FightstorePRO Reviews 382

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Perfect experience as always from these guys. Item exceeded my expectations very high quality and fits in everything I need it too. I can get 2 pairs of boxing gloves, MMA gear including shin gua... See more

Rated 5 out of 5 stars

Excellent quality gear! I’ve bought gloves and pads from this store and have been really impressed with the durability and comfort. My students have also picked up gloves and shin guards, and the feed... See more

Company replied

Rated 1 out of 5 stars

Absolutely dreadful experience! No communication from the seller whatsoever. avoid this company at any cost! Ordered over 2 weeks ago and I haven’t received my order yet! The tracking link not working... See more

Rated 5 out of 5 stars

Lovely high-quality bag, well wrapped and fast delivery. Cannot ask for more. I ordered a pre-filled 6ft boxing bag as I literally hate filling these bags for myself as you can never get the filling u... See more

Company replied

Company details

  1. Sportswear Store
  2. Mixed Martial Arts Club

Written by the company

Fightstore Pro is the UK's best place to find Boxing, MMA, BJJ, Muay Thai and Kickboxing equipment from the world's best brands.The UK's #1 MMA Shop. Buy online or call our Sales Team on 0191 435 3624


Contact info

4.1

Great

TrustScore 4 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They had sold the bag i bought well…

They had sold the bag i bought well company that they buy bulk am sure from had sold last one and they had went out there way to phone to say there isnt any in stock and replaced mine with and another bag of the same kind just different brand and got it too me the friday the same week of the phone call which was tuesday 5th May will shop again

29 April 2026
FightstorePRO logo

Reply from FightstorePRO

thank you Liam

Rated 1 out of 5 stars

Ordered on the 3rd March

Ordered on the 3rd March. Haven’t had any update on my order whatsoever, regardless of the 2 emails I have sent to confirm if all is ok. Very poor service, avoid.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

great company no problems with…

great company no problems with communicating with them when i needed help with my order gave a discount code to me for the mix up great store and people recommended for all fighters looking for kit

2 February 2026
FightstorePRO logo

Reply from FightstorePRO

Thank you Joe!

Rated 1 out of 5 stars

Have not yet received was bought on…

Have not yet received was bought on 20th of January and I’m getting emails about how I would rate the purchase

23 January 2026
FightstorePRO logo

Reply from FightstorePRO

Sorry to hear this John. as discussed the mix up with the dispatch of the heavy bag was resolved and hopefully you are enjoying your product now received and the discount % refunded for your trouble.

Rated 1 out of 5 stars

NO Response for 20 days!

We made an large order and got no notification since 20 days- now we canceled the order via paypal-good we paid with paypal ! dont buy here !

22 January 2026
Unprompted review
FightstorePRO logo

Reply from FightstorePRO

Hi Pascal. Due to the large heavy item ordered and then needing to be shipped from the UK to your location in Austria we tried to contact you many times to update on the challenges this presented. You then cancelled your order before this could be arranged as is your right to do so.
We are happy you have been fully refunded.

Rated 5 out of 5 stars

Great service

Great service - even got a hand getting the bag carried to the car 10/10

10 January 2026
FightstorePRO logo

Reply from FightstorePRO

Thank you Carl.
You are most welcome.

Rated 5 out of 5 stars

Lovely high-quality bag

Lovely high-quality bag, well wrapped and fast delivery. Cannot ask for more. I ordered a pre-filled 6ft boxing bag as I literally hate filling these bags for myself as you can never get the filling uniform and you always end up hurting your knuckles when you punch that bag from the clothing rags inside. I am so pleased I did as this is perfect. It is very high quality bag.

10 October 2025
FightstorePRO logo

Reply from FightstorePRO

Thank you Anthony. These are notoriously difficult to ship due to the size and weight so we are glad it was all received and is up to standard!

Rated 5 out of 5 stars

Great thanks

Prompt delivery, Exactly what we wanted, thank you

17 September 2025
FightstorePRO logo

Reply from FightstorePRO

Thanks Deborah, appreciate the time you've taken to leave this note!

Rated 1 out of 5 stars

I placed an order with Fightstore Pro…

I placed an order with Fightstore Pro on 12 March 2025 for £680 of custom Muay Thai shorts, with a promised delivery time of 6–8 weeks. What I got instead was over 5 months of excuses, ignored calls, and empty apologies.

By mid-August — more than 150 days later — I still had no product. It was only after I sent a formal legal demand that the company finally promised to deliver and offered 20 extra shorts as compensation. Even then, they missed the agreed deadline of 31 August, and pushed the date back yet again.

