Hello Fidelity! I wanted life insurance on my child and I and I got exactly that! plus a fun conversation. All my questions were answered with detail and reasoning, everything went so smooth! I want t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I may have been a little rushed with my purchase. Money is extremely tight right now. I like your policy better than any other I investigated. Hopefully within a short amount of time I will be able t... See more
Company replied
My experience was completely comfortable, most informative, professional. The best I had while shopping for coverage. Speaking with Mr Trevoy Pointer, Sr., Account Executive, put me at ease. He wa... See more
Agent was clear with necessary explanations of important details. Fully answered all questions. In addition, he helped me in completing my online documents. After calling other insurance agencies to c... See more
Company details
- Term Life Insurance Provider Company
- Funeral Insurance Company
- Insurance Agency
- Insurance Broker
- Insurance Company
- Life Insurance Agency
About Fidelity Life Association
Written by the company
Fidelity Life is one of the few companies in the industry that focuses on assisting everyday Americans experience the peace-of-mind that comes with life insurance ownership. In fact, we were founded in 1896 for that express purpose.
At Fidelity Life, we understand the daily competing economic pressures experienced by many American families. As a result, using patented technology and innovative products, we concentrate all of our energy on offering policies that are valuable and affordable. The approach allows our customers to start fulfilling their basic needs for financial protection in order to:
- Maintain a family’s standard of living
- Pay ongoing family debts
- Fund children’s educations
- Pay for final expenses
- Leave the family a financial legacy
🏆 Fidelity Life Insurance named Forbes America's Best Insurance Company 2025!
Written by the company
- Forbes 2025
- We are proud to share that Fidelity Life Insurance has achieved a significant milestone by being recognized as Forbes America's Best Insurance Company in 2025. This prestigious acknowledgment underscores our commitment to excellence, innovation, and unwavering dedication to our clients.
- Top Places To Work 2025
- Fidelity Life is proud to be recognized as a Top Place to Work 2025 for the fourth year in a row! 🎉 This achievement reflects our commitment to fostering a supportive, innovative, and rewarding workplace where our employees can thrive. We’re grateful to our incredible team for making Fidelity Life a great place to grow, collaborate, and succeed.
Contact info
1350 E. Touhy Ave Suite 205W, 60018, Des Plaines, United States
- 800.369.3990
- service@fidelitylife.com
- www.fidelitylife.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nick did an excellent job
Nick did an excellent job. He answered a lot of questions and guided me to the right decision. Thank you, Nick.
27 September 2025
Easy Going
Great experience as they knew what I needed. They answered all my questions. It was so easy to get it done for me. I should have done it a long time ago and then worried about not having done it sooner. Now I don't need to worry.
27 September 2025
Reply from Fidelity Life Association
We're glad you enjoyed your experience with us. Thank you for sharing your positive feedback; we appreciate it greatly.
Finally made the leap to help my family. may have been a little rushed with my…
I may have been a little rushed with my purchase. Money is extremely tight right now. I like your policy better than any other I investigated. Hopefully within a short amount of time I will be able to increase the policy to $10,000, according to Julene Griffin. She made purchasing the policy comfortable.
27 September 2025
Reply from Fidelity Life Association
We appreciate your feedback and are so glad the policy meets your needs. We're happy to hear that the purchase was comfortable, and we look forward to assisting you as your needs evolve. Thank you!
It my experience.was quick
It was quick, easy, and efficient. Pleasant phone rep, too.
7 September 2025
Reply from Fidelity Life Association
We're glad you found our service quick, easy, and efficient. It's great to know you had a pleasant experience with our phone representative.
Fast and Friendly
Hello Fidelity! I wanted life insurance on my child and I and I got exactly that! plus a fun conversation. All my questions were answered with detail and reasoning, everything went so smooth! I want to thank Brian Grove for helping me with my first experience getting life insurance
22 September 2025
Unprompted review
Reply from Fidelity Life Association
We're happy to hear that you had a great experience securing life insurance for your family. We're glad that our team member was able to answer your questions thoroughly and make the process smooth. Thank you for sharing your positive feedback!
whole life insurance request
The client representative was kind, offered explanations of choices - and answers to questions!
She was patient and sounded supportive of choice made
thank you
15 September 2025
Reply from Fidelity Life Association
We're happy to hear that the representative was helpful and supportive! We appreciate you taking the time to share your positive experience with us. Thank you!
Fraud!!!The agent with whom I spoke on 9/8/25…
The agent with whom I spoke on 9/8/25 said he'd give me a week to make a decision about getting the life insurance, and that my funds would not be touched. He did not call me backon 9/15/25, and the money for this month came out of my checking account WITHOUT MY PERMISSION. He should have his life insurance license revoked as this is illegal and fraudulent! He is exactly why we seniors are scam victims!!!
19 September 2025
The agent I spoke with Douglas Wasik…
The agent I spoke with Douglas Wasik was so helpful and explained all my options to me in a manner that I could understand!!! I was able to select an insurance policy that fit my situation best!!
21 September 2025
Reply from Fidelity Life Association
We're happy to hear that you had a positive experience! It's great to know the agent was helpful in explaining your options clearly. We appreciate you taking the time to share your feedback.
Think you for your help and all my…
Think you for your help and all my question was answer very well and understanding , the agent was very helpful and did't rush me at all. Think you, Rev. R. Maddox
8 September 2025
Reply from Fidelity Life Association
We're happy to hear that our agent was helpful and thorough in answering your questions. We appreciate you taking the time to share your positive experience!
The representative was detail oriented
The representative was detail oriented. There was no room to ask questions. Everything was presented clearly and specific.
14 September 2025
Reply from Fidelity Life Association
We're happy to hear that the representative was detail-oriented and presented everything clearly. We appreciate your feedback and will work to improve the opportunity to ask questions.
Life insurance
The agent was knowledgeable about the type of life insurance I needed.
7 September 2025
Reply from Fidelity Life Association
We're happy to hear that our agent's knowledge helped you find the life insurance you needed. We appreciate your positive feedback and thank you!
The Gentleman who assisted me with the…
The Gentleman who assisted me with the policy is Golden!
4 September 2025
Reply from Fidelity Life Association
We are so happy to hear that you had such a wonderful experience. Thank you for taking the time to leave us this great feedback!
With wonderful customer service is the…
With wonderful customer service is the key , very helpful in all the questions you ask them and very responsive with my needs.
6 September 2025
Reply from Fidelity Life Association
We're happy to hear that our customer service met your needs! We appreciate that you found our team helpful and responsive. Thank you for your positive feedback!
Good value at a good price
Good value at a good price from a trusted name and trusted record.
8 September 2025
Reply from Fidelity Life Association
We're happy to hear that you find great value at a good price. We appreciate your trust in our name and record. Thank you for the positive feedback!
The women I talked to was very…
The women I talked to was very knowledgeable. Was able to set me up. With no problems, made me feel confident.
28 August 2025
Reply from Fidelity Life Association
We're happy to hear that you felt confident and well-supported by our team member! We appreciate you sharing your positive experience and are glad we could assist you without any issues.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.