Third time using this company, all staff are helpful, efficient, not push or sales-y at all make you feel really comfortable and always get the best price. Great delivery, easy to book in collections... See more
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Review summary
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I had Nick (Tynan) looking after me. He was excellent from start to finish ensuring I was kept in the loop at every stage and making sure everything went smoothly. Even following hold ups in the p... See more
Exceptional seamless service from start to finish. The staff were so helpful answering any questions or concerns put to them. The processes were straight forward and we received our new car within... See more
So let me start by saying I knew nothing about First Vehicle Leasing until being introduced by my partner. At first I had to do a little bit of research before deciding to take the plunge. I was conta... See more
Company details
About First Vehicle Leasing
Written by the company
With over 20 years experience - whether it's for business or personal use, we will tailor a low cost and flexible car leasing package that is just right for you and your budget!
We've made a cheap car lease easy and accessible to everyone, visit our web site and see for yourself just how competitive we are.
Our budget-based search facility makes hunting down the most competitive lease deals simply child's play - just select your budget price-range and there you have it - you won't find a better price anywhere! And you can get a direct price by using our instant quotation facility - nothing could be simpler.
Best UK Car Leasing Deals for Personal and Business contracts
Written by the company
- Promise 1: The best deal.
- A great deal. We negotiate with manufacturers and dealers daily to secure vehicles at prices others simply can't match. Try us.
- Promise 2: The best service.
- We know cars, and we have a large team of experts at the end of the phone ready to help you, with an average of over ten years of experience.
- Promise 3: No sales pressure.
- We recognise that an enquiry is just that. It is not an invitation to harass you with phone calls or 'buy now' emails. We don't need to push people into doing business with us. We have been in business since 1999 because we respect our customers' privacy.
Contact info
Enterprise House, Drumpellier Business Park, Glasgow Road, ML5 1EL, Coatbridge, United Kingdom
- 0800 298 2030
- crm@fvl.co.uk
- www.firstvehicleleasing.co.uk
4.7
Excellent
827 reviews
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Replied to 92% of negative reviews
Typically replies within 24 hours
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Incredible service and Ross has been amazing
This is the first time we have needed a car having lived in London for many years and as it is all so new, we decided to lease. The industry is a bit if a minefield and I luckily managed ti stumble across 'First Vehicle Leasing' through a Google search.
After submitting my enquiry, our contact Ross Longmuir contacted me immediately, firstly via phone and then via email. As this was our first time, we had a A LOT of questions about the process, how everything worked and things we should/shouldn't look out for.
Ross has been ABSOLUTELY INCREDIBLE - he answered all of our questions extremely promptly and put us at ease going through this process for the first time.
Ross helped with the car spec, pros &cons of various things, what to expect on delivery, the different colour options available & associated costs and what to expect through the process from him & his team. He even recommended a good place to buy car mats. Once we had chosen the car, Ross gave me a 15 minute phone call to finalise everything and answer remaining questions.
Since receiving the car, Ross has checked in with us and is also following up with the dealer and resolving an issue with the delivery process. He has continued to offer his services throughout and I have no doubt he will always be on hand to help.
His colleagues in the customer service team, namely, Shannon, Cheryl and Leeanne were also extremely helpful and prompt at responding.
I couldn't recommend FVL anymore highly and have already sent their details to a family member ahead of their next car lease.
8 November 2025
Helpful and courteous service. Good follow up and kept me informed of progress.
Helpful and courteous service
5 November 2025
Great communication and great service
Great communication and great service, always updated and informed of each step when leasing a new car.
13 October 2025
Unprompted review
Great, professional and knowledgeable
Such a great experience with my recent upgrade, the transition was very smooth and the helpful advice and help from Peter who helped me choose my latest vehicle and it turned out to be a very good choice!
The delivery was on time and the communication between myself and FBL was great and if I ever had any questions I had no hesitation in phoning to ask, would definitely recommend.
22 October 2025
Tickled pink
Driver extremely helpful and explained all aspects of all the
instruments and devices
29 October 2025
Second vehicle with FVL
Second vehicle with FVL. Peter went the extra mile to find the right deal for me. Extremely satisfied.
31 October 2025
Peter Sherry was a pleasure to deal…
Peter Sherry was a pleasure to deal with. He was very polite, professional and excellent communication skills. I feel Peter is a credit to the business and I will certainly be contacting him again when I change my car
kind regards
Lisa Suddes
29 October 2025
Great Customer Service/Engaged throughout
Great level of customer care.
Fully engaged throughout the lifecycle - from quotation, order, payment setup, delivery and post-delivery courtesy calls.
Great!
26 October 2025
FVL ,so easy to deal with…
I found First Vehicle Leasing so positive to deal with. At the outset of my enquiry about vehicle leasing they were forthcoming with information that aided my decision to go with them for my first vehicle lease, and at a very competitive price. I would highly recommend FVL.
22 October 2025
5 Star Service
Professional with great communication making the whole procedure from start to finish seamless
25 October 2025
Fast and efficient to get the car to…
Fast and efficient to get the car to me. Always kept up to date.
22 October 2025
Very Impressed
I have recently sorted a lease deal out through FVL and the process was made very simple. Firstly Ross was sure to help me get the right car and went through everything in detail to make sure i understood everyhring i needed too. Then I had the pleasure of dealing with Leanne who again went above and beyond to ensure everything went a smooth as possible. All in all a good experience.
25 October 2025
Chris dealt with my vehicle
Chris dealt with my vehicle. Was all done really fast and efficiently. Used for every car I’ve had and always been great.
14 October 2025
Unprompted review
Quick responses, Very attentive
Quick responses. The people that dealt with my deal were attentive! Very happy
17 October 2025
Wonderful service
My third car with FVL and once again I was totally satisfied with the service I received from all the staff I dealt with. Chris was my first contact and he couldn’t have been more helpful, went above and beyond, made the full process an enjoyable experience.
14 October 2025
Unprompted review
Really efficient with communication
Really efficient with communication , would recommend, great service
17 October 2025
Unprompted review
Great service from start to finish
Great service from start to finish. Helpful service finding a vehicle just right for me & great communication when arranging delivery. The car arrived in good time & in perfect condition thank you to all involved at FVL👍🏽
9 October 2025
Unprompted review
Great company to deal with from the start…
Great company to deal with from start to finish in securing a great car deal. Ross went above and beyond which was very much appreciated 👍
15 October 2025
Unprompted review
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