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Flightright Reviews 4,036

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 939 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency in handling claims and securing refunds. Many appreciate the company's ability to navigate complex situations with airlines, leading to successful compensation without stress on their part. The customer service is frequently highlighted as professional, helpful, and communicative, keeping users informed throughout the process. However, some people were dissatisfied with the response times and communication, mentioning long waits for updates or receiving automated replies. A few other people also felt that the process took an excessive amount of time, with some cases extending over several years without clear explanations or resolution.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the service as easy, fast, and... See more

Claim

Reviewers mention positive feedback about the claim process. Many customers highlight the ease of submitting... See more

Refund

Consumers generally express satisfaction with the refund process, often receiving their money back within a... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the quick and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the good and fast help, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Missed my connection from USA in Schiphol, Amsterdam. According to the airline, delay of 3 hours was due to bad weather. Arrived at my location 10 hours later without luggage. Sent my documents to... See more

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more

Company replied

Rated 5 out of 5 stars

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more

Company replied

Rated 5 out of 5 stars

It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more

Company replied


Company details

  1. Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Flight right made claiming easy…

Claiming through flight right was so easy. Each step is straight forward, and once submitted, they kept me informed. The process from filling out the form to compensation was completed in under a month. Thank you

9 March 2026
Flightright logo

Reply from Flightright

Hello Mar B,

Thank you very much for taking the time to leave such a positive review. We are delighted to hear that the process was straightforward and that you were kept well informed throughout. It’s wonderful that your claim was completed quickly, and we truly appreciate your kind words.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Tutto perfetto

All perfect

12 March 2026
Flightright logo

Reply from Flightright

Hello Luca Reggiani,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 4 out of 5 stars

Very good work

Very good work

1 April 2026
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Reply from Flightright

Hello Emanuele Radici,

Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything was to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I didn't believe I'd get any…

I didn't believe I'd get any compensation, but this company helped and provided it. Thank you so much!

20 August 2025
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Reply from Flightright

Hello Yana,

Thank you very much for your kind words and the great review! We are glad to hear that we could help you with your flight issue. We look forward to assisting you with any flight difficulties in the future.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Thank you very much for your help

Thank you very much for your help, all other compensation services said, I would get nothing for my case, but only you didn’t gave up! I would probably recommend you to all my friends who have problems with flights and use by myself (but hope I won’t have any more delays or cancellations 😁).

12 April 2026
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Reply from Flightright

Hello Mariia Grigoreva,

Thank you very much for your kind words and wonderful review! We're delighted to have been able to help you when others couldn't. We truly appreciate your recommendation and hope your future flights are always smooth and on time.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service

Great service. It went fast and smooth. Will use it again

12 April 2026
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Reply from Flightright

Hello JLV,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could assist you and that everything went smoothly to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Would recommend to anyone who has…

Would recommend to anyone who has experienced a delay with flights! A great, trustworthy service. I've used it multiple times :)

3 April 2026
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Reply from Flightright

Hello Kyah,

Thank you very much for taking the time to leave a positive review. We are delighted that you were satisfied with our service and have trusted us multiple times. We are always here to support you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

The time spent is worth it

My friends told me that the provess will require time, so my expectations perfectly matched the reality. I am happy to receive my money back.

11 April 2026
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Reply from Flightright

Hello Kateryna Guselnykova,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you are satisfied with our service. Wishing you a punctual and stress-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

My case was 4 years old

My case was 4 years old, and to be honest I had forgotten about it. Until I had gotten a mail to fill in my bank information to get the claim amount that flight right got on my behalf.

I recommend.

11 April 2026
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Reply from Flightright

Hello Nicky B.,

Thank you very much for your kind words and great review! We are glad to hear that we could assist you with your claim. We look forward to helping you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Excellent service

What a great, reliabke and fast response from flight right. Still cannot believe it that I was conpensated for the hard time have had from the airline that has never responded to my emails. Defi iyely flightright team is effective and highly recommended.

8 April 2026
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Reply from Flightright

Hello ALEXANDROS PALIOKAS,

Thank you for taking the time to leave such a positive review. We are delighted to hear that you were compensated and that our team was able to respond quickly and effectively. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 2 out of 5 stars

The 52% rip off

You kept over half my refund. That’s absurd!

8 April 2026
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Reply from Flightright

Thank you for your feedback.

Our service operates on a no win, no fee basis, meaning fees are only applied when a claim has been successfully recovered, in line with the agreed terms.

We appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

Everything was so smooth and…

Everything was so smooth and straightfrward. Great support!

14 February 2026
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Reply from Flightright

Hello Borut Jerman,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Good service

Amazing service

1 April 2026
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Reply from Flightright

Hello Jose Orozco,

Thank you for taking the time to leave a positive review. We are delighted that you were satisfied with our service and look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 1 out of 5 stars

Useless service - major letdown

These guys used to take matters seriously, but there has been a marked decline in customer service.

They only update when you chase them. After 2.5 years of waiting and waiting, with them claiming that they would be the ones to update me on any developments, 14 months since their last contact, they just replied to tell me they had decided not to pursue the case in spite of initially claiming 99% success rates, and indicating that there had been a clear breach by the airline, resulting in a demand for €809.

The sceptic in me tells me they settled for a small payment themselves direct from Ryanair.

Dreadful communication, very poor representation, and never again will I engage their non-existent services.

6 April 2026
Unprompted review
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Reply from Flightright

Thank you for your feedback.

We understand your disappointment with the outcome of your claim. Each case is assessed individually, and following a full review, a decision was made not to proceed further with this matter.

We appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

negotiating really???

Apperently they are negotiating already for 3 years...but nothing happened. Yes they could increased their marketing budget and made a very fancy website but during 3 years nothing happened...their lawyer(s?) has other things to do? probably having a good time on Ibiza or other expensive holidays locations with all the money they easily received, doing nothing...

5 April 2026
Unprompted review
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Reply from Flightright

Thank you for your feedback.

We understand your frustration regarding the time this appears to have taken. We haven’t been able to locate a case based on the details provided in your review.

I’d be happy to look into this further for you. Please reply to your existing case email or share your case reference so I can investigate and provide an update.

Rated 5 out of 5 stars

They give me back my money from the…

They give me back my money from the airline that I was buying tickets but the flight was canceled and they didn’t give me any money but Flightright helped me get my money. Thanks for your help and support

1 April 2026
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Reply from Flightright

Hello Falah Karur,

Thank you for taking the time to leave such a positive review. We are very glad that we could help you get your money back and support you through the process. We look forward to assisting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Thought it was a scam at first

Thought it was a scam at first and decided to play along. When I gave them my PayPal, I suddenly got my money. Thanks 🙏

16 March 2026
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Reply from Flightright

Hallo Frank Hoytink,

vielen Dank für Ihre positive Bewertung! Schön zu hören, dass alles reibungslos funktioniert hat und Sie mit unserem Service zufrieden waren. Auf eine pünktliche und sorgenfreie nächste Reise!

Mit besten Grüßen,
Ihr Flightright Team

Rated 5 out of 5 stars

Thank You

Very good communication, very quick service and very good company. Im satisfied with this experience and will be back if something similar happen to me ( 5 hours delay )

1 April 2026
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Reply from Flightright

Hello Darko,

Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we were able to support you and that everything met your expectations.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Reliable service

Great correspondence throughout the process. Highly recommended

1 April 2026
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Reply from Flightright

Hello Joanne Louise Cross,

Thank you very much for taking the time to write such a positive review. We are delighted to hear that you appreciated the communication throughout the process. We look forward to assisting you again with any future flight issues.

Best regards,
Your Flightright Team

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