FashionQueen.net Reviews 

Bought a bag on January 20th, after 3 weeks they told me it was a mistake and that the bag was not available, that I would get my refund shortly. It´s been more than 3 months now and NO REFUND yet for my money. No contacts or answers to my mails since then. DO NOT TRUST THIS SITE.

I Just have a little probleme to registre my command but i get it very very fast and that is really nice...

I'm happy with my purchase, although the color dotes not match the photo. But of course i have spoken to my friends and soon bought , be cause i am happy my purchase and service .
Thanks for everything. .

Hi,

Now it´s 75 days since I ordered and 31 days since YOU canceled the order.(I wanted to cancel before but you refused to correspond on my mails) I have read your FAQ and I have read my rights due to European laws. So are you gonna give me my money back or will you continue using me as a bank? Have you even an intention of returning me my money?

You are definitely not doing your best to your customers and I will continue writing here until I get my money back.

Regards,
Fredrik Pamrin

Hi again,

First, it was 75 days since I ordered and today it´s 33 days since cancelation. Exactly what don´t you understand? Since you don´t answer e-mails and didn´t correspond to my updated opinion below that was the only way to get in touch and get an answer. Treat your customers well and there would not be any problems and I will also, to be fair, update if or when you pay me back.

17/1-22/2 and 37 days without refund. And 78 days since order.

17/1-25/2 and 39 days without refund.

A lovely item with a speedy delivery.....Thank you for an easy, pleasant transaction!!

I’ve made my order on the 5 of January… a fantastic pair of shoes by Gucci.
At first I couldn’t believe the item was 40% off…I said to myself It can’t be real!!
Although I was a bit skeptical about the site I made my order.
15 days later there it was….an amazing Gucci in my hand.
The customer care has always been present from time to time by sending the tracking of my order ... and reassuring me of the good quality of the product.
I would love to purchase something else next time maybe a nice handbag. :)

It´s now 74 days since I ordered and 30 days since you canceled the order. I wanted to cancel ten days before that, but no response from you. But still no money. Can you give me my money back, i´m not your bank!

17/1-21/2 and 35 days without refund. 30 days?

17/1-23/2 and 37 days without refund.

17/1-25/2 and 39 days without refund.

17/1-28/2 and 42 days without refund

17/1-2/3 and 44 days refund. 85 days since order. A lot of empty promises.

Refunded. Thanks!

Waiting 10 days but it's arrived my First. Perfect. Thanks

this ist what fashionqueen wrote. please note that they have my return since dezember the 31st!

Dear Mr. Radovics,as per our Terms & Condition that are unchanged, the reinbursement of return is done until 30 days (exactly working days) from return arrival. Your return have the following data: Radovics Martin 30374 21/12/2012 6822 04/01/2013 € 369,25 Bonifico 04/02/2013 DEXXXXXXXXXXXXXXXX04 - SWIFT BXXXXXX01

So until 4 February you will receive your 369,25 € wire transfer.

Today is the 22nd!!! i still do not have my money. you also din´t respond to my mails! what kind of company you are?
One word: UNTRUSTWORTHY

When I first found your website, I thought to myself is the merchandise real or fake. After receiving my first order, I was so pleased that the packaging and item was as if it was from the actual Gucci store. Delivery is a little expensive and would make a difference if it was a little cheaper. I would love to purchase more items but it is too expensive for delivery to Australia. I look forward to the discounts you offer, when I first subscribed with Fashionqueen I was receiving alot of emails with discounts, lately I have not received any. Is there a reason for this. Thank you.

Seller made a mistake and sended wrong pair of shoes! after 1 week i sended it back and i chose another pair so after 40 days i have another pair which im happy with it! Sended a small gift too..I would have given 5 stars but that problem costed them...

i love order from fashion queen but there is always missing things when i got my order. and getting answers about mine questions from email is not everytime quickly. waiting time for orders to getting home is always take long time

So far so good, i cannot complain with the products at all. My delivery comes at the right time, with my collect purchase so to me you have done a good job of allowing people to participate in online shopping, and to guarantee them. I will continue being your loyal customer, and i hope you will also improve with putting more fashion labels such as designer bags and shoes to your site.or like Louis Vuitton

The web site is really slow; you can't split the men's and women's clothing or search by size.
They sent me the wrong size from the one I ordered. So they are a bit inefficient. I still haven't got the right size.

The order was in July 2012 now we have January 2013 ,they comfrim refund the money (September 2012). but now still not.

I've only one problem with tracking number but the communication is great and i've solved all and i've received my knitwear. unfortunately i've received it after Christmas and it was a gift.

From Order (July 2012) to the delivery it took several weeks, finally the wrong size of the product was delivered (September 2012), it took another endless time until the return of the parcel via UPS was organized (October 2012), than it took weeks again until the confirmation of the arrival of the retured parcel (end of October 2012), since then I am waiting for the warranted and confimed (November 2012) refund of my money, but since some weeks there is no reaction to my emails. Meanwhile I send an email every day, but I get no reply.
The order was in July 2012 now we have January 2013

Update January 17th 2013: Meanwhile I got the refund!
An endless process of approx. 6 months came to an end.
Conclusion: No fraud (!), just dilettantism.

Very good seller!nice necklace,fast delivery!
Thank you very much

I would recommend this company to anyone.

I'm satisfied w/ your service and assistance,although sometimes there was some delayed in delivery but you always made up for it!! So, thank you for being always there.....
Looking forward for a better 2013 ahead of us!!