Floatbuds Reviews 

61
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally well-made swimsuits, highlighting how these products comfortably help young children build water confidence safely without relying on bulky traditional arm floaties. Parents genuinely appreciate the smart design, great sizing options, and fun matching accessories like cozy hooded towels and cute swim caps. However, some reviewers noted persistent issues regarding slow shipping times and significant delivery delays for their online purchases. A few people were also deeply dissatisfied with the unhelpful customer service team and frustrating return processes when attempting to resolve damaged items or sizing problems.

What people talk about most

Product

Consumers find product to be positive, highlighting that these swimsuits build children's confidence in the... See more

User experience

Reviewers highlight positive aspects of user experience, noting that customers feel satisfied because the... See more

Quality

People report positive experiences with quality, highlighting that the materials are well made, soft, and... See more

Delivery service

Customers had ambiguous experiences with delivery service as opinions on shipping times varied widely.... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as some people report that customer service was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We tried FloatBuds for the first time this summer with my 2.5yr old because he had a fear of water and this suit helped him gain much more confidence in the water! It’s very easy to put on, not over... See more

Company replied

Rated 5 out of 5 stars

These are so well made and designed. My 4 year old twins were using puddle jumpers and the second we put these on they were swimming, kicking, splashing and having a great time feeling more in contr... See more

Company replied

Rated 5 out of 5 stars

I am SO glad I came across float buds swimsuit and super cute hooded towel! The swimsuit is so much better than the bulky floatie around the arms! He is actually able to swim and stay vertical while a... See more

Company replied

Rated 5 out of 5 stars

This is a gamechanger! I love how this allows some swim support (while supervised of course!) without the arm floaties. I also love that it’s adjustable- you can remove floating pieces as they become... See more

Company replied



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4.0

Great

TrustScore 4 out of 5

61 reviews

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4.0

All reviews

(61)

61 reviews in the last 12 months

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Rated 1 out of 5 stars

Shipping takes weeks, Returning is too expensive because of shipping costs

Buyer beware. This is for the Floatbuds floatsuit. This is clearly an international store. It took 2.5 weeks to get to me despite paying $3 for "priority" shipping. On the website, it really should state clearly shipping timing expectations depending on where you're shipping to. Also, the website makes it seem like you can return, but that is a joke too. When I asked to return, they told me because shipping costs is so expensive to return, they'll just offer me 20% back instead. Had I known this was shipping from so far away and would be so expensive to return, so you basically can't, I would've never ordered it. You're better off ordering from Amazon or another store that is closer with better return policies. Also, I tried to review their product on the actual website, but it sent me to some third party review website called Judge.me where I'm sure no one will ever see it. So these are not independent reviews. What a joke. Don't recommend!!

16 May 2026
Unprompted review
Floatbuds logo

Reply from Floatbuds

Hi Lucy, thank you for taking the time to lay this out — feedback like this is genuinely how we improve, and we appreciate you being direct with us.

You're right that our shipping timeframes should be clearer up front. Our standard delivery is 2–3 weeks, and that should be visible before checkout rather than something customers discover afterwards. We're getting that fixed on the site.

On returns — we ship from our overseas facility, which keeps our pricing far lower than it would otherwise be, but it does make return postage costly. That's why our team offered a partial refund as an alternative to you paying to send the suit back. It clearly wasn't the outcome you wanted, and we'd like the chance to sort it out properly. If you email us at contactfloatbuds@gmail.com we'll pick it straight back up.

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