Hello Fidelity! I wanted life insurance on my child and I and I got exactly that! plus a fun conversation. All my questions were answered with detail and reasoning, everything went so smooth! I want t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I may have been a little rushed with my purchase. Money is extremely tight right now. I like your policy better than any other I investigated. Hopefully within a short amount of time I will be able t... See more
Company replied
My experience was completely comfortable, most informative, professional. The best I had while shopping for coverage. Speaking with Mr Trevoy Pointer, Sr., Account Executive, put me at ease. He wa... See more
Agent was clear with necessary explanations of important details. Fully answered all questions. In addition, he helped me in completing my online documents. After calling other insurance agencies to c... See more
Company details
- Term Life Insurance Provider Company
- Funeral Insurance Company
- Insurance Agency
- Insurance Broker
- Insurance Company
- Life Insurance Agency
About Fidelity Life Association
Written by the company
Fidelity Life is one of the few companies in the industry that focuses on assisting everyday Americans experience the peace-of-mind that comes with life insurance ownership. In fact, we were founded in 1896 for that express purpose.
At Fidelity Life, we understand the daily competing economic pressures experienced by many American families. As a result, using patented technology and innovative products, we concentrate all of our energy on offering policies that are valuable and affordable. The approach allows our customers to start fulfilling their basic needs for financial protection in order to:
- Maintain a family’s standard of living
- Pay ongoing family debts
- Fund children’s educations
- Pay for final expenses
- Leave the family a financial legacy
🏆 Fidelity Life Insurance named Forbes America's Best Insurance Company 2025!
Written by the company
- Forbes 2025
- We are proud to share that Fidelity Life Insurance has achieved a significant milestone by being recognized as Forbes America's Best Insurance Company in 2025. This prestigious acknowledgment underscores our commitment to excellence, innovation, and unwavering dedication to our clients.
- Top Places To Work 2025
- Fidelity Life is proud to be recognized as a Top Place to Work 2025 for the fourth year in a row! 🎉 This achievement reflects our commitment to fostering a supportive, innovative, and rewarding workplace where our employees can thrive. We’re grateful to our incredible team for making Fidelity Life a great place to grow, collaborate, and succeed.
Contact info
1350 E. Touhy Ave Suite 205W, 60018, Des Plaines, United States
- 800.369.3990
- service@fidelitylife.com
- www.fidelitylife.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The agent was understanding
The agent was understanding and not pushy, she took her time and gave me extra time to decide
21 April 2026
The agent was so polite and very…
The agent was so polite and very helpful giving me the information to make my decision to go with Fidelity Life.
18 April 2026
Service is wonderful.
11 April 2026
Fast and affordable coverage you can…
Fast and affordable coverage you can count on, I took the liberty to invite family to look into coverage for their love ones
9 April 2026
Excellent service by my agent mike
9 April 2026
My agent responded to my needs quickly
My agent responded to my needs quickly. Deborah listened and communicated clearly what I needed. She was knowledgeable and confident.
15 April 2026
My experience enrolling was…
My experience enrolling was professional, thorough. And 3 days later enrolled
14 April 2026
Fidelity Life Is Supportive
They answered all my questioms and made it easy to apply. I liked all the benefits and low cost monthly. I choose Fidelity life for security and for its support in the present and future. They also have a portal for me to view my information and let me know how I could get coverage.
12 April 2026
Unprompted review
The agent explained everything to me…
The agent explained everything to me where I could understand
6 April 2026
I was very happy with the…
I was very happy with the representative. Very helpful. Thank you Polisa Cruz.
10 April 2026
Great help on the phone
2 April 2026
Choose another company that has more.
Choose another company that has more customizable option for your needs. The agent I spoke to had an attitude when I was the one with the questions so I will be joining another company. Bye
26 March 2026
Unprompted review
A Great Experience
Our representative Brian was very patient,knowledgeable and helpful during the entire inquiry to application process.
He kept us updated on the status of the application throughout the process.
Brian was a very professional, amicable and helpful representative/director.
20 March 2026
Unprompted review
I'm very happy with the service.
17 March 2026
Unprompted review
Brian was amazing
Brian was amazing. He went above and beyond to find a solution to helping us. I will be a member for life because of his helpfulness.
6 March 2026
Unprompted review
Reply from Fidelity Life Association
Thank you for the feedback!
Great, relaxing experience
My experience was completely comfortable, most informative, professional. The best I had while shopping for coverage.
Speaking with Mr Trevoy Pointer, Sr., Account Executive, put me at ease. He was most helpful in selecting a policy to suit my purpose and my budget.
Thank you Fidelity Life Association for having such a professional and helpful talent with your company.
Thank you Mr. Pointer! You’re appreciated!
23 December 2025
Unprompted review
This organization is operating under…
This organization is operating under fraudulent practices. I requested a refund of my policy because you suddenly decided you were going to charge my account quarterly which did not fit my way of paying my bills. So I canceled. And now you’re telling me you cannot refund my money. I have you ample time to cancel it and I have yet to receive a refund.
27 September 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.