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Florence Reviews 

1,043
•
TrustScore 4 out of 5

4.1

Employment Consultant
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See what reviewers are saying

Rated 5 out of 5 stars

Amazing staff, very supportive and being first time on first shift on a night shift it was just amazing. James Terry Court, I felt welcomed and was shown around the residence home care. A big thanks t... See more

Rated 1 out of 5 stars

I’d been registered from them for almost a year now. I never get any shifts even once. Every time I try picking up It’s all unsuccessful shifts. they do posted shifts far from where your location... See more

Company replied

Rated 4 out of 5 stars

Five months working with Florence. Shifts are easy to find and apply for on the app. Pay is prompt and the link to the Pay Circle works well and gives useful information. I would welcome some trai... See more

Company replied

Rated 5 out of 5 stars

I can proudly recomend florence to anybody, they are super star, florence make my years the best, i can pick shift that i like, there staffs are superb, no matter how many times i call they answer t... See more

Company replied

Company details

  1. Employment Consultant
  2. Home Help Service Agency
  3. Nursing Agency
  4. Aged Care

Written by the company

Florence is a platform designed for health and care organisations managing a flexible workforce or workers seeking shifts—we make delivering care simple and stress-free.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.1

All reviews

(1,043)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I can proudly recomend florence to…

I can proudly recomend florence to anybody, they are super star, florence make my years the best, i can pick shift that i like, there staffs are superb, no matter how many times i call they answer to any of my request or question in the way that when you drop the phone you'll be happy and satisfied on anything you ask .God bless you more. Year 2024 will be more glorious.

12 January 2023
Unprompted review
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Reply from Florence

Thanks for your lovely review, Funmilayo! 💜

Rated 5 out of 5 stars

I like the App

I like the App
Getting paid instantly is the best thing ever

25 December 2023
Unprompted review
Florence logo

Reply from Florence

We're so happy to hear you're enjoying Instant Pay, Dunah! 💜

Rated 4 out of 5 stars

No shifts advertised

25 December 2023
Unprompted review
Florence logo

Reply from Florence

Thanks for your review, Tiyapo. Please rest assured we're working hard behind the scenes to get more shifts on the app.

Rated 5 out of 5 stars

The best company I have ever worked…

The best company I have ever worked with easy to book shifts at your convenience, I enjoyed the instant pay 😀. It was going very well until now that I can't see just one shift in a week. It left me in a very difficult situation.

24 December 2023
Unprompted review
Florence logo

Reply from Florence

Thanks for your review, our team are working hard to get more shifts posted on the app.

Rated 4 out of 5 stars

Really good company

Really good company, really good communication, good pay, good support, just unfortunate not many shifts available at present, but no bad reflection on Florence!

23 December 2023
Unprompted review
Florence logo

Reply from Florence

Thanks for your review, Olivia! We're working hard to get more shifts posted on the app.

Rated 5 out of 5 stars

Excellent

Fast in response to staff requests.
Training are well articulated.

22 December 2023
Unprompted review
Florence logo

Reply from Florence

Thanks for your review, Oloche!

Rated 5 out of 5 stars

The company always reaches out to me in…

The company always reaches out to me in case of any worries especially for the new comers who really need help with questions and other documentation that are needed, the company is available to help.

20 December 2023
Unprompted review
Florence logo

Reply from Florence

Our team are always on hand to help! Thanks, Tabifor 🤗

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