First Tech - Premier Rewards Banking Reviews 

Samantha has exceptional service standards!

We have worked with Eric Pseat for many years as our Premier Financial Representative. He has always been willing to help with prompt, courteous and thorough service. He goes above and beyond, We appreciate him and recommend First Tech Credit Union as a great place to do banking with.

Christopher Ray is one of the reasons I stay with First tech. He’s always just a phone call away. Whether I need some remote banking at 4:59pm or a sit down meeting at our local branch, he is on it. 6 stars!

Hashim Hunaidi was very helpful with suggestions for our financial situation. He patiently answered my many questions. DM

Eileen Alvarez has been my service representative and she’s been wonderful and responsive to my financial questions.

excellent personalized and bespoke customer support from the first tech team in every department. Easy breezy car loan support from start to finish.

We are very happy with First Tech. We've been working with Samantha Martin and she has been very patient, listened to our requests, and she's offered great options for us based on our needs. She's been proactive in letting us know about upcoming changes which might impact us in the future. We've been working with Samantha and First Tech for decades and we are really happy with their technology, people, and service.

I've had the pleasure of working with Eric Pseat in Premium Banking for several years and just LOVE the personalized financial consulting and support he provides. Eric makes important financial decisions easy to evaluate and execute.

I’ve been with First Tech’s Premier Services for 8 years now and Samantha Martin has been my representative for this entire time. She has been fantastic. She is super quick to respond to any questions I have and has helped me with a lot of different things over the years: wiring funds, setting up a new 1st Tech credit card and getting the right limit put in place, dealing with a fraud issue on the card, setting up a high interest savings account and so much more. 

I can’t say enough good things about First Tech’s Premier Services program and Sam - they really are excellent!

I am a customer of the First Tech Federal Credit Union in Washington state and I have had the pleasure to work with Ms. Ranu Lamba in the past year. I am delighted not only by the overall service of the union but also by her. She's prompt in answering my questions and addressing my needs.

I appreciate the proactive approach that Ranu Lamba apply to me as a customer of the bank. She will reach out when she notices something I need to pay attention to, which I find extremely useful.

First Tech gave me credit when I moved with my family to the USA the first time, without credit history.
Since then, I always got the best professional support in all my financial decisions throughout the years, providing proactive suggestions and on-demand consultancy.
I feel like being part of a family here, with the best technical support in a warm environment.

Ranu is my personal banker at the First Tech Credit Union and she is always looking out to find the best promotion the bank offers for me.
Visiting her at the bank is always a pleasure.

All the staff at First Tech were tremendous and gave me lots of good advice, setting up all my accounts as appropriate. Mitzi Macias Barahona was particularly generous in sharing her extensive knowledge and providing financial advice to my personal situation. Also Kimberly and Noah were super helpful and friendly. First Tech has been an excellent credit union to do business with.

My wife and I have been with First Tech Federal Credit Union for +40 years, and over that time we’ve come to value their comprehensive financial services and their professional and customer-focused staff. Most notably for the last ~5 years, we’ve enjoyed the benefits of their concierge First Tech Premier Rewards Banking, thanks to Benny Mirsan. Benny has been our prompt, trusted, and always insightful guide in making the most of First Tech’s wide-ranging services and planning our financial future.

My past personal experience and expectations with bankers, and banking in general, has felt impersonal and cold. Eileen Alvarez at FT has changed all that for me. For the first time in many years, I actually had a conversation with a financial representative that was clearly with a person that had my best interests in mind and truly listened to what I wanted for my immediate needs.

Hong Vo, my personal banker, looks after my interests and helps by giving me various options that I could consider. Overall, the Palo Alto Branch is EXCELLENT! In particular, Amjad Marri and Behar the branch manager have gone out of their way to support my interests. Actually, everyone I’ve met has been friendly, interested in what is going on in my life, and have called me to remind that action is required. The products are also excellent. I tell everyone I know to switch to First Tech if they mention irritation with their current bank.

Taaniya Padda, my Premier Rewards Representative, is always looking out for my best interests. I can count on her to have the latest information, for answering all my questions, and for helping me to accomplish things over the phone which would normally require a trip to a physical branch. I couldn't be more pleased.

I have been working with Emilee Gutierrez for several years now. She is a pleasure to work with, knowledgeable, thoughtful, timely, and pleasant. I recommend her highly.

I've been working with Samantha; she's been very helpful, providing many insightful advice.