This has been an appalling experience: unreliable, unprofessional, and completely dismissive of customers once they have your money. The only way I got any movement on my order was by threatening legal action.

❌ Based on my experience, I would strongly advise against using Fightstore Pro.

12 March 2025
Unprompted review
FightstorePRO logo

Reply from FightstorePRO

We have investigated what occurred here and have taken your criticisms seriously as a company.

The first thing to note is this was a B2B review and that Fightstorepro primarily deals with DTC (Or direct to consumer) so for the vast majority of readers this is not relevant to them however this review is still valid and we are taking it seriously.

The next point would be this is not a common situation, in fact since the time of this review we have stopped all custom orders for small club clients due to the complexities involved outweighing the benefits of offering the service.

I'm genuinely saddened to hear of this experience however it appears this was a complete breakdown of communications between yourself and our sales man who handled the order. He has since accepted his part in why this went wrong.

It is worth noting that 98% of items sold at Fightstorepro are stocked items which are shipped within 48 hours of receiving the order, often sooner. Evidenced by the massive amount of positive reviews here on Trustpilot.

This was a custom apparel order which involved a design process, manufacture and international shipping. All things which are subject to changes, delays and unfortunately sometimes miscommunication and misunderstandings.

In terms of the legal demand, Yes, you sent a email demanding your goods within 14 days as is your right to do so, as you know, by that time the order was already placed and in production but was as you state now much later than originally anticipated. I will here mention, that whilst standard times for such a deal would be quoted at between 6 to 12 weeks, this is always subject to potential delays.

However, we agreed an amicable solution and you do in fact note the mention here of a compensation of an extra 20 units which was accepted.

You also note that these 20 units were delivered and whilst we appreciate this was not within the 14 days, it was in actual fact only 4 days later including two weekends. The tracking was shared at the time.

I note for readers that the 20 units given as compensation, done out of goodwill, sold at an average retail value would be over the total sum of £680 you mention which means you effectively received your full order for free.

Whilst we accept this is not the service standard we'd wish to operate with, I feel it's fair to mention we took measures to both rectify and go beyond that.

It seems somewhat less than charitable for you to then come and state what has been said here when many companies would not have gone above and beyond what was required by law, whereas we did.

Rated 5 out of 5 stars

Had a great experience today

Had a great experience today, buying new gloves for my son. The knowledge conveyed by the guys re the products and their suitability for my son’s needs was nothing short of amazing.

We will definitely be back…

20 September 2025
Unprompted review
FightstorePRO logo

Reply from FightstorePRO

Thanks so much for writing this review. We are really glad you had a great experience and that is what we are committed to delivering.

Rated 5 out of 5 stars

Definite recommend, expert advice, great gear selection

My coach recommended fightstore a few years ago, and they've never disappointed. They've been my go-to for training gear, being able to try some of it before I buy, being able to get sizing tips on BJJ Gi's especially for someone with an awkward size. Definite recommend.

11 August 2025
Unprompted review
FightstorePRO logo

Reply from FightstorePRO

Thanks for your review we read them all and really appreciate you taking the time to write this up

Rated 5 out of 5 stars

I'd been told about the fight store by…

I'd been told about the fight store by one of my training partners so decided to give it a go. Great selection of gear, staff were super friendly and the pricing was as good as anywhere online. Better yet you can try the gear on and get some advice. The lad in the store really knew what he was talking about and was a Jiu Jitsu Brown belt!

2 August 2025
Unprompted review
FightstorePRO logo

Reply from FightstorePRO

Thanks for the review and mentioning our staff, That must have been Jamie!

Rated 5 out of 5 stars

Amazing

Really nice owner absolutely knows his stuff. The store is really nice looking and full of great stock. I brought a great pair of sparring gloves that are great quality.

25 July 2025
Unprompted review
FightstorePRO logo

Reply from FightstorePRO

Thanks for the review Rowan, really appreciate you taking the time to leave it

Rated 5 out of 5 stars

Brilliant Store - go and visit

When my daughter and I first started our kickboxing journey, I went here to buy my first pair of gloves - in reality they could have upsold me something super expensive but Steve was actually really helpful and honest, and sold me a pair that have been really effective in my training without breaking the bank. Since then we’ve been back for various shorts, shin guards, mouthguards, and revgear rash guard tops (which my daughter probably didn’t need for kickboxing but looked super cool 😎).

Always a pleasure to visit, easy to locate and top quality gear. Don’t ever feel like physical fight stores are just for ‘pros/fighters’ - they are just as important for beginners/amateurs (probably more important) and you’ll be looked after.

**Edit - I’ve no idea why this is showing me as ‘Mr’ - Facebook is weird.

8 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look