After experiencing significant delays with the previous provider, Fleet Alliance were extremely helpful in guiding me through the process and helping me choose a vehicle that I may not otherwise... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent company to deal with. Offered comprehensive advice about the options in our company EV salary sacrifice scheme. Very professional and friendly.
From initial inquiry to completion of the deal, we found Intelligent Leasing and Scott Russell excellent! Never leased a car before but everything was explained in detail and the process was very smoo... See more
Company replied
I've just taken delivery of my new Cupra Born that i've leased through ICL. After placing my order i've been in regular contact with Hazel over the last 3-4 months while waiting for build and deli... See more
Company replied
Company details
Written by the company
Fleet Alliance is one of the leading independent Fleet Management and Electric Car Salary Sacrifice specialists in the UK. We help businesses of all sizes reduce their fleet operating costs while delivering the highest levels of service in our industry. We have been named one of the UK’s Best Places to Work 12 years in a row and have won the leasing industry’s benchmark customer service survey four times. As a member of the Climate Group EV100 global initiative, we are one of a group of forward-thinking companies committed to accelerating the transition to electric vehicles and making electric transport the new normal by 2030.
Contact info
Skypark 1, G3 8EP, Glasgow, United Kingdom
- 03456018407
- info@fleetalliance.co.uk
- www.fleetalliance.co.uk
4.7
Excellent
981 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fleet Alliance
Hi Robin, thank you for taking the time to provide us with your feedback. We hope you enjoy your new car when it arrives.
Thanks
Fleet Alliance
Highly recommend
Great experience with our first electric car and leasing experience. Friendly and helpful staff all through the process, making the process of leasing a vehicle seamless and very professional. Would highly recommend.
21 November 2025
Unprompted review
Reply from Fleet Alliance
Hi Carolyn,
We are pleased to hear that you are happy with your brand new electric car.
If you need any further assistance, please don't hesitate to reach out.
Thanks
Fleet Alliance
Top class, would recommend
The person I dealt with was friendly, accommodating, explained the process fully, answered all my questions. It was a really straightforward and easy experience.
28 November 2025
Reply from Fleet Alliance
Hi Richard,
Thank you for your kind words!
We’re thrilled to hear that you had a straightforward and positive experience. It’s great to know that our team was able to guide you clearly and answer all your questions. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Thanks
Fleet Alliance
Site is easy to use & any questions…
Site is easy to use & any questions asked were answered will use again.
19 November 2025
Reply from Fleet Alliance
Hi Robert,
Thanks for sharing your positive feedback. We are pleased to hear our team got the best deal possible for you.
Thanks
Fleet Alliance
Always willing to help and explained…
Always willing to help and explained everything in full
3 October 2025
Unprompted review
Reply from Fleet Alliance
Hi Gavin,
Thank you so much for your kind words! We're delighted to hear that you felt fully supported and that everything was clearly explained. Providing helpful, transparent service is exactly what we aim for.
If you ever need anything else, we’re always here to help!
Thanks
Fleet Alliance
Reply from Fleet Alliance
Hi Mark,
Thanks for taking the time to give us with positive feedback. Please don't hesitate to get in touch if you need further assistance.
Thanks
Fleet Alliance
Amazing service
Amazing service! Anthony booked me in straight away, talked me through the website and the whole process has been quick and pain free
3 October 2025
Reply from Fleet Alliance
Hi Ashley,
We are pleased to hear that you are happy with the service you received from our EV specialist, Anthony.
If you need any further assistance, please don't hesitate to reach out.
Thanks
Fleet Alliance
Bad experience
Absolutely appalled by the account management team. Sent information to them on 5th September to terminate a vehicle contract, 3 weeks later they haven't actioned it, not answering calls and not responding to emails. Completely unacceptable. Still trying to get the vehicle return some 5 weeks later. Can't wait until it's gone and we will be going elsewhere to lease our company vehicles.
1 October 2025
Unprompted review
Reply from Fleet Alliance
Hi Nikki,
Thank you for your patience while we worked on this. We’re glad we could resolve the issue and hope that the vehicle return was eventually handled to your satisfaction. We really appreciate your feedback and the opportunity to make things right!
Fleet Alliance
Great customer care and support
Scott at Fleet Alliance was incredibly knowledgeable and very patient, guiding me through a process I knew nothing about.
26 September 2025
Reply from Fleet Alliance
Thank you for your excellent feedback and for sharing your experience. We will pass on your review to Scott!
We wish you many happy miles in your new EV.
The Fleet Alliance Team ❤️🚗
Quick great and easy service
Quick great and easy service, really helpful from start to finish
16 September 2025
Reply from Fleet Alliance
Thank you for your excellent feedback and for sharing your experience. We wish you many happy miles in your new EV.
The Fleet Alliance Team ❤️🚗
Seemeless and Professional
Really tailored to suit individual circumstances and great selection. Strongly recommend.
22 August 2025
Reply from Fleet Alliance
Thank you for your excellent feedback and for sharing your experience, Douglas. We are delighted that you would strongly recommend us.
We hope you enjoy every mile in your new vehicle.
The Fleet Alliance Team ❤️🚗
Reply from Fleet Alliance
Hi Andrew,
Thank you for taking time to provide us with your feedback.
We are pleased to hear that the team met your needs and you were happy with the service provided.
Fleet Alliance
Reply from Fleet Alliance
Thank you for your feedback and for sharing your experience. We are glad to hear you found the process straightforward.
The Fleet Alliance Team ❤️🚗
Reply from Fleet Alliance
Thank you for your excellent feedback and for sharing your experience, Glen. We wish you many happy miles in your new vehicle.
The Fleet Alliance Team ❤️🚗
Responsive
Responsive, helpful and speedy. I am very happy with the service that has been provided.
22 July 2025
Reply from Fleet Alliance
Hi,
Thank you for taking time to provide us with your feedback.
We are pleased to hear that the team met your needs and you were happy with the service provided.
Fleet Alliance
Great advice and customer support
Sam has been extremely helpful with answering lots of questions. I felt reassured that I knew what I was ordering and that it would meet my needs.
19 July 2025
Reply from Fleet Alliance
Hi Natasha, thank you for choosing Fleet Alliance to order your brand-new car.
Please don't hesitate to reach out to Sam should you require further assistance.
Fleet Alliance
Stress free, enjoyable process.
Lots to consider when making a change to my vehicle, especially as its my first EV, Sam was very helpful from the start, gave me enough information and allowed me time without any pressure to make a decision.
The order process was very straightforward and communication from the team made the whole process as enjoyable as choosing a new car should be.
Thank you
18 July 2025
Reply from Fleet Alliance
Hi Chris, thank you for such a great review of our EV leasing specialist Sam.
We hope you enjoy your brand new EV when it arrives.
Fleet Alliance
Great advice and service
12 July 2025
Reply from Fleet Alliance
Hi Richard, thank you for taking the time to provide us with your feedback.
We are very pleased to hear that you were satisfied with the services we provided. Please don't hesitate to get in touch if you require further assistance.
Fleet Alliance
Awkward system, saved by service. people beat technology!
The entire set up and clarity etc is extremely troublesome and seems to be harder than it should be.
The reason for the 4 stars, is purely down to the service from Tracy Flynn. Extremely helpful, nothing too much trouble and kept me in the loop each step.
2 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.