell. So yes my online experrience has been very sattisfying.
27 September 2026
Unprompted review
Reply from rentaroof
Hi Dawn,
Thank you for taking the time to write this, it really means a lot. Looking for a new home is stressful at the best of times, so hearing that the information was clear and that you got a prompt reply is exactly what we hope for. Being able to do the whole search from home, at your own pace, is the point of the site.
If you have not done so already, it is worth saving your search so you get an alert the moment a new property that matches comes up. We keep an eye on thousands of other housing sites so you do not have to. Fingers crossed for the new place.
Kind regards,
Zhané
Rentaroof.co.uk
Excellent communication
Excellent communication, very helpful. Very empathetic and supportive. Website easy to navigate.
27 September 2026
Unprompted review
Reply from rentaroof
Hi DEE,
Thank you, that is lovely to hear. Empathetic and supportive is exactly what we aim for, so the team behind the scenes can feel quietly smug for the rest of the day, and we will try not to let it go to our heads. If you are still looking, it is worth saving your search so you get an alert the moment something new that matches pops up.
Kind regards,
Zhané
Rentaroof.co.uk
everything is ok thats all
21 September 2026
Unprompted review
Reply from rentaroof
Hi,
Short, sweet and to the point, we like it! Honestly, "everything is ok" is exactly what we're aiming for, although we'll admit our reply is already longer than your review. Thanks for letting us know, and best of luck finding your next home.
Kind regards,
Zhané
Rentaroof.co.uk
It's great experience and helpful for…
It's great experience and helpful for me find right place for us thanks
17 September 2026
Reply from rentaroof
Hi Baldev,
Thank you, and congratulations on finding the right place. That is exactly what we are here for, so it is good to hear it worked out. All the best in the new home!
Kind regards,
Michelle
Rentaroof.co.uk
Reply from rentaroof
Hi John,
Thank you, and we will take "no gimmicks" as the compliment it is. That is exactly how we like to keep it: we scan the listing sites around the clock and send you what matches, nothing more.
Best of luck with the search!
Kind regards,
Michelle
Rentaroof.co.uk
Reply from rentaroof
Hi Liane,
That's brilliant to hear, thank you! Behind the scenes it's less a perfectly oiled machine and more a very enthusiastic hamster wheel, so it's great to know it's working exactly as it should for you.
Kind regards,
Kirti
Rentaroof.co.uk
Fantastic and very easy to use site.
Fantastic and very easy to use site.
All the information is available for people looking for accommodation that have no idea who to trust for the first time.
13 September 2026
Unprompted review
Reply from rentaroof
Hi Clare,
Thank you so much for this lovely review! That trust question is such a real one when you're searching for the first time, which is exactly why we pull together listings from thousands of sites into one place, so you're not left guessing which ones to believe. Glad it made things a bit easier for you.
Kind regards,
Michelle
Rentaroof.co.uk
Reply from rentaroof
Hi Samantha,
Thanks for that! Finding the right place should be the easy part, so it is good to hear it worked out that way. Our system quietly trawls thousands of listing sites in the background, which is a lot of effort to make something look effortless, and we are more than happy to take the credit. Good luck with the move!
Kind regards,
Joy
Rentaroof.co.uk
Account Deletion
Tried to delete my account. Contacted support at customer services - no reply. Not impressed.
4 September 2026
Unprompted review
Reply from rentaroof
Hi,
Wanting to leave and then hearing nothing back is a poor way to end things, and we are sorry about that. You should not have to chase us to close an account.
Could you send a fresh email to support@rentaroof.co.uk from the address your account is registered with, mentioning that you want your account deleted? We cannot look up personal details in a public review, but with that email in hand we can take care of it straight away and confirm it to you.
Your feedback about the missing reply is being picked up internally as well. Thanks for telling us, even if it took a one-star review to get our attention.
Kind regards,
Joy
Rentaroof.co.uk
The website is easy and simple to use…
The website is easy and simple to use and I'm hoping to find a new property soon.
1 September 2026
Unprompted review
Reply from rentaroof
Hi,
Thanks for that! "Easy and simple" is the kind of compliment that takes a suspicious amount of work behind the scenes, so we will gladly take it. One tip while you are still looking: save your search and switch on the email alerts, then you hear about a new match straight away. In this market being early really is half the job. Fingers crossed you find your place soon.
Kind regards,
Joy
Rentaroof
Overall easy to understand process and…
Overall easy to understand process and very helpful website giveing you plenty of choice 15th August 2026
15 August 2026
Unprompted review
Reply from rentaroof
Hi Paul,
Thanks Paul, good to hear! Plenty of choice is rather the whole point, our search runs around the clock across thousands of property sites so you do not have to keep twenty tabs open yourself. Glad the process made sense as well, we would much rather be clear than clever. Best of luck with the search!
Kind regards,
Joy
Rentaroof
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