Finder Reviews 

362
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of navigating the website and app to find financial information and compare offers. Many appreciate the smooth and straightforward process for various services, from comparing loans to finding banking options, often leading to positive and hassle-free outcomes. Reviewers also value the comprehensive and unbiased information provided, which helps them make informed decisions and discover new opportunities. However, some customers were dissatisfied with reward programs, experiencing issues with eligibility and feeling that their efforts were not recognized. A few people also found the initial experience a bit confusing, though they felt it would become clearer with continued use.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many new users expressing satisfaction with... See more

Website

People report positive experiences with the website, praising its ease of navigation and the comprehensive,... See more

Service

Customers had positive experiences with service, finding it excellent, easy to navigate, and very helpful.... See more

Application

Users describe positive interactions with the app, with many new users expressing satisfaction upon... See more

Product

Customers consistently note positive experiences with the product, highlighting it as a great platform for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Company Barclays has always been one I feel I can trust and if necessary communicate in simple terms. Been with them for 20 yrs ( estimate) and have had no issues where they weren't sorted very quick.... See more

Rated 4 out of 5 stars

So far, its great! Lots of deals and promos for financial products that can earn you some extra money. Wouldn't you love it if you were to open an account somewhere, earn rewards from Finder and you... See more

Company replied

Rated 4 out of 5 stars

I found that this website helped me understand financial information easily and with the least amount of frustration as it could possibly be.

Company replied


Company details

  1. Money & Insurance

Written by the company

We understand that making everyday life decisions such as finding a credit card, buying a home and getting insurance can be daunting. That’s why we’re here. Our goal is to help you navigate those complex decisions by making them less of a chore (and hopefully less of a bore, too!).


Contact info

4.2

Great

TrustScore 4 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(362)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finder is a God send

I just recently had to close one of my cards, due to fradulant charges.
And I tried to replace it myself, applying to multiple places online. I did not get approved, because I have an outstanding bill to a cell contract, I have been not been able to pay it, being a single mom of three, I would rather buy food, diapers and essentials, as I am not working.
After spending so many hours applying for a credit card after credit card, to no avail, I was about to give up, when I ran into the Finder site.
I was asked to answer a few questions and wait patiently for Finder to find suitable branches that took people with a not so good credit.
And when it was done, not even a minute later, I saw a bunch of places that would take me as a client, I did apply to those branches, just not for the right cards.
The first one I applied for, took me right away, I'm just waiting for my card to come in now, and that card will help build up my less than perfect credit.
Thank you Finder, you were a God send!

21 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi Eva,

We're happy to hear that you're finding our platform useful! Our goal is to help you navigate the world of personal finance with ease, whether that's finding the perfect credit card or accessing exclusive rewards to earn some extra cash.

Thank you for being a part of the Finder community!

Sincerely,
Astrid at Finder

Rated 5 out of 5 stars

Finder.com

Finder.com: Peace of Mind with Credit Monitoring

I've been using Finder.com's credit monitoring service for over a year now, and I'm so glad I did. The app is easy to use and provides regular updates on my credit file. Every time I receive an email alert, I feel a sense of relief knowing that my credit score hasn't changed. It's like having an extra layer of protection for my financial health.
I especially appreciate the detailed reports that break down my credit score and provide tips on how to improve it. This has helped me make informed decisions about my finances and take steps to maintain a strong credit history.
I highly recommend Finder.com's credit monitoring service to anyone who wants to keep an eye on their credit file and protect themselves from identity theft.

22 November 2023
Unprompted review
Finder logo

Reply from Finder

Hi Steph,

We're happy to hear that you're finding our platform helpful and easy to use! Our goal is to help you navigate the world of personal finance with ease. Thank you for being a part of the Finder community!

Sincerely,
Astrid at Finder

Rated 1 out of 5 stars

Every loan company I have attempted…

Every loan company I have attempted that say that they are viewing credit differently than most others and they have ability to approve for poor credit have never done so in my experience and waste time of those of us in the lower rung of society by getting hopes up just to bulldoze it away as end result. Typical and insulting I would say.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Clean crisp text.

