Fitness Superstore Reviews 

We were forced into buying a recumbent bike for medical reasons and from the very first call, Ricky Osborn at Fitness Superstore Tunbridge, was absolutely fantastic. He guided us through the minefield of choice and helped us to buy an appropriate piece of equipment. We are still awaiting delivery but can’t wait to try it out. Thank you so much, Ricky, for superb advice and service. Penny & Mike Cook

I recently purchased a rowing machine from Fitness Superstore, and I’ve been genuinely impressed from start to finish. Leon was knowledgeable, patient, and took the time to explain different models without any pressure. This made it easy to choose a machine that suits my fitness level and long‑term goals.

Great quality item well packed and a speedy delivery its a 5 star review all day

Swift delivery easy ordering process plus great quality equipment at very low prices

Fast and easy. The website was easy to use, and I got next-day delivery. Very happy with the purchase.

This was the second order I have placed with Fitness Superstore Gloucester. I visited them earlier in the year to get some advice about setting up a home gym. They were absolutely brilliant, listening to what I wanted to do, and then advising me on everything from weights, to running machines and even flooring. It was all very relaxed, no pressure, no feeling I was being upsold, in fact I was advised on what I needed and also told when maybe something was more than I needed. As there was no pressure on the day, I was given some prices and options, and went home to think about it. A few days later I put the order in, and the whole transaction was really easy, from order, to payment, to delivery. It was also no trouble when I wanted to swap one piece of equipment late in the process - they just dealt with it for me with no hassle. Because of this great service, and because we have been really happy with the build quality of all the kit we ordered, we recently put in a second order, just for an exercise bike this time. I phoned up for some help distinguishing between a couple of models, and got the guidance I needed to make the choice. As with the previous time, order, payment and delivery was sorted out extremely efficiently, and I think I had the bike within 24hrs of initially phoning up. Really great service, helpful and approachable staff, we will be back if we need any more fitness equipment.

fantastic value. great product

Great products, good pricing speedy delivery and friendly service, what’s not to like. Highly recommended

Great customer service at Fitness Superstore - Julian gave great advice and offered a smooth sale. Would only say that the courier was not the best with a delivery slot that was just too wide. But for that, would have been 5 star.

Delivery on good quality product well impressed with service thanks

Excellent customer service. Great advice. The guys working in the Norwich store were very professional and knowledgeable. Jordan helped me choose the right piece of equipment for me, and it was really a far cry from the most expensive! The price was very competitive. My cross trainer was delivered the following day.
A very happy customer

The efficiency of the service and for the price , the product was very good. I definitely will be shopping there again.

Justin was very helpful and knowledgeable about the products.

Great service
I went in to buy a treadmill, I already knew what I wanted but Jack kindly showed me other options to make sure I was getting the right product for my needs .
Ordering was very quick and delivery was next day .
It Arrived exactly in the time slot I was given and by to very pleasant lads .
Great service thank you 👌

I have only good things to say about fitness superstore. I visited the showroom in Sheffield and was greeted by Justin who was friendly and a really fantastic help in identifying the best equipment for me and was very knowledgeable.

Fast delivery, item as expected.

Dealt with Aidan at N. London store.
Found him to be very helpful throughout the whole process of purchasing various items for my home gym.

Great shop and extremely helpful and patient staff.
Andy Redfern was knowledgeable and managed to meet our needs and a very professional way.
Availability to try several treadmills and understand the different settings in store.
We will definitely be back to get more equipment.

James at Fitness Superstore Manchester was absolutely outstanding. The VP of Supply Chain and I were in a serious pinch on a gym project because our suppliers were unable to provide the products we needed to complete the project on time. Being from the US and having a limited amount of time before I had to return home, we really needed someone who could move quickly and deliver on their word. James stepped up immediately. He ordered everything we needed and, more importantly, assured us that it would arrive before we had to leave. James went above and beyond to help us when we were in a difficult situation. His communication, urgency, and willingness to make things happen made a huge difference in helping us keep the project on track. Customer service like this is hard to find, and James truly represented what great service should look like. Thank you, James, for taking care of us and helping us get the job done! I would highly recommend James and the Fitness Superstore Manchester team.
-Major Brown

Delivered quickly a product as described. No issues.