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Flightright Reviews 4,037

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 939 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency in handling claims and securing refunds. Many appreciate the company's ability to navigate complex situations with airlines, leading to successful compensation without stress on their part. The customer service is frequently highlighted as professional, helpful, and communicative, keeping users informed throughout the process. However, some people were dissatisfied with the response times and communication, mentioning long waits for updates or receiving automated replies. A few other people also felt that the process took an excessive amount of time, with some cases extending over several years without clear explanations or resolution.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the service as easy, fast, and... See more

Claim

Reviewers mention positive feedback about the claim process. Many customers highlight the ease of submitting... See more

Refund

Consumers generally express satisfaction with the refund process, often receiving their money back within a... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the quick and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the good and fast help, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Missed my connection from USA in Schiphol, Amsterdam. According to the airline, delay of 3 hours was due to bad weather. Arrived at my location 10 hours later without luggage. Sent my documents to... See more

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more

Company replied

Rated 5 out of 5 stars

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more

Company replied

Rated 5 out of 5 stars

It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more

Company replied


Company details

  1. Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Reliable service

Great correspondence throughout the process. Highly recommended

1 April 2026
Flightright logo

Reply from Flightright

Hello Joanne Louise Cross,

Thank you very much for taking the time to write such a positive review. We are delighted to hear that you appreciated the communication throughout the process. We look forward to assisting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Good job

Easy, fast and correct

13 March 2026
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Reply from Flightright

Hello Svetoslav Ivanov,

Thank you very much for your positive feedback! We are glad to hear that everything went smoothly and that you were satisfied with our service. Wishing you a punctual and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Review

I stumbled upon flightright as an Instagram and didn’t think much of it but decided to try. Turns out rebooking isn’t a compensation and they managed to get me some money back! Even though they said claims could take up to a few months, my case was sorted within 10 days. Would recommend :)

25 March 2026
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Reply from Flightright

Hello Petra,

Thank you for your kind words and the great review! We’re glad to hear that we could help you get some money back and that your case was resolved quickly. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Perfect and easy

15 March 2026
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Reply from Flightright

Hello Raluca Laura Neacsu,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you were satisfied with our service. Here’s to a punctual and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very good experience

Very good experience

26 March 2026
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Reply from Flightright

Hello Vas,

Thank you for taking the time to leave a great review. We are delighted that you had a very good experience with us. We look forward to assisting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 1 out of 5 stars

TERRIBLE

I am very frustrated with this company. I have had an ongoing claim with them since October 2024!! and we are nowhere closer to the payout then we were 1 year ago.
5 of us had our international flight delayed by nearly 5 hours and this company doesn't have the decency to explain what's going on or why on earth would we have to wait 1.5 years for a compensation. There is absolutely no communication on their part, whenever I send an email requesting an update the response is that they are doing everything that they can (automatic BOT answer all the time) the airline is being challenging. I don't find that acceptable especially if they are charging a commission for dealing with the claim on our part.
I don't recommend this company.
Sent a lot of emails and always get the same bot answer.
DON'T USE THIS COMPANY! It's UNPROFESSIONAL, MISLEADING and NOT RELIABLE and to add to that very POOR in communication.

28 March 2026
Unprompted review
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Reply from Flightright

Thank you for your feedback.

We’re sorry to hear about your experience. Claims can sometimes take longer than expected, particularly where further action is required as part of the legal process.

We haven’t been able to locate your case based on the details provided, and we’d like to review this for you. Please reply to your existing case email or share your case reference so we can look into the status and provide an update.

Rated 5 out of 5 stars

Great communication

Great communication, persistent to obțin my compensation. Even if it took longer than I thought I received my money back. Thank you

27 March 2026
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Reply from Flightright

Hello IULIA,

Thank you very much for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything turned out to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I would reccomend for sure

I used Flightright for my claim due to a delayed flight, where I had a terrible experience dealing with the airline directly. The airline did not have a clear procedure and was taking a month just to give a negative response. Hence, I used Flightright and voila, my claim was approved just in 4 days, and I received the amount in my bank on the 6th day. Great job, flightright.

15 March 2026
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Reply from Flightright

Hello Ankush,

Thank you very much for your kind words and the great review! It's wonderful to hear that we could help you with your flight issue quickly and effectively. We look forward to assisting you again with any future flight difficulties.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service

Great service, took a few months for the result but I was constantly updated about what was happening. Highly recommend to use them

20 March 2026
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Reply from Flightright

Hello Adele Collins,

Thank you for your kind words and the great review! We're glad to hear that we could assist you with your flight issue and that you felt well-informed throughout the process. We look forward to supporting you again with any future flight challenges.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very transparent on all stages of the…

Very transparent on all stages of the process

18 March 2026
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Reply from Flightright

Hello Chui Ying Tang,

Thank you for your kind words – we really appreciate your feedback. We are very pleased that we could support you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I got my refund for severely delayed…

I got my refund for severely delayed flight

25 March 2026
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Reply from Flightright

Hello Jolanta,

Thank you very much for taking the time to leave a positive review. We are delighted that you received your refund for the severely delayed flight and that you are satisfied with our service. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great support on my case

Great support on my case, got some of compensation. Though 30% Royal fee is not tiny but I guess nothing comes for free. Thank you!

19 March 2026
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Reply from Flightright

Hello Joe Doe,

Thank you very much for taking the time to leave such a positive review. We are delighted that you were satisfied with our service and that we could assist you with your claim. We look forward to supporting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Good experiance

Well done, simple and quick.

18 March 2026
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Reply from Flightright

Hello Simonka,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and you are satisfied with our service. Here’s to a timely and stress-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Excellent work

Excellent work

20 March 2026
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Reply from Flightright

Hello Lazarina Dimitrova,

Thank you very much for taking the time to leave us a positive review. We are very pleased that you were satisfied with our service and are happy to assist you again in the future.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I felt well accompanied from beginning…

I felt well accompanied from beginning to end.
Communication was clear, concise and regular, which is greatly appreciated.
Besides, they helped me the indemnisation, which would have been almost impossible on my own.
I would greatly recommend :)

24 March 2026
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Reply from Flightright

Hello Álvaro,

Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Efficient with my minimum involvement from…

Efficient with minimum involvement from my side. Continuous updates on progress

18 March 2026
Flightright logo

Reply from Flightright

Hello Anastasia H.,

Thank you very much for your kind words and the great review! It’s wonderful to hear that we could assist you efficiently and keep you updated throughout the process. We look forward to supporting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It is a miracle to get money from Ryan…

It is a miracle to get money from Ryan air

Thanks

24 March 2026
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Reply from Flightright

Hello Josep Ropero,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Easy to use

Easy to use, and good results. Simple application and eventual result in compensation.

1 December 2025
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Reply from Flightright

Hello John Sammon,

Thank you for taking the time to leave a positive review. We are very pleased that you found our service easy to use and that you received compensation. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Is very very good thank you so much for…

Is very very good thank you so much for helping me to Get my money back❤️❤️❤️

24 March 2026
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Reply from Flightright

Hello Amani Ismail,

Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

You made the job for me in the great…

You made the job for me in the great way. I had no time & will to fight my rights succesfully and you did it for me.

24 March 2026
Flightright logo

Reply from Flightright

Hello Ivo Komenda,

Thank you very much for your kind words – we truly appreciate your feedback. We are very pleased that we were able to support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

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