Finder Reviews 

368
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers had a great experience with this company. Customers consistently find the platform, whether app or website, to be user-friendly, easy to navigate, and highly helpful for comparing various financial products and services. Many appreciate the clear, comprehensive information provided, making decision-making straightforward and saving time. People frequently highlight the abundance of deals, promotions, and cash bonuses available, helping them find financially rewarding opportunities. However, some customers also noted issues with promotions, where promised gift cards or rewards were not received, or they were deemed ineligible.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform easy to use and... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and recommending it for its... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, fast, and... See more

Application

Consumers find the app to be positive, with many new users expressing satisfaction upon discovering it.... See more

Product

Users describe positive interactions with the product, highlighting the platform as a great resource for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Company Barclays has always been one I feel I can trust and if necessary communicate in simple terms. Been with them for 20 yrs ( estimate) and have had no issues where they weren't sorted very quick.... See more

Rated 4 out of 5 stars

So far, its great! Lots of deals and promos for financial products that can earn you some extra money. Wouldn't you love it if you were to open an account somewhere, earn rewards from Finder and you... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

We understand that making everyday life decisions such as finding a credit card, buying a home and getting insurance can be daunting. That’s why we’re here. Our goal is to help you navigate those complex decisions by making them less of a chore (and hopefully less of a bore, too!).


Contact info

4.0

Great

TrustScore 4 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(368)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely inaccurate!!!!

I have found the 99.9% of the information I have gotten from her is worthless and inaccurate information. I definitely would not recommend trusting anything she says.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Lots of excellent offers for phone…

Lots of excellent offers for phone plans. Finder is the best search engine ever.

13 January 2024
Unprompted review
Finder logo

Reply from Finder

Hi Matthew,

Thank you so much for your fantastic 5-star rating of Finder! We apologise for the delay in our response, as we have just recently come across your review from January 2024. We appreciate your patience and are excited to connect with you now.

We’re thrilled to hear that you found excellent phone plan offers through our platform! Our team works diligently to provide a comprehensive comparison of various options available, ensuring that you can easily find a plan that best suits your needs and budget. It’s wonderful to know that you consider Finder the best search engine for these kinds of services. We strive to make the search process as straightforward and user-friendly as possible, so your feedback confirms that we are on the right track.

Please feel free to visit Finder again anytime!


Sincerely,
May at Finder

Rated 5 out of 5 stars

Very helpful...

Very helpful...

10 January 2024
Unprompted review
Finder logo

Reply from Finder

Hi Shauni,

Thank you so much for your fantastic 5-star rating! We’re delighted to hear that you found our service very helpful. It’s wonderful to know that our efforts to provide timely and effective assistance have met your expectations. We strive to create a positive experience for all our customers, and feedback like yours motivates us to keep improving.

Looking forward for you to visit Finder again soon!


Sincerely,
May at Finder

Rated 1 out of 5 stars

I don't trust Finder.com

Finder.com website has lost my trust after trying a couple of your recommendations only to be extremely disappointed. I had thought it was legit and quality because of Romana King but no so based on my experience.

Finder.com reviewed and had good things to say about a number of online lending websites including the two below. But my experience was terrible.

LoansCanada: I thought I was going to get multiple options from auto lenders because I have good income and excellent credit. Instead, I only received ONE referral to a predatory lender charging 20%+++, and some other useless lenders offering $250 loan. A total waste of my time. Now I have to deal with that predatory lender calling/texting me and to tell them to delete all my info. Also, they said a local dealer would be calling me. I don't want to hear from a local dealer, I wanted loan options to use at any dealer or private sale. They also encouraged me to sign up to some credit reporting service, where if I wanted it, I had to click a box to receive more marketing from 3rd parties. I closed the browser tab.

Carfast: I get an email from Approval Genie which is confusing because I applied to Carfast. At the end of the pre-approval request process, I see this message: "Thank you for trusting LendingArch to help find an affordable vehicle for you." Who the heck is LendingArch? Then I see a message "We have matched you with one of our dealership partners and you should be getting a call shortly to discuss your available options." What do they mean a dealership? I thought I was getting info on what loans I could get pre-approved for, not getting a call from a car dealership. Their website says "We let you compare multiple lenders anywhere in the Canada." which is BS. Then I'm being prompted to sign up to yet another service for some credit score trial offer service. What the hell is all of this? This is a big mess causing confusion and an erosion of trust and that's within minutes of trying their service for the first time!

Based on my experience, Finder.com is ruining its reputation by recommending these crap services.
So at the end of this online ordeal and circus, I am left no further ahead trying to get an auto loan pre-approval. What a farce!

20 December 2023
Unprompted review
Rated 3 out of 5 stars

Recently decided to see what this…

Recently decided to see what this particular site could do for me. Turns out not too much. 😕 Not going to lambast it but I know of similar sites with a similar premise. Maybe another time.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Perfect interface

Incredibly useful information, combined with a smooth website made comparing car insurance quotes a delightful experience!

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing comparison

I found the comparison tool very easy to use and the results are set out in a simple, easy to understand way. I saved myself 200 pounds.

10 September 2023
Unprompted review
Rated 5 out of 5 stars

Easy comparison service for investment providers

I came across Finder while researching on investment platforms, and to my surprise, Finder helped me narrow down my search and provided me with enough information to make an informed decision on which investment provider is the best to go with. Would use Finder again in future for other services. Highly recommend.

17 August 2023
Unprompted review

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