Flight Centre UK Reviews 

During a six month stay in Australia I was diagnosed with a serious illness the treatment of which ment that I would not be fit to travel on my scheduled flight back to England, I contacted Sacha Johnstone , my contact at Richmond Flight Centre, and explained the situation, which was very stressful for me and she told me not to worry at all , I gave her the date of when I would be fit to travel and she rescheduled everything for me without me having to worry about a thing, it really made things so much less stressful for me and I am very grateful for that

Booking made easy! Jade is extremely helpful and managed my booking without stress and complication. Jade used her knowledge and advised on the best locations and sights to see through her own experiences which is very reassuring. We’ve used flight centre for multiple long haul bookings and will continue to use in the future, thank you Jade 👍🏻

Harry in the Chelmsford store was first class in rearranging our flights to Australia after being cancelled because of the war. He was very helpful and arranged our trip just as we wanted. Thanks very much Harry.

I cannot recommend Alex more. He's been integral in sorting out our flights and accommodation for our trip to Japan in September. He was very patient with our constant changes and revisions to the itinerary and his recommendations have been very helpful. Would recommend him and Flight Centre to anyone looking to travel to Japan!

Michelle explored many options for us to find the best deals and accommodation. She even went off the system to meet one of our requests. We never felt rushed and she spent a lot of time with us.

Kiri was very helpful and spent time looking for the best deal for us and flights to suit dates required.
Answered all our questions with courtesy and accuracy and assisted us through the online payments process.

The ladies at Flight Centre (especially Sacha) went over and beyond in sorting our holiday out for us - Thank you

I had an excellent experience booking our family holiday with Hannah at Flight Centre in Richmond. She took the time to really understand what we were looking for and found travel options that suited our needs and budget perfectly.

Hannah made the entire booking process smooth and stress‑free, offering helpful advice and thoughtful suggestions along the way.

We have booked several family holidays with Hannah, and her reliability, knowledge, and dedication have always been consistent every time. I highly recommend her to anyone looking to book their next holiday.

Thank you, Hannah, for making everything so easy — we wouldn’t hesitate to book with you again.

Flight Centre make booking flights so easy; there are lots of online tools available, but it can be so overwhelming with so much information, and figuring out hidden fees, best dates to fly etc. Flight Centre took my requirements and provided me with an excellent option that was cheaper than what I would have got online for a direct flight and better flight times. Alana at the Richmond Centre was a gem - highly recommend.

I appreciated Julia’s information re my change of flight time

5 stars for Julia she is a credit to the company

I've been liaising with Kelly all the way through booking. It took me ages to finalise the details but she was always responsive and helpful, and turned around my itinerary requests really quickly. I'll be using FlightCentre again, highly recommended.

They helped me get the flight I wanted and were totally efficient about it, and the price was good. BA made a mistake by putting 'no checked luggage' on our tickets but we called FCUK and they sorted the problem immediately. We shall definitely use FCUK again.

Vicky was brilliant, very patient with changes that we made until our itinerary was completely right for us.
Will recommend & definitely use again.

Julia was friendly, helpful and very quick at responding. This was appreciated as we needed to book a flight at short notice. She gave us a few options and we were able to book the right one for us.

Sophie Curtis at Flight Centre had the task of getting return only tickets to my wife in the Philippines.
She pulled this off with great professionalism and patience. I can’t give her praise high enough.
My wife is back safe and sound.
Thank you from the both of us.

Lewis was very helpful and didn't pressure us to book

Very helpful in all aspects

Scarlet, made booking our flights very easy which is what people of a certain age appreciate.
Would have no hesitation in recommending Flight Centre to friends and family.

Malcolm Jack