13 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi William,

Thank you so much for your fantastic 5-star rating of Finder! We truly appreciate your support and are thrilled to hear that you’re enjoying our service. Your feedback motivates us to continue providing the best experience possible.

If you ever need assistance with comparing your options, feel free to reach out—Finder is always here to support you. We can't wait to welcome you back to Finder.com soon!



Sincerely,
May at Finder

Rated 5 out of 5 stars

Great compasison site for Australians.

There is a lot of useful comparison info for Australians.

15 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi Alex,

Thank you for your wonderful review! We’re thrilled to hear that you found our comparison information helpful. We’re committed to providing timely and reliable resources to assist with financial decisions, and your feedback truly means a lot to us. Don't hesitate to reach out if you have any questions or concerns.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Wh what makes your experience great so afford what is your PIN size to Pinterestat makes your experience great that…

What makes your experience great that it is a credit builder in everywhere that you are you can use your credit builder or where it consumed to use your credit builder it's as interesting what is provide and what is previous subscription of subscribe to your answer of transfer credit builder or answer to transcriptions in the belief of answer review and answer more about the guideline of your opportunity some more interest of what is it that you're increased management show on your credit builder trustpilt I have an interest of idea to something meeting me or meeting you in the production of increment of your reply

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Such a great tool

Such a great tool. Easy to use and exactly what I needed !

12 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi M.F.,

Thank you for your wonderful review! We're thrilled to hear that your experience with Finder was seamless and that we were able to meet your needs. Your feedback is incredibly valuable to us. If you ever need assistance in the future, we're always here to help.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Great experience

Great experience . Perfectly informative.

9 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi Soheil,

Thanks for the high praise! We're thrilled to hear that you're finding the Finder platform so informative!

Sincerely,
Astrid at Finder

Rated 3 out of 5 stars

I found finer helpful

9 November 2024
Unprompted review
Finder logo

Reply from Finder

Hi Desirae,

Thank you for your feedback! We're delighted to hear that you found Finder helpful. If there's anything else we can assist you with or if you have any suggestions for improving our website, we'd love to hear from you.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Finder has been incredibly helpful to…

Finder has been incredibly helpful to me.
This is a great website that I would suggest to anyone.

28 October 2024
Unprompted review
Finder logo

Reply from Finder

Hi there,

Thanks for the high praise! We're thrilled to hear that you're finding the Finder platform so helpful!

Sincerely,
Astrid at Finder

Rated 2 out of 5 stars

Wanted to ask a question about a recent…

Wanted to ask a question about a recent experience I had with the company but ended up waiting for days for an answer, waited and waited I finally gave up I don't think I will use their services ever again, wasn't impressed for a first time user not cool guys, so sorry this had to happen by ad a lot of faith in your buisness

7 October 2024
Unprompted review
Finder logo

Reply from Finder

Hi Marilyn,

Thanks for taking the time to share your review. We're really sorry to hear about your experience and that you didn’t receive the timely support you deserved. That’s not the level of service we aim to provide for our valued users.

We truly appreciate your feedback and would love the opportunity to make things right. If you're open to it, please reach out to us at help-ca@finder.com, and we’ll do our best to assist you as soon as possible.

Again, we apologize for the inconvenience and appreciate your support.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Evrything its perfect recomeded for…

Evrything its perfect recomeded for evrybody for Famyly for children Evrything its perfect thank you Trust Pilot I trust you keep like this..⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

26 September 2024
Unprompted review
Finder logo

Reply from Finder

Thank you so much for your glowing review, Viorel!

We're thrilled to hear that you find everything perfect and that our service is recommended for families and children. Your trust in us means a lot, and we appreciate your support on Finder. We look forward to continuing to provide you with excellent experiences to help you make an informed decision. Can't wait to see you visiting Finder again soon!


Sincerely,
May at Finder

Rated 4 out of 5 stars

I like dealing with Monument

I like dealing with Monument, good customer service.

12 September 2024
Unprompted review
Finder logo

Reply from Finder

Hi Eamon,

Thank you for your positive review! We're pleased to hear you found a financial product that suits your needs. Our goal is to make comparing financial products easy and hassle-free, so don’t hesitate to use Finder again whenever you need.

Sincerely,
Anndy at Finder

Rated 1 out of 5 stars

Absolutely inaccurate!!!!

I have found the 99.9% of the information I have gotten from her is worthless and inaccurate information. I definitely would not recommend trusting anything she says.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Lots of excellent offers for phone…

Lots of excellent offers for phone plans. Finder is the best search engine ever.

13 January 2024
Unprompted review
Finder logo

Reply from Finder

Hi Matthew,

Thank you so much for your fantastic 5-star rating of Finder! We apologise for the delay in our response, as we have just recently come across your review from January 2024. We appreciate your patience and are excited to connect with you now.

We’re thrilled to hear that you found excellent phone plan offers through our platform! Our team works diligently to provide a comprehensive comparison of various options available, ensuring that you can easily find a plan that best suits your needs and budget. It’s wonderful to know that you consider Finder the best search engine for these kinds of services. We strive to make the search process as straightforward and user-friendly as possible, so your feedback confirms that we are on the right track.

Please feel free to visit Finder again anytime!


Sincerely,
May at Finder

Rated 5 out of 5 stars

Very helpful...

Very helpful...

10 January 2024
Unprompted review
Finder logo

Reply from Finder

Hi Shauni,

Thank you so much for your fantastic 5-star rating! We’re delighted to hear that you found our service very helpful. It’s wonderful to know that our efforts to provide timely and effective assistance have met your expectations. We strive to create a positive experience for all our customers, and feedback like yours motivates us to keep improving.

Looking forward for you to visit Finder again soon!


Sincerely,
May at Finder

Rated 1 out of 5 stars

I don't trust Finder.com

Finder.com website has lost my trust after trying a couple of your recommendations only to be extremely disappointed. I had thought it was legit and quality because of Romana King but no so based on my experience.

Finder.com reviewed and had good things to say about a number of online lending websites including the two below. But my experience was terrible.

LoansCanada: I thought I was going to get multiple options from auto lenders because I have good income and excellent credit. Instead, I only received ONE referral to a predatory lender charging 20%+++, and some other useless lenders offering $250 loan. A total waste of my time. Now I have to deal with that predatory lender calling/texting me and to tell them to delete all my info. Also, they said a local dealer would be calling me. I don't want to hear from a local dealer, I wanted loan options to use at any dealer or private sale. They also encouraged me to sign up to some credit reporting service, where if I wanted it, I had to click a box to receive more marketing from 3rd parties. I closed the browser tab.

Carfast: I get an email from Approval Genie which is confusing because I applied to Carfast. At the end of the pre-approval request process, I see this message: "Thank you for trusting LendingArch to help find an affordable vehicle for you." Who the heck is LendingArch? Then I see a message "We have matched you with one of our dealership partners and you should be getting a call shortly to discuss your available options." What do they mean a dealership? I thought I was getting info on what loans I could get pre-approved for, not getting a call from a car dealership. Their website says "We let you compare multiple lenders anywhere in the Canada." which is BS. Then I'm being prompted to sign up to yet another service for some credit score trial offer service. What the hell is all of this? This is a big mess causing confusion and an erosion of trust and that's within minutes of trying their service for the first time!

Based on my experience, Finder.com is ruining its reputation by recommending these crap services.
So at the end of this online ordeal and circus, I am left no further ahead trying to get an auto loan pre-approval. What a farce!

20 December 2023
Unprompted review
Rated 3 out of 5 stars

Recently decided to see what this…

Recently decided to see what this particular site could do for me. Turns out not too much. 😕 Not going to lambast it but I know of similar sites with a similar premise. Maybe another time.

14 December 2023
Unprompted review

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