Friendly and knowledgeable staff. I said what I was looking for and advice was given regarding which would be the best treadmill to meet my needs. I felt like a valued customer and James made sure I g... See more
Location
Switch locationThe Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA Manchester, Cheshire, GB
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See what reviewers are saying
My husband and I visited the store looking for some gym equipment and had a brilliant experience. We were helped by James, who was absolutely lovely, really knowledgeable and genuinely took the ti... See more
Company replied
I visited the Manchester store seeking advise on purchasing a new treadmill I dealt with James who was extremely helpful and offered me a great service. I have just placed my order with him today as a... See more
Company replied
Me and my family attended the store to obtain information on Treadmills. Lee Dean the sales adviser introduced himself, inviting us to have a look and use the machines in the store. He gave us ti... See more
Company replied
Company details
- Fitness Equipment Store
- Fitness and Nutrition Service
- Fitness Equipment Wholesaler
- Indoor Cycling
- Sporting Goods Store
About Fitness Superstore - Manchester
Written by the company
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
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Fitness Superstore
Written by the company
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Contact info
The Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA, Manchester, Cheshire, United Kingdom
- 0161 820 5921
4.9
Excellent
192 reviews
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Nordic running machine purchase
Dealt with James numerous times in buying equipment from fitness superstore great knowledge and customer service I wouldn’t go anywhere else for fitness equipment
First Class service
29 August 2026
Unprompted review
Friendly and knowledgeable staff
Friendly and knowledgeable staff. I said what I was looking for and advice was given regarding which would be the best treadmill to meet my needs. I felt like a valued customer and James made sure I got a great deal
31 August 2026
Unprompted review
Very friendly and helpful
James was very friendly and helpful. Really helped us get the perfect product for our family and at brilliant price. Will definitely be going back
30 August 2026
Unprompted review
James was very helpful and explained…
James was very helpful and explained the gym equipment in full detail. Very polite nice gentleman.
30 August 2026
Unprompted review
Treadmill purchase
James was great. Really helpful and knowledgable. Thank you
30 August 2026
Unprompted review
Brilliant service
Brilliant service. James at manchester was fantastic to deal with. I would highly recommend them.
30 August 2026
Unprompted review
Great store to try before you buy
Great store to try before you buy. James was really helpful
29 August 2026
Unprompted review
Very easy to deal with
Very easy to deal with. I knew what I wanted, spoke to the manager, agreed delivery date and placed the order. Exercise bike delivered as planned
27 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The efficiency of the service and for…
The efficiency of the service and for the price , the product was very good. I definitely will be shopping there again.
17 August 2026
Reply from Fitness Superstore - Manchester
Dear Bernadette,
We're delighted to hear you found our service efficient and the product very good for the price. We look forward to seeing you again!
Kind Regards
Fitness Superstore Trust Pilot Team
James at Fitness Superstore Manchester…
James at Fitness Superstore Manchester was absolutely outstanding. The VP of Supply Chain and I were in a serious pinch on a gym project because our suppliers were unable to provide the products we needed to complete the project on time. Being from the US and having a limited amount of time before I had to return home, we really needed someone who could move quickly and deliver on their word. James stepped up immediately. He ordered everything we needed and, more importantly, assured us that it would arrive before we had to leave. James went above and beyond to help us when we were in a difficult situation. His communication, urgency, and willingness to make things happen made a huge difference in helping us keep the project on track. Customer service like this is hard to find, and James truly represented what great service should look like. Thank you, James, for taking care of us and helping us get the job done! I would highly recommend James and the Fitness Superstore Manchester team.
-Major Brown
21 August 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Major Brown,
We are incredibly grateful for your wonderful feedback and are so pleased to hear about your positive experience. It truly means a lot to us that our team was able to assist you effectively, especially given your tight schedule and the challenges you faced with other suppliers. We understand how critical it was to secure the necessary items quickly to keep your project on track, and we are proud that our colleague demonstrated such exceptional commitment and urgency. We always aim to provide outstanding service, and knowing that we made such a significant difference for you is incredibly rewarding. Your kind words highlight the dedication we strive for in every interaction. Thank you for recognizing our efforts and for your strong recommendation.
Kind Regards
Fitness Superstore Trust Pilot Team
Helpful experience
Lee in the Manchester store was very helpful and talked us through the different equipment options and their features. He sent the quote through promptly and worked with us on the cost. Thanks again
24 August 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Grace Sampayo,
We're so pleased to hear that our team member in the Manchester store was helpful in discussing equipment options and features. We appreciate your positive feedback on the prompt quote and assistance with cost.
Kind Regards
Fitness Superstore Trust Pilot Team
I visited the Manchester store seeking…
I visited the Manchester store seeking advise on purchasing a new treadmill I dealt with James who was extremely helpful and offered me a great service. I have just placed my order with him today as a result of my customer experience with him. Thanks 🙏 🤗
18 August 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Joanne,
We're so pleased to hear about your positive experience at our Manchester store and the excellent service you received. It's wonderful that our team member was so helpful in assisting you with your treadmill purchase. Thank you for sharing your feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Friendly advice from James
Great advice from James as I worked to build out my home gym. Friendly, knowledgeable and efficient. Equipment was kept and stored until the work was done on the gym ready for delivery.
24 August 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Neil,
We're delighted to hear about your positive experience and the great advice you received while building your home gym. We appreciate your kind words about our team member's knowledge and efficiency, and that your equipment was stored until ready for delivery.
Kind Regards
Fitness Superstore Trust Pilot Team
Fantastic service from James! ⭐⭐⭐⭐⭐
My husband and I visited the store looking for some gym equipment and had a brilliant experience. We were helped by James, who was absolutely lovely, really knowledgeable and genuinely took the time to talk us through the different options and help us work out what would suit us best.
There was no pressure at all, just really friendly and helpful advice, and James was more than happy to answer all of our questions. It made such a difference being able to see the equipment in person and have everything properly explained to us.
Fantastic customer service and a really positive experience. We’ll definitely be back when we need anything else for our home gym. Would 100% recommend!
21 August 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Shelby,
We're so pleased to hear you had such a brilliant experience finding gym equipment! It's wonderful to know our team member provided knowledgeable, friendly, and helpful advice without any pressure. We're glad seeing the equipment in person and having everything explained made a difference. We look forward to welcoming you back!
Kind Regards
Fitness Superstore Trust Pilot Team
Reply from Fitness Superstore - Manchester
Dear Mark and Julie,
We are delighted to hear that you had such a great experience with us. It's wonderful to know that our staff were friendly and knowledgeable.
Kind Regards
Fitness Superstore Trust Pilot Team
Great advice from James
Great advice from James, he was very pleasant and easy to deal with. Easy purchase of our Nordictrack x24 bike
18 August 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear David,
We're happy to hear that our team provided great advice and made your purchase easy! We appreciate your kind words and are glad you're enjoying your new bike.
Kind Regards
Fitness Superstore Trust Pilot Team
BH Treadmill from Fitness Superstore
We have bought a set of BH Treadmill from Fitness Superstore Manchester branch, Lee provided a professional advice to us to select the right product. Thank very much for his patience in us!
4 August 2026
Reply from Fitness Superstore - Manchester
Dear Sam Y,
We're delighted to hear about your positive experience at our Manchester branch. We appreciate your kind words about the professional advice and patience you received while selecting your product.
Kind Regards
Fitness Superstore Trust Pilot Team
What a great well informed purchase
What a great well informed
Experience, James provided great advice and knowledge
15 August 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Mike ,
We are delighted to hear you received a great and well-informed experience. We truly appreciate your positive feedback and are glad that our team member provided great advice and knowledge.
Kind Regards
Fitness Superstore Trust Pilot Team
Great service and superb price. Wouldn’t go anywhere else
The purchase was easy and competitively priced. Great service - always reliable
6 August 2026
Reply from Fitness Superstore - Manchester
Dear Ian,
We're so pleased to hear that your purchase was easy and that you found our pricing competitive. Thank you for acknowledging our reliable service!
Kind Regards
Fitness Superstore Trust Pilot Team
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