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Fleet Alliance Reviews 966

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Great service from the team at Fleet Alliance from day one. I had a few queries that were swiftly resolved over a phone call (nice touch) and as a result have a shiny new motor on order!

Company replied

Rated 5 out of 5 stars

The sales team are fantastic always there to keep you in the loop best costumer experience I ever had keep up the good work

Company replied

Rated 5 out of 5 stars

From initial inquiry to completion of the deal, we found Intelligent Leasing and Scott Russell excellent! Never leased a car before but everything was explained in detail and the process was very smoo... See more

Company replied

Rated 5 out of 5 stars

From my initial enquiry with John everything happened quickly and smoothly, John was a great help in sorting my quote and getting all the paperwork over to me. the web site was easy to use and strai... See more

Company replied

Company details

  1. Leasing Service

Written by the company

Fleet Alliance is one of the leading independent Fleet Management and Electric Car Salary Sacrifice specialists in the UK. We help businesses of all sizes reduce their fleet operating costs while delivering the highest levels of service in our industry. We have been named one of the UK’s Best Places to Work 12 years in a row and have won the leasing industry’s benchmark customer service survey four times. As a member of the Climate Group EV100 global initiative, we are one of a group of forward-thinking companies committed to accelerating the transition to electric vehicles and making electric transport the new normal by 2030.


Contact info

4.8

Excellent

TrustScore 5 out of 5

966 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars
Fleet Alliance logo

Reply from Fleet Alliance

Thank you for your great review and for sharing your experience. We will pass on your feedback regarding some delays and ensure these are taken on board as we continually strive to offer the best possible service.

We wish you many happy miles in your new vehicle.

The Fleet Alliance Team ❤️🚗

Rated 5 out of 5 stars

Excellent Service

Really quick process with helpful and knowledgable staff

15 May 2026
Fleet Alliance logo

Reply from Fleet Alliance

Thank you for your 5-star review and for sharing your experience. We're delighted to hear you found the process really quick with our knowledgeable experts on hand.

We wish you many happy miles in your new vehicle.

The Fleet Alliance Team ❤️🚗

Rated 5 out of 5 stars

Fleety Blinders!

Great service from the team at Fleet Alliance from day one. I had a few queries that were swiftly resolved over a phone call (nice touch) and as a result have a shiny new motor on order!

8 May 2026
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Reply from Fleet Alliance

Thank you for your excellent feedback, Andy, and for sharing your experience.

We wish you many happy miles in your new vehicle.

The Fleet Alliance Team ❤️🚗

Rated 5 out of 5 stars

The sales team are fantastic always…

The sales team are fantastic always there to keep you in the loop best costumer experience I ever had keep up the good work

13 May 2026
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Reply from Fleet Alliance

Thank you for your excellent feedback and for sharing your experience with our sales team. We're delighted to hear you found it fantastic.

We wish you many happy miles in your new vehicle.

The Fleet Alliance Team ❤️🚗

Rated 5 out of 5 stars

Supportive Process

The process was clear and easy. Scott was incredibly helpful and had all the time to explain and answer questions

8 May 2026
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Reply from Fleet Alliance

Thank you for your excellent feedback, Ian, and for sharing your experience. We will pass on your review to Scott!

We wish you many happy miles in your new vehicle.

The Fleet Alliance Team ❤️🚗

Rated 5 out of 5 stars

Great service from scott and it was all…

Great service from scott and it was all made easy

29 April 2026
Fleet Alliance logo

Reply from Fleet Alliance

Thank you for your excellent feedback and 5-star review.

We wish you many happy miles in your new vehicle.

The Fleet Alliance Team ❤️🚗

Rated 5 out of 5 stars

Everything was so easy to understand and access

Everything was so easy to understand, and was very accessible.

28 April 2026
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Reply from Fleet Alliance

Hi Kyle, thank you for taking the time to provide us with positive feedback.

We are pleased to you had a seamless and easy process with us. Please don't hesitate to reach out if you have any further questions.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Great experience with Scott and very…

Great experience with Scott and very efficiently put together in literally a day!

22 April 2026
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Reply from Fleet Alliance

Hi Andrew,

We are pleased to hear that our leasing specialist, Scott was able to find you a deal that suited your needs. Enjoy your brand new car when it arrives.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Great and friendly service

Great and friendly service. Thank you.

14 April 2026
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Reply from Fleet Alliance

Hi Linda,

Thank you for taking the time to provide us with positive feedback. We hope to hear from you again soon.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Scott who was helping me through…

Scott who was helping me through everything was great and explained everything I needed to know.

9 April 2026
Fleet Alliance logo

Reply from Fleet Alliance

Hi Gordon,

We are pleased to hear that our leasing specialist, Scott was able to give you all of the information you need.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Excellent service

From my initial enquiry with John everything happened quickly and smoothly, John was a great help in sorting my quote and getting all the paperwork over to me.
the web site was easy to use and straight forward for adding options and then getting the quote.

26 March 2026
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Reply from Fleet Alliance

Hi Neil,

We are pleased to hear that our leasing specialist, John was able to find you a deal that suited your needs. Enjoy your brand new car when it arrives.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Smooth & Simple

Smooth & Simple.
What an enjoyable process.

Many thanks to Scott - he went over and beyond to make everything so easy.

13 March 2026
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Reply from Fleet Alliance

Hi Sophie,

Thank you for your great feedback. We hope you enjoy your brand new car. Please don't hesitate to reach out to the team if you have any further questions.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Excellent service and very smooth…

Excellent service and very smooth process with no hard sell tactics. Refreshing to speak to a company that actually recommended cheaper options that the one I ultimately went for. Scott Russell was brilliant taking me through the whole process.

13 March 2026
Fleet Alliance logo

Reply from Fleet Alliance

Hi John,

Thank you for your great feedback. We are pleased to hear that you had a positive experience with our leasing expert, Scott.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

ordered a car was really easy and quick…

ordered a car was really easy and quick they call you to go though everything you need to know and make sure you get the right deal very impressed with how quick and easy it all was.

26 February 2026
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Reply from Fleet Alliance

Hi Stephen,

Thank you for your great feedback. It’s great to hear that you found the service helpful and responsive, and our team were able to find you the best deal.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Everything was simple from start to…

Everything was simple from start to finish. Very friendly and super fast responses from John in Glasgow.

Thank you so far.

17 February 2026
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Reply from Fleet Alliance

Hi Alex,

Thank you for your kind review. We’re really pleased to hear that everything felt straightforward from start to finish and that John was able to support you with quick responses along the way.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, great expertise and selections of cars

19 February 2026
Fleet Alliance logo

Reply from Fleet Alliance

Hi Stuart,

Thanks for the great feedback!

We really appreciate you taking the time to share your experience.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Very knowledgeable and happy to help…

Very knowledgeable and happy to help with any queries. Value for money has also been great.

3 February 2026
Fleet Alliance logo

Reply from Fleet Alliance

Hi Tom,

We’re glad to hear you found the team knowledgeable and helpful, and that you’re happy with the value for money.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Great communication

Great communication, fast responses, very easy to setup and use

27 January 2026
Fleet Alliance logo

Reply from Fleet Alliance

Hi Chris,

We're glad to hear everything was easy to set up and that our team kept communication clear with quick responses. We really appreciate you taking the time to share your experience.

Thanks,
Fleet Alliance